True North Generator, Inc.

Steve Rossetta and his electrician were amazingly professional and helpful in installing a Kohler generator on my property. They arrived when scheduled and did what they needed to do to install the transfer switch and generator. The start up of the generator was flawless. Steve answers his phone for appointments and schedules promptly, he is happy to answer questions, and I really appreciate that he took the time to show me how to set up and use OnCue and did a walk through on testing the generator. This the best of the best.

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Steven Rossetta of True North Generator, Inc. did an outstanding job from start to finish of installing my generator. Let's face it, putting in a whole house generator is a complicated process! Before selecting Steve I did my homework and evaluated a number of other companies; I made phone calls and checked reviews and references. Should I ever have the occasion to install another generator, I would not hesitate to go back to Steven Rossetta of True North Generator, Inc. Steve is a professional mechanic by training and while he has many large commercial generator maintenance contracts, he is also a dealer for most of the popular residential generator brands. For each installation, he remains the "general contractor" and has relationships with master electricians & gas professionals who are experts at doing the prep work for a proper installation. In fact, when my gas company technician came to inspect the gas line work, he commented on how the work went well beyond what was necessary and included extra shut-off's & support struts that greatly improved the result. Besides the quality of the installation, the greatest experience about dealing with True North is that Steve answered every call, every text and every email in a very timely manner. For me that is a highly valued trait in any busy service professional.

Steve is most knowledgeable; friendly; cares about his customers. Offers to come any time there is trouble - day or night. Excellent service.

Very professional, all questions answered before and after installation...installed, whole house, standby generator ... electrician and propane installers very courteous and their work was neat and organized... and they cleaned up their "mess" ... project completed on time (one day).