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Rogers Appliance Service & Maintenance

Appliance Repair, Dryer Vent Cleaning


Services we offer

Appliance Service & Maintenance.

Reviews

4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 28 reviews

Donna N.
07/2023
5.0
appliance repair
  + -1 more
I called Paul yesterday and left a message. He promptly got back to me, had me troubleshoot what might be causing my oven not to work, ordered the necessary part, and came today to repair my oven. I was incredibly impressed how promptly service was provided.
Description of Work: A sensor in my oven needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

John R.
01/2017
5.0
appliance repair
  + -1 more
Did his usual good work
Description of Work: Dishwasher removal and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Diane M.
10/2016
5.0
appliance repair
  + -1 more
Paul was very responsive in returning my call. He was able to schedule an appointment within a few days of our call. We had to reschedule the day before our appointment and he was very accommodating. He came on time and identified and fixed the problem with 15 minutes. Very friendly too.
Description of Work: Repaired defroster drain in freezer and swapped out a side panel in fridge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Tammy S.
07/2016
5.0
appliance repair
  + -1 more
Excellent. Paul was here within hours, fixed within minutes!
Description of Work: Washing machine wasn't draining well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Guy S.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
03/2015
5.0
appliance repair
  + -1 more
It went so well. Mr. Rogers was wonderful: very knowledgeable and professional. I called him at approximately 10AM. He returned my call within one hour and was at the house at 1:30PM. He replaced a door latch on the machine. (for some reason, washers will not spin properly if there are issues with door latches.) After the replacement, the washer still would not spin properly. He advised me that it was better to get a new machine, rather than do a costly repair to the machine's computer motherboard. As a last ditch solution, he advised me to turn off the circuit breaker for the machine and wait one hour to turn it back on. This sometimes clears the computer in the machine and resets it. I did this and IT WORKED!! Very well worth the $82 service call as I did not need a costly repair or a new machine. Highly recommended!!!!
Description of Work: Fixed a washing machine that was not spinning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Margaret F.
07/2014
5.0
appliance repair
  + -1 more
I called in the morning and left a message. Received a call back a couple of hours later. He said he would be to my house about 1 pm. At 12:53 p.m. he called to say he was running a little late but was still here by 1:15 p.m. He quickly diagnosed the problem - bad thermostat - and had the part in his truck. He was done within half an hour. Very personable and professional. I will definitely use him again and recommend him to others.
Description of Work: Fixed my clothes dryer which no longer had any heat; needed new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

dale B.
07/2014
5.0
appliance repair
  + -1 more
Did an excellent job, he showed up to the house at the exact time of the appointment. The repair work took 2 appointments the first was diagnostic and the second was after the part came in. When he returned and fixed the washer it was right and the cost was under the estamate by about $10. Excellent job
Description of Work: Washing Machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Phyllis N.
05/2014
5.0
appliance repair
  + -1 more
It went excellent as it always does when I hire him to do work on one of my machines. He is very polite and doesn't have any problems with you watching him or asking questions which is nice. He has always been on time and has never not been able to not fix what ever is gone wrong. He is also very quick to answer the call for service. He fixed the hose helped me to get things back in order. I have since converted over my mother and two of her friends to his service and they have all been very satisfied with his work and are grateful at how nice and polite he is. His prices have always been very reasonable for what he does. I would and have reccomended him to anybody that needs appliance service and maintance.
Description of Work: He repaired the hose to my washing machine which had flooded my laundrdry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kathleen G.
07/2013
5.0
appliance repair
  + -1 more
He was right. He told me like it is and just charged me for the visit.
Description of Work: Check my GE Profile stove and told me I needed a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Linda C.
06/2013
3.0
appliance repair
  + -1 more
Paul was very pleasant but seemed unfamiliar with both appliances. He told me to get Whirlpool appliances in the future.
Description of Work: He looked at my LG refrigerator (which has a broken plastic latch so it doesn't automatically close tightly unless pushed) and said it would be pricey to fix. He looked at the gasket around my GE stove top and tried to push it back it back in place and said it probably got that way from heat.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$86

Bennet W.
02/2013
5.0
appliance repair
  + -1 more
Great Experience! Our refrigerator was fixed within 24 hours of our initial call. Friendly, professional, and efficient service! I would definitely use him again!
Description of Work: Repair refrigerator that was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Phyllis N.
12/2012
5.0
appliance repair
  + -1 more
Overall. I couldn't have asked for things to go any better. He was very polite and didn't have any objections to me watching what he was doing and even asking him an occasional question or two. He was a very pleasant man and someone that I would tell all of my family and friends about. The fact that he was able to do it so quickly and didn't have to order the belt which would have taken longer to get it fixed made me a client forever. If I ever had any other appliance break down he would be the first one that I would call. His prices were more than reasonable and his ability to get it done in such a timely manner made it that much better. I have nothing but great things to say about Paul Rogers and his company.
Description of Work: I called on 12/27/2012 because the drum on my 23 year old dryer had stopped moving around. I explained it to Paul Rogers on the phone and he told me that it was probably just the belt and that he could come out the following day to replace the belt(which he had on hand and didn't need to order it). He showed up right on the time he had given me and introduced himself and gave me one of his cards. He went right to work and had it finished and working and everything cleaned up and put back the way it was in less than a half an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Randall P.
11/2012
5.0
appliance repair
  + -1 more
See above explanation.
Description of Work: My first call was highly recommended but he did not service our outlying area, so he recommended Roger's Appliance whom he knew well for 20 yrs. Roger was very well qualified as he explained the troubleshooting process. The circuitry had apparantly been compromised by the thunderstorm activity the prior night. The rate was $80 per hr and that was exactly how long it took to diagnose the problem. Though it seemed a lot to know that it was hopeless but it helped leap us into a used washer that was recommended. He had no compulsion explaining the poor quality of the existing machine. He described the potential repair but suggested not to waste good money on a poor quality product such as we owned. We found a good used washer that Roger recommended which in our opinion, helped redeem the overall occurence. I would use him again for another service call .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James P.
01/2012
5.0
appliance repair
  + -1 more
Same as described above. There are no do's or don'ts.
Description of Work: Drum rollers on LG dryer needed to be replaced. Roger came on 1/23 and diagnosed the problem as being worn drum rollers. We ordered the parts and they arrived on 1/27 (had them shipped right to my house). Roger came back on 1/30 and installed them. Very friendly, knowledgeable, and prompt, would not hesitate to use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Sandie R.
10/2011
5.0
appliance repair
  + -1 more
Jim fixed the igniters on the first trip. Then he evaluated the problem with the isemaker which required a new part. We made arrangements to have him return in 2 days with the part and install it, which he did. Everything is working great! I hope nothing goes wrong with any of my appliances again, but if it does, I will definitely call jim!
Description of Work: Jim had to fix the igniters on my gas stove and figure out the problem with my icemaker. He did this all qiuickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Grace C.
12/2010
5.0
appliance repair
  + -1 more
I called one day, they came the next. When he was about 10 minutes late, he called to say he was on his way (and almost there). He found a loose gasket and fixed it. No parts were needed. He charged the minimum for a service call. Very friendly and polite.
Description of Work: repaired gasket on dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Diane R.
04/2010
5.0
appliance repair
  + -1 more
Paul went to her house the same afternoon I called him and got back to me promptly to let me know that the knob needed to be replaced and that he needed to order a part that he could use to make it work as they did not make the replacement knob anymore. Paul went back the next day and fixed the knob...the machine works great again. I would hire him again in a heart beat!
Description of Work: I called Paul to have him look at my mother's washing machine as the start knob would not engage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Tammy R.
08/2009
5.0
appliance repair
  + -1 more
Mr. Rogers advised me not to repair the glass top on the stove as it would be more than the stove was worth, and he told me it was okay to use - not dangerous. I really appreciated that advice, especially the next time I priced my stove at Lowes!
Description of Work: I needed dishwasher repair and had an electric stove with a glass top that had a crack in the glass over the cooking element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Jere H.
06/2009
5.0
appliance repair
  + -1 more
Paul came to my house 3 times to fully repair our dryer. The first visit was to listen to the dryer and diagnose the problem; he IDed the problem quickly, promised to order the part, and set up a time for the next appointment to fix the dryer. During the 2nd appointment when he had the dryer taken apart he realized that there was actually a second piece that needed to be replaced as well; he fixed this during his 3rd visit. Throughout the process Paul was polite, professional, and punctual. I would definitely work with him again.
Description of Work: Diagnose and repair dryer that was running loudly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joel M.
12/2008
5.0
appliance repair
  + -1 more
We have a professional-type stove that is no longer made under its brand name (Dynasty), although a nearly identical stove is available under the Jade brand. The oven stopped working, and all of the repairmen I called (before Paul) refused to work on the stove because they were unfamiliar with the brand. Paul arrived the day after I called him and diagnosed the problem. I ordered the parts from the factory and called Paul when they arrived; he came to install them the next day. He was prompt, professional, confident, and effective. His bill for two house calls and the repair was $80, considerably less than I had expected (or feared). Both for the price and the experience, finding Paul was easily worth the cost of subscribing to Angie's List.
Description of Work: Paul replaced two igniter's and one burner in the oven of our kitchen range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SOPHIA M.
10/2008
5.0
appliance repair
  + -1 more
The repairman responded quickly to my initial call and scheduled an appointment that week. He was on-time and courteous.
Description of Work: My washer was not draining. The repairman arrived on-time and knew exactly what was wrong and fixed it within an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Jane M.
09/2008
5.0
appliance repair
  + -1 more
Not much to tell. He showed up on time, was professional and cordial, explained things clearly, didn't try to charge us for anything we didn't need, and left the area as neat as he found it. We were charged only for the service call ($65) and felt it was completely worth it. We will most definitely use them again.
Description of Work: Analysis of cause for washing machine problem (stopping mid-cycle and failing to restart). Serviceman adjusted a loose switch that was causing cycle to stop midway and gave us some advice on what to do to prevent it from loosening again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Andrew G.
08/2008
5.0
appliance repair
  + -1 more
I called, left a number for a return call, he called first thing in the am. He arrived on time and did the repair in 2 hours including the trips to get appropriate parts. Showed us where the problem was and how to avoid it in the future. Cleaned up after himself. Charged a flat fee for service rather than an hourly rate. Very personable and professional.
Description of Work: Paul repaired a drier and replaced the thermostat. He also checked the washer for a suspected leak but there was no leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Steffi G.
04/2008
5.0
appliance repair
  + -1 more
He came promptly to do the repair and was able to fix it rather than replace it.
Description of Work: He repaired the timer on my dryer that was malfunctioning and not turning off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65
    • 1(current)
    • 2

Contact information

125 Mosher Rd, Gorham, ME 04038


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning

FAQ

Rogers Appliance Service & Maintenance is currently rated 4.9 overall out of 5.
No, Rogers Appliance Service & Maintenance does not offer free project estimates.
No, Rogers Appliance Service & Maintenance does not offer eco-friendly accreditations.
No, Rogers Appliance Service & Maintenance does not offer a senior discount.
No, Rogers Appliance Service & Maintenance does not offer emergency services.
No, Rogers Appliance Service & Maintenance does not offer warranties.
Rogers Appliance Service & Maintenance offers the following services: Appliance Service & Maintenance.

Contact information

125 Mosher Rd, Gorham, ME 04038