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Frost & Flame

Fireplaces, Chimney Repair, Fitness - Equipment


Services we offer

Stove & fireplace inserts.

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
3.9
professionalism
3.0
responsiveness
3.0
punctuality
3.3
Showing 1-4 of 4 reviews

Michael C.
03/2015
5.0
fireplaces
  + -1 more
They cleaned the chimney and the stove. They cleaned all the ash out from the inside of the stove. They cleaned all the blowers out and make sure all the electrical connections are working okay.
Description of Work: They serviced our pellet stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Katie D.
06/2014
4.0
chimney repair
  + -1 more
unknown
Description of Work: Routine cleaning of gas fireplace and replaced batteries in the remote and sensor. The crew that did the work was excellent, very professional. Making the appointment was challenging. Company never returns my phone calls. That is the first point of contact with the customer; you would think they could do better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$185

Julie P.
01/2014
3.0
chimney repair
  + -1 more
We have only dealt with them for the ordering process. Our purchase has not been installed yet so it is hard to rate overall.
Description of Work: We have only dealt with them for the ordering process. Our purchase has not been installed yet so it is hard to rate overall.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Bill O.
12/2013
1.0
fireplaces
  + -1 more
I had them order both of the parts the refactory brick and the pipe. I called to check on it and they said they will get back with me. so they never called me back. so i called them back and they said they will get back with me again. I called them a third time telling them that noone ever got back with me. The guy was snappy and short with me. I think he was a MGr. And he was very rude and because of that I asked for my money back. And the guy said it very rude sure i'll give you your money back. there was no sorry about the parts never being ordered. He just rudley gave me my money back. And it ended from there.
Description of Work: I gave them half down on and order for a pipe and a refactory brick.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$143

    Contact information

    621 Main St, Gorham, ME 04038

    www.frostandflame.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Chimney Repair,
    Fitness - Equipment

    FAQ

    Frost & Flame is currently rated 3.3 overall out of 5.
    No, Frost & Flame does not offer free project estimates.
    No, Frost & Flame does not offer eco-friendly accreditations.
    No, Frost & Flame does not offer a senior discount.
    No, Frost & Flame does not offer emergency services.
    No, Frost & Flame does not offer warranties.
    Frost & Flame offers the following services: Stove & fireplace inserts.

    Contact information

    621 Main St, Gorham, ME 04038

    www.frostandflame.com