Paul Carter of Patriot Plumbing & Heating has over 20 years experience in the industry.
Specializing in service, Paul promises and delivers customer satisfaction. In addition to quality plumbing service, Paul works with homeowners to install and service swimming pools, spas and hot tubs.
We were very disappointed with Patriots service. They installed a hot water heater for us 3 years ago and it was installed wrong and not up code. This caused damage to the water heater and it became unsafe. We contacted them to install a new heater and they took weeks to get back to us. We have now been without hot water for going on a month. He is very unprofessional, unreliable and very bad at communicating. When my husband was able to get a hold of him, he would say things like, oh I was going to call you but forgot. We would not recommend. We decided to go with a different company when he didnâ t return any calls or messages after the water heater was delivered to our house.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Linwood Perkins J.
09/2020
4.5
He did a great job. My water pump is working the way it should be.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$385
Janice C.
06/2020
5.0
Very quick at responding to initial contact. Local! Twenty years of experience. Focused and understood exactly what needed to be done. Earned my follow up business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Irene E.
10/2019
0.5
He is very slow and spent a lot of time talking to his helper. It has been several weeks and I still have sediment in my water.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
$1,785
Sherry F.
09/2019
5.0
Professional work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jane F.
08/2019
5.0
Excellent, prompt, professional service. My water heater was in a weird place, they got it drained, replaced and were very patient with a tricky job. Outstanding!! Jane French
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Peter F.
06/2019
5.0
Fixed my leaky pipe in a timely and professional way. Very pleased to have Patriot plumbing work with me again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary C.
06/2019
5.0
Very knowledgeable and professional. Fixed my clogged drain pipe. Very personable 2 man team. Would have liked a more detailed invoice at the time of payment but was provided through email when requested, almost immediately
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$315
Diane K.
05/2019
5.0
Very knowledgeable and professional. Fixed my leaky drain pipe and replaced another section of pipe to make the whole assembly better and stronger than before. Also took the time to diagnose a problem with the hot water heater and was able to repair it. I would have no hesitation in hiring him again for any future problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$500
Carisa D.
10/2018
5.0
They found our sewer that we have been trying to find for six months now in a matter of minutes. Very personable, professional, and customer oriented.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise B.
08/2018
4.0
Very personable 2man team. Would have liked a more detailed invoice.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Victoria P.
04/2018
5.0
Paul came and diagnosed the problem and took the time to fix it right. He is honest and very well versed in all aspects of plumbing and heating. We are very happy with his work and will call Paul next time as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$635
Angela L.
04/2017
5.0
Paul was amazing. He showed up after hours because my house lost all water pressure and he said, "that's unacceptable". He targeted the problem quickly and had it fixed within 45 minutes. He is very friendly and quite personable. We talked about potential projects in the near future and I will definitely be using Patriot Plumbing again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan C.
01/2017
0.5
We hired this gentleman, he did the job great, got everything done. My complaint is on how long it took, and money spent. What should have taken 3 hours to fix, he took 7 hours! We were charged $87 for parts and $75 an hour. According to Lowes, what should have been $150 sink, the total came out to $612. I feel we've been ripped off completely. Two days after the job has been completed, I looked under the sink and everything is sitting in 2 inches of water. Called contractor back and he stated it was because of the dishwasher being backed up when we do not use the dishwasher at all. I am not happy at all!
Rating Category
Rating out of 5
quality
3.0
value
0.5
responsiveness
0.5
$612
Frank W.
09/2016
3.0
A bit expensive but overall was good and reliable
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
3.0
Yes, I recommend this pro
Karen D.
08/2016
5.0
i have had many "home repair people" but not many that I would hire a second time. I know I have someone to count on in any emergency that might happen. Pleasure to have!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James S.
08/2016
5.0
Paul keeps appointments; works efficiently and expertly; is quite affable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arthur L.
07/2015
5.0
very prompt, friendly service. pipe to be repaired was in a very difficult spot, but it did not phase him in the least. Paul is a great guy and I am glad I have someone I can trust that I can call....I recommend him highly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Debra B.
05/2014
5.0
Paul was courteous and punctual. I called him to turn on the water and boiler in my house after it being vacant for the winter. He was very thorough and ensured that there were no leaks. At every stage, he ensured that I understood what he was doing, and his recommendations were always cost effective and necessary. His price was very reasonable, and I will definitely be using Paul on a regular basis. I would recommend him to anyone needing plumbing/heating assistance.
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Service Categories
well
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
No, Patriot Plumbing & Heating does not offer free project estimates.
No, Patriot Plumbing & Heating does not offer eco-friendly accreditations.
No, Patriot Plumbing & Heating does not offer a senior discount.
No, Patriot Plumbing & Heating does not offer emergency services.
No, Patriot Plumbing & Heating does not offer warranties.