Paul Carter of Patriot Plumbing & Heating has over 20 years experience in the industry.
Specializing in service, Paul promises and delivers customer satisfaction. In addition to quality plumbing service, Paul works with homeowners to install and service swimming pools, spas and hot tubs.
We were very disappointed with Patriots service. They installed a hot water heater for us 3 years ago and it was installed wrong and not up code. This caused damage to the water heater and it became unsafe. We contacted them to install a new heater and they took weeks to get back to us. We have now been without hot water for going on a month. He is very unprofessional, unreliable and very bad at communicating. When my husband was able to get a hold of him, he would say things like, oh I was going to call you but forgot. We would not recommend. We decided to go with a different company when he didnâ t return any calls or messages after the water heater was delivered to our house.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Linwood Perkins J.
09/2020
4.5
He did a great job. My water pump is working the way it should be.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$385
Janice C.
06/2020
5.0
Very quick at responding to initial contact. Local! Twenty years of experience. Focused and understood exactly what needed to be done. Earned my follow up business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Irene E.
10/2019
0.5
He is very slow and spent a lot of time talking to his helper. It has been several weeks and I still have sediment in my water.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
$1,785
Sherry F.
09/2019
5.0
Professional work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jane F.
08/2019
5.0
Excellent, prompt, professional service. My water heater was in a weird place, they got it drained, replaced and were very patient with a tricky job. Outstanding!! Jane French
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Erica B.
06/2019
2.0
He missed his appointment. Called us an hour later and said it would be an hour before he could get here. He is now 2 hours overdue since then.
Rating Category
Rating out of 5
Peter F.
06/2019
5.0
Fixed my leaky pipe in a timely and professional way. Very pleased to have Patriot plumbing work with me again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary C.
06/2019
5.0
Very knowledgeable and professional. Fixed my clogged drain pipe. Very personable 2 man team. Would have liked a more detailed invoice at the time of payment but was provided through email when requested, almost immediately
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$315
Nancy C.
05/2019
0.5
He was almost 2 hours late... too late for the parts store... (truck broke down,he was using another vehicle to work, so he did not have anything he needed) said he would be back on Saturday at noon... texted me at 1140 to say he was on his way... at 115p he is STILL not here. I called him and told him to forget it...in which his reply was... --You are a mean woman-- because I would not wait?
Rating Category
Rating out of 5
Diane K.
05/2019
5.0
Very knowledgeable and professional. Fixed my leaky drain pipe and replaced another section of pipe to make the whole assembly better and stronger than before. Also took the time to diagnose a problem with the hot water heater and was able to repair it. I would have no hesitation in hiring him again for any future problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$500
Carisa D.
10/2018
5.0
They found our sewer that we have been trying to find for six months now in a matter of minutes. Very personable, professional, and customer oriented.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Denise B.
08/2018
4.0
Very personable 2man team. Would have liked a more detailed invoice.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Victoria P.
04/2018
5.0
Paul came and diagnosed the problem and took the time to fix it right. He is honest and very well versed in all aspects of plumbing and heating. We are very happy with his work and will call Paul next time as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$635
Angela L.
04/2017
5.0
Paul was amazing. He showed up after hours because my house lost all water pressure and he said, "that's unacceptable". He targeted the problem quickly and had it fixed within 45 minutes. He is very friendly and quite personable. We talked about potential projects in the near future and I will definitely be using Patriot Plumbing again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan C.
01/2017
0.5
We hired this gentleman, he did the job great, got everything done. My complaint is on how long it took, and money spent. What should have taken 3 hours to fix, he took 7 hours! We were charged $87 for parts and $75 an hour. According to Lowes, what should have been $150 sink, the total came out to $612. I feel we've been ripped off completely. Two days after the job has been completed, I looked under the sink and everything is sitting in 2 inches of water. Called contractor back and he stated it was because of the dishwasher being backed up when we do not use the dishwasher at all. I am not happy at all!
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Service Categories
well
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
No, Patriot Plumbing & Heating does not offer free project estimates.
No, Patriot Plumbing & Heating does not offer eco-friendly accreditations.
No, Patriot Plumbing & Heating does not offer a senior discount.
No, Patriot Plumbing & Heating does not offer emergency services.
No, Patriot Plumbing & Heating does not offer warranties.