GE manufactured my microwave oven. I called the number on the back and they got me in contact with A & E Factory Service. I called to get a diagnostic estimate for someone to check my microwave. The gentleman called me on the morning of the appointment. He said, “Do you know this is going to cost $70.” I said that I did. He told me he would be over in about 10-15 minutes. He turned on the microwave and stuck his hand in and said it didn’t get hot. He said I was screwed. He said I would need a magnetron for $220.00. The technician suggested I purchase a service warranty for $250.00. He either wanted me to buy an appliance or warranty but he didn’t want to fix my microwave. I then decided to talk another company and they said they were able to replace a part for under $100.00.
Description of Work: They looked at my microwave/baking oven.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$70
Patricia S.
11/2011
5.0
appliance repair
+ -1 more
My repairs were covered under the appliance warranty. They responded to my call quickly and the technician was polite and interacted a little with my grandson who was at my house. I will call them again in the future.
Description of Work: I used A & E Factory Service to replace a circuit board in my refrigerator.
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Service Categories
Appliance Repair
FAQ
A & E Factory Service is currently rated 3 overall out of 5.
No, A & E Factory Service does not offer free project estimates.
No, A & E Factory Service does not offer eco-friendly accreditations.
No, A & E Factory Service does not offer a senior discount.
No, A & E Factory Service does not offer emergency services.
No, A & E Factory Service does not offer warranties.
A & E Factory Service offers the following services: Appliance repairs.