Midnight Oil Burner Service

Midnight Energy rep was very helpful in providing pricing for multiple alternatives including replacing just the oil tank, replacing the furnace with a new oil furnace, or replacing the furnace with a new propane furnace. They were patient in answering our questions as we worked through our decision process and cooperative when we switched directions part way through the process. Their pricing was better than several other company quotes. They started the job as scheduled, but over the course of a week did not return to complete the work even though they had scheduled specific dates with us. We called and left multiple messages to try to find out status as we were in town only for a few days, but did not receive return calls. We later found out that our rep had left the company in the middle of the job and that may have been the reason for the non-responsiveness at that time. The company was slow in reaching out to us and letting is know what was going on. Once the company had assigned a new rep, they completed the job per the contract, but it was several weeks before final punch list items were complete. The system works well and has been very reliable during its first winter.

it went very well!