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Ray Labbe & Sons, Inc.

4.1(
6
)

Asphalt Driveways, Septic Systems, Excavating,

... +4 more

About us

Ray Labbe & Sons, Inc. is a DEP certified, family owned and operated construction company that has been providing the Mid-Coast area of Maine with quality services and products since 1955. Our construction team brings expertise in many areas including site work, paving, utilities, and demolition. Customers agree that the quality of aggregates produced in our quarry and pit locations are second to none. Ray Labbe & Sons has spent over the last 55 years building a reputation for quality products, service, and customer satisfaction. Satisfying our customers has always been the hallmark of our company, along with the ability to meet and exceed expectations for superior service. We welcome the opportunity to work with you on your next project.

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Excavation, underground utilities, site work, demolition, grading, paving, septic systems, commercial snow removal, and more.

Services we don't offer

Sealcoating, crack filling, septic designs, interior plumbing.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.16 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%
Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.3
responsiveness
3.9
punctuality
4.3
Write a review
Showing 1-6 of 6 reviews
Janice L.
01/2015
5.0
driveway pavers
  + -1 more
unknown
Description of Work: New leach field for cottage on the ocean
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$14,000
Response from Ray Labbe & Sons, Inc.
We are thrilled to hear you were pleased with the project we performed for you. We appreciate you taking the time to review our company. Thank you very much for the business; it is customers like you that have made it possible for us to celebrate our 60th year in business this year.
Leslie W.
10/2014
5.0
driveway pavers
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ray Labbe & Sons, Inc.
Thank you for taking the time to review our company. I am pleased that we were able to provide you with the level of service you had expected. It is customers like you that have made this company a success over the last 59 years. Thank you for your business.
Phyllis L.
09/2013
2.0
driveway pavers
  + -1 more
Their method of doing things is to send someone over while you're here, take measurements and talk about a range of price. They said it would be no higher than $10000. Then go back to the office and work up a figure. I didn't hear anything for a few days, so I called and they said they hadn't even looked at it yet. Then an hour later they emailed me with an estimate for $17000. After this, I called and talked to a supervisor and the man that came to the house denied telling us $10000.
Description of Work: I got an estimate for a new driveway.
Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Ray Labbe & Sons, Inc.
(Member name removed), I am sorry to hear that your experience with Ray Labbe & Sons was less than favorable. Our goal with all of our customers, or in your case potential customers, is to leave them feeling satisfied with our company. It is obvious by your review that this goal was not achieved in your instance. That being said, my recollection of our consultation seems to differ from yours. When you initially called to request an estimate you asked what a driveway of your size would cost to pave. I explained that all projects are different so I wouldn’t be able to give you a firm price over the phone. However, I did give you an example of a possible scope of work and with the dimensions you provided that it could be around $10,000, although to give you a firm quote I would need to make a site visit. So we set up a time to meet, we looked at your driveway together, and I even drove around your neighborhood with you and your husband to view driveways which we had installed and other driveways which you wanted to replicate. After we returned to your house, we confirmed the scope of work you were interested in. At that point you asked what it would cost. I replied that I didn’t feel comfortable giving you a price off the top of my head because the scope of work you desired was considerably larger than what we had originally discussed on the phone. I told you that I would measure the driveway right now and email you a firm quote as soon as possible. Three days later you called to ask if I had your quote ready. I apologized that I hadn’t had a chance to get to your quote yet but because you were leaving town the next day I would jump right on it for you. In about an hour I sent you our quote for $16,950. I apologize for any misunderstandings which developed, and I would be more than happy to further discuss your issues at any time. Please feel free to contact me by phone or email with your concerns and I will try my best to resolve them in a timely manner. Thank you for your input and we will strive to improve our communication with customers in the future.
Joe H.
05/2013
5.0
septic tank
  + -1 more
They did a great job. They were responsive and on time. They were professional all the way.
Description of Work: We used Ray Labbe & Sons to put in a septic system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Ray Labbe & Sons, Inc.
[removed member name], Thank you for taking the time to review our company. We always try our best to leave our customers feeling satisfied with the projects we perform for them. I’m glad to hear that we achieved this goal with you. It is customers like you that have made this company a success over the last 58 years. Thank you for your business.
Charles F.
01/2013
5.0
driveway pavers
  + -1 more
It worked out very well. They did a good job and completed the job at the quoted price. There were no problems.
Description of Work: We hired them for our asphalt driveway.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ray Labbe & Sons, Inc.
(Member name removed), Thank you for taking the time to review our company. We are very happy to hear about your satisfaction with the project we performed for you. It is people like you that have made our company what it is today. Thank you for your business.
Carole H.
11/2010
1.0
excavators
  + -1 more
Paul Labbe installed the basement which alsmost immediately developed leaks which he chose to deny was happening even though water was pouring into the basement he said, condensation only. Apparently thinks women are too stupid to tell the diference between condensation and a flood.
Description of Work: Built a basement which developed many leaks, did pay for one temporary repair after BBB complaint but the basement has had other temporary repairs which I have had to pay for an must now be completely dug up and waterproofed at a cost of about $10,000. all of which I have to pay for. Very unresponsive to the problem. Just wants to make money and doesn't care that he leaves shoddy work behind.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$10,000

    Contact information

    4 HIGHLAND RD, Brunswick, ME 04011

    www.RayLabbeandSons.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Asphalt Driveways,
    Septic Systems,
    Excavating,
    Drain Pipe Installation,
    Snow Removal,
    Stone and Gravel,
    Mulch and Topsoil

    FAQ

    Ray Labbe & Sons, Inc. is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Ray Labbe & Sons, Inc. accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Ray Labbe & Sons, Inc. offers free project estimates.
    Yes, Ray Labbe & Sons, Inc. offers eco-friendly accreditations.
    No, Ray Labbe & Sons, Inc. does not offer a senior discount.
    Yes, Ray Labbe & Sons, Inc. offers emergency services.
    No, Ray Labbe & Sons, Inc. does not offer warranties.
    Ray Labbe & Sons, Inc. offers the following services: Excavation, underground utilities, site work, demolition, grading, paving, septic systems, commercial snow removal, and more.
    Sealcoating, crack filling, septic designs, interior plumbing.

    Contact information

    4 HIGHLAND RD, Brunswick, ME 04011

    www.RayLabbeandSons.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed