Wouldn’t recommend using Gagnon. One of the selling points from Gagnon Heating and Air Conditioning was “that we handle all the paperwork”. When the rebate paperwork wasn’t submitted on time, Jeff gave ever excuses why he wasn’t liable. From we mailed you the paperwork, which he couldn’t verify, to that they couldn’t be held countable for a policy change by Efficiency Maine. Come to find out the policy change happened months prior to contacting Gagnon. Not a person who can be trusted for his word.
Description of Work: Installed heat pump.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Melanie R.
04/2017
1.0
heating & air conditioning/hvac
+ -1 more
The furnace was replaced and used as a back up. Everything seemed fine until I left town and used the furnace as a primary heat source. My boyfriend, who was watching my home while I was out of town, came over to feed my daughter's lizard and the house was about 40 degrees. He called a trusted furnace guy in the area and was told the furnace had not been set up properly. I spoke with the service man that fixed it upon returning and was told that the job was not done correctly at all. This could have cost my pipes freezing and my daughter's pet dying. I would highly recommend finding another company if you are looking for thisservice
Description of Work: My furnace replaced
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$1,500
Sandra D.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Winter maintenance on cooling and heating systems
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Service Categories
Heating and Air Conditioning
FAQ
GAGNON HEATING & AIR is currently rated 2.3 overall out of 5.
No, GAGNON HEATING & AIR does not offer free project estimates.
No, GAGNON HEATING & AIR does not offer eco-friendly accreditations.
No, GAGNON HEATING & AIR does not offer a senior discount.
No, GAGNON HEATING & AIR does not offer emergency services.
No, GAGNON HEATING & AIR does not offer warranties.