Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

PENOBSCOT APPLIANCE REPAIR

Appliance Repair, Electrical, Dryer Vent Cleaning

About us

Penobscot appliance repair employ's two people, All work is done in the customers home and can be paid by cash, check or credit card

Business highlights

25 years of trusted experience

Services we offer

We offer in home service on most major brands of appliance's such as GE, Hotpoint, RCA, Whirlpool, Roper, Kitchen-aid, Crosley, Frigidaire,Electrolux, Gibson, Kenmore, Amana, Maytag, Jenn-Air, Magic-chef, Speed queen, And some other brands

Services we don't offer

We don't do appliance Installs or service on air conditioners, Dehumidifiers or electronics, Such as tv's ect.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-19 of 19 reviews

candi E.
09/2016
5.0
appliance repair
  + -1 more
Very prompt, very professional
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jane N.
03/2016
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

PETER V.
09/2015
5.0
appliance repair
  + -1 more
Excellent! His estimates were correct. He did trouble shooting to determine problems. He tested and waited until testing was complete.
Description of Work: Replaced ice maker that was burned out and replaced valve that caused ice maker to burn out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Juanita M.
07/2015
5.0
electrician, dryer vent cleaning
  + 0 more
Ethan came the same day I called & arrived on the early end of the time frame promised. He insisted on removing his shoes at the door even though I said it wasn't necessary. He asked what the dryer was doing & set right to work on it. In under 10 minutes he called me in to show me what caused the problem & what needed to be done to correct it. He let me know what the approximate cost would be & when I approved it he headed out to his truck to get the necessary parts. In less then 40 minutes from the time he arrived I was paying my bill & walking him to the door. I will be sure to call Ethan for any future appliance repair needs.
Description of Work: Cleaned dryer vent & installed new fuse & thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Jan B.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Prompt, polite and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Francis H.
01/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Guy came and looked at the washer, and said it would cost 250--300 to repair. Not worth it, so I paid the trip fee and bought a new one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$60

Response from PENOBSCOT APPLIANCE REPAIR
This review was not meant to be left for my company, We were never there, it was another company that did the service call, I even stopped by [member name removed] house and meet with him to explain the mistake, he mentioned that he would take care of the review,

Jennifer V.
01/2015
5.0
appliance repair
  + -1 more
I have had Penobscot Appliance Repair fix my appliances for years. Most recently Mark and Ethan arrived on time (as always) to look at a Kitchenaid dishwasher that I purchased in 2014, had installed in the fall, and it never really worked right. I bought it at Lowes. Their repair person came out twice and actually I think made the problem worse. When I called him the third time, he never returned my call. So - fed up with that guy I called Mark and figured I would just pay for the repair myself. Quickly he and Ethan identified the problem - the tub is warped. The product is defective and needs to be returned/replaced. Finally - an answer! Thank you so much!
Description of Work: Looked at my malfunctioning dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert P.
12/2014
5.0
appliance repair
  + -1 more
The repairman arrived on time and very quickly diagnosed the problem and made the repair. They were in and out within 45 minutes.
Description of Work: Replaced a pulley and belt on drier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara L.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My Maytag washer is 23 years old. Removed front of washer to see why the basket was off balance. Used a special wrench to tighten a large screw, and that seems to have fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

David R.
06/2014
5.0
appliance repair
  + -1 more
The provider was prompt, cordial and professional. He diagnosed the problem and gave me an estimate that turned out to be within a very few dollars of being correct. He had to order the part and it came in the next day as he said it should. He came back with it at the appointed time and installed it quickly. I wouldn't hesitate to use his services in the future.
Description of Work: Replaced the pump and motor on a dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary George V.
01/2014
5.0
appliance repair
  + -1 more
prompt, professional service; fixed problem.
Description of Work: fix ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Amy B.
01/2013
5.0
appliance repair
  + -1 more
I was hesitant to get a repair person- I attempted to fix the problem with my washer on my own, and I am proud to say that I did replace the motor coupler correctly-however my washer was still not functioning properly and I had no idea what else to do. When I spoke to Mark on the phone, he was pleasant-he even attempted to troubleshoot the issue with me over the phone. He made time to come out to my house later the same day and he showed up on time. After determining the other issue with the washer (the transmission) he promptlly found the part I needed, came back the following day to fix it and did not charge me an additional service fee to actually do the repair since his first visit was all of about 15 min long. Mark was super professional but also personable. I have small children and I am always weary about having anyone come into my home (that is why I used Angie's list), but I felt very comfortable with this service provider and would absolutely call them again and recommend them to anyone I know. RELIABLE, FAIR, TRUSTWORTHY & GENERALLY A NICE GUY~~ Thank you Penobscot Appliance Repair and Mark Buzzell
Description of Work: Kenmore Washing Machine - I had repaired the motor coupler, but there was still something wrong and I had no idea what it was!Mark identified that the transmission was not working properly, he found the part and repaired it the next day at a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scarlett D.
11/2012
5.0
appliance repair
  + -1 more
They talked me through fixing it myself over the phone.
Description of Work: Talked me through fixing it myself over the phone. They have done this before too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morgan C.
11/2012
5.0
appliance repair
  + -1 more
Very professional, pleasant and provided quality work.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen S.
10/2012
5.0
appliance repair
  + -1 more
ablefortaablethe problem
Description of Work: Mark was very professional and yet easy to talk with. He was knowledgeable about what to look for and how to find it. These modern day washing machines have computers that would baffle me. We were concerned about the cost of fixing it or replacing it. Mark was confident that the problem was minor but did tell us what his next step would be if it was something more serious. Thankfully it was the minor issue. We were very comfortable with him and would use his service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

joseph K.
10/2012
5.0
appliance repair
  + -1 more
Drier had no heat. Mark repaired it but 24 hours later it again did not dry. Very promptly Mark returned and repaired it again (no charge). He looked over the entire drier system and determined that I had poor venting. He made some suggestions. Well, I made the adjustments he suggested and the drier is drying the clothes in 1/2 the time ! Great prompt and knowledgeable service.
Description of Work: Drier had no heat. Mark repaired it but 24 hours later it again did not dry. Very promptly Mark returned and repaired it again (no charge). He looked over the entire drier system and determined that I had poor venting. He made some suggestions. Well, I made the adjustments he suggested and the drier is drying the clothes in 1/2 the time ! Great prompt and knowledgeable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Everson S.
07/2012
5.0
appliance repair
  + -1 more
Returned home after vacation to find refridgerator not working. Called and received same day service, even though technician had to go out of his way to my home. Very pleased with service.
Description of Work: Replaced circuit/cooling board in refridgerator/freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara P.
06/2012
5.0
appliance repair
  + -1 more
He has been here for years. Every now and then, he comes because I have issues and he is always good. He is not cheap, but he is good.
Description of Work: I used the services of Penobscot Appliance Repair for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam K.
06/2012
5.0
appliance repair
  + -1 more
Our refrigerator was not cooling consistently. Mark came in to observe the refrigerator and narrowed it down to one of two issues... either a faulty defrost timer of a faulty thermostat. He explained the key things for me to watch for in order to identify the problem. He also taught me how to "restart" the cooling in order to keep using the fridge as best we could while waiting to repair it. The thermostat was identified as the issue within 24 hours and he was able to locate a replacement part. He was prompt to arrive at his scheduled appointment and the repair was completed quickly and professionally. Mark is prompt, professional, and very knowledgeable. We had also hired him a year or so ago to replace a belt in our dryer, which was completed with equally excellent service. Highly recommend Penobscot Appliance. Much better than the box store service contracts.. which always try to seel you services and contracts you don't need.
Description of Work: Our refrigerator was cooling inconsistently. Mark ca it twice, once to identify the problem (which actually required me to observe the refrigerator for several hours), and then to replace the faulty part once it was identified. Once it was determined to be the thermostat, the part was ordered and it was quickly replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

    Contact information

    PO BOX 532, Brewer, ME 04412


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Electrical,
    Dryer Vent Cleaning

    FAQ

    PENOBSCOT APPLIANCE REPAIR is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    PENOBSCOT APPLIANCE REPAIR accepts the following forms of payment: Check,MasterCard,Visa
    No, PENOBSCOT APPLIANCE REPAIR does not offer free project estimates.
    No, PENOBSCOT APPLIANCE REPAIR does not offer eco-friendly accreditations.
    No, PENOBSCOT APPLIANCE REPAIR does not offer a senior discount.
    No, PENOBSCOT APPLIANCE REPAIR does not offer emergency services.
    Yes, PENOBSCOT APPLIANCE REPAIR offers warranties.
    PENOBSCOT APPLIANCE REPAIR offers the following services: We offer in home service on most major brands of appliance's such as GE, Hotpoint, RCA, Whirlpool, Roper, Kitchen-aid, Crosley, Frigidaire,Electrolux, Gibson, Kenmore, Amana, Maytag, Jenn-Air, Magic-chef, Speed queen, And some other brands
    We don't do appliance Installs or service on air conditioners, Dehumidifiers or electronics, Such as tv's ect.

    Contact information

    PO BOX 532, Brewer, ME 04412


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed