Aerus Electrolux

Hasnâ  t done it yet.

Rick was very friendly and informative. We had him come in for a water system quote to remove iron and manganese from our water. He sampled our water, gave us the results immediately and also tested our air quality. He was so thorough and knowledgeable that we were able to close the deal on both a water treatment system and air purifiers that are already making a noticeable difference!

The accommodated our needs Efficient lot and timely

I got a new water treatment system under my kitchen sink. They started by testing my water and explained the results in a way I could understand. The work quality was great and done in a reasonable amount of time.

Let me start by saying that having this water treatment system installed was the best thing we ever did! After Aerus Electrolux tested our water right in front of our own eyes, it was perfectly obvious that the well water, that smelled like sulfur most of the year, that we had been using for the past 15 years was full of iron, magnesium and calcium. I would like to give props to Mr. Chris Dow, the Aerus Electrolux Representative, for doing such an outstanding job of performing the test and thoroughly explaining how the system actually works and why it undoubtedly will make our lives much healthier. I am impressed by the fact that not only was this system installed expeditiously, Aerus Electrolux will send a representative to troubleshoot and repair the system if necessary should we run into any problems, anytime; all we have to do is contact them and it's done! And this will continue as long as the system is existing, even when we are long gone! In my opinion, just the service they provide gives us peace of mind; all I need to know is how to use the phone!

Chris Dow, the representative who came to our home was not only very knowledgeable but pleasant and thorough during the entire demonstration. We decided after seeing how we would benefit in many ways to have Aerus Electrolux install their water system which was done quickly and professionally. We are enjoying the amazing differences and quality of our water and will for years to come. Thank you Aerus and Chris Dow for a job well done and another very satisfied customer! Leona F.

I couldn't be happier with the level of service and professionalism. The installed system was installed perfectly and better yet works perfectly. thank you!

Very professional and learned.

THE ONLY THING THAT WAS A LITTLE BIT OF A SNAG WAS THE INITIAL PART WAS THAT THEY ASKED THE POTENTIAL CUSTOMER TO BOOK AN APPOINTMENT FIRST. THAT PART OF THE PROCESS WAS THE ONLY THAT GOT OFF TRACK.

all in all this a fine air cleaner it is a bit to cool for me wife is fine with it

Installation hasnâ t occurred yet but I was pleased with how quickly they responded and the breath of information that they provided

Alan Bolster from Aerus tested our water. My husband stated we want decent drinking water for our 5 kids. Alan stated he found high levels of manganese and we asked what that means. He stated that they have found it to cause Parkinsons Disease over time. We agreed to order a system ($6000, he said we needed 2 systems due to the size of our house). After research we found there are water company scams going around and some negative reviews on this Aerus franchise. We called and canceled the order and Alan stated they would hold back a 20% restock fee of $1,200. He continued to be pushy and use scare tactics and is standing behind his water test results.I had another company test our water and found NO TRACE of manganese! We sent a water sample to Northeast Laboratory Services and they found our water meets the acceptable EPA limits! Only <0.02 manganese found with .05 being the EPA limit. The only other thing they found was the ph level is a little under the EPA limit. Everything else met the EPA limit fine and overall no issue with manganese and our water is FINE for drinking! We are currently working with the Attorney Generals Office on this but I needed to get our experience out there.

Great customer service from start to finish. Will highly recommend.

Couldn't be more pleased with the sales experience & outcome. Sales rep was knowledgable & thorough as he walked me through the water treatment system & its installation. I have dealt with unacceptable arsenic & manganese levels for years, the hassle & cost of bottled water & the ineffectiveness of filters. I purchased their reverse osmosis system & just received laboratory results from an independent laboratory. Both contaminants are now well below unsafe limits, arsenic down 90 percent from previous levels.

Just moved into a house with central vacuum. Aeries serviceman came right out to check the system and show me the ins and outs. Very pleasant and informative.

They can answer any questions you have. Great to work with, good pricing, efficient.