Materials ordered were exactly what I wanted. Delivery was on time Recommendation of installers, we selected one of the individuals recommended. Materials were excellent and the finish project surpassed my expectations.
Description of Work: provided material displays. Salesperson knowledgeable of the product and its installation Provided names of installers. Order materials and then delivered them
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Steve D.
07/2013
5.0
hardscaping
+ -1 more
Been Going to Genest for over twenty years for my supplies (Masonry Contractor) They have the best prices, Quality materials, and they have the equipment to place materials just where you need them on the job. Great people. The Best.
Description of Work: Masonry Supply's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Donna M.
05/2013
5.0
hardscaping
+ -1 more
I have made a couple of trips to Genest recently. What really impressed me was that the three different gentlemen I worked with on my visits were very knowledgeable,helpful, and patient as I asked many questions. I think the information they gave me will help me when I talk to a contractor about doing some landscaping for me.
Description of Work: I purchased some hardscape material from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Donna R.
12/2012
5.0
hardscaping
+ -1 more
We visited Genest in Biddeford several times before choosing the Katahdin style pavers. They and the cobblestones were delivered on time, the quality was good and the final look is great. The 2 granite steps that were delivered were unfortunately 2 very different colors. Granite is a natural stone and variation is expected. However, these two stones were at both ends of the color spectrum. One was very very light, a washed out almost white with gray speckles. The other one was very dark, charcoal with black speckles. With just the two of them leading to our front porch they looked like a mistake. When we asked if the person picking and delivering the stone should have noticed such a difference, Genest said they don't look at what they are picking, they just pick and deliver - that it is up to the homeowner or landscaper to let them know if it is not right or pick them out ahead of time. We went to the yard and picked out two stones and they agreed to swap for no charge. However, this did impact our landscaper's schedule and held up the installation for some time.
Description of Work: Purchased engineered pavers, circle pack, natural cobblestones and 2 eight foot granite steps. Purchased through our landscaper.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Tom B.
05/2012
5.0
landscaping, masonry, hardscaping
+ 1 more
Very pleased with our new patio. Our advice is to visit Genest to see product first hand.
Description of Work: My hardscape contractor, Bob Ritchie of Everlast Hardscapes, works with Genest Products almost exclusively. We visited the Biddeford store to get a first hand view of his recommended paved style/color. The folks there were very helpful in showing samples of installed product in their sample yard and shared some ideas for lighting and retaining walls. Outstanding advice and ideas!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Renate R.
05/2012
5.0
landscaping, masonry, hardscaping
+ 1 more
Went to retail site to see various materials. Questions about prices and style of materials were answered in knowledgeable and pleasant manner. Once choices made, hardscaper/landscaper worked with Genest. It was our understanding that they were able to work together in a professional manner.
Description of Work: This company provided the pavers, granite, and accompanying supplies required by our hardscaper/landscaper.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,000
susan M.
09/2009
5.0
landscaping
+ -1 more
They were remarkable. The guy from Genest Biddeford Landscaping and Masonry Supply did the complete work by himself. He pulled out the bad pavers and put the correct ones. He even finished some of the work left by the previous company. I paid them only for landscaping and nothing for the pavers. They went beyond my expectations.
Description of Work: I hired a landscaping company to do landscaping and they put pavers of different colors in the walkway. I had to fight with them for this. It was totally bizarre coloring, so I went to the manufacturers who was Genest Biddeford Landscaping & Masonry Supply and complained to them. They were the dealers and they came with me and checked the pavers. They told me that those pavers were not the ones I paid for and they did not know where they came from. Those pavers were not from their stock. They then fixed my walkway for nothing.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
susan M.
07/2008
5.0
landscaping
+ -1 more
They didn't take any money. There product was used for the original job and the landscaper picked some missed matched items and Genest didn't want their product to have a bad name so they fixed it at no charge.
Description of Work: They came out and repaired some previous work done by a landscaper.
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*Contact business to see additional licenses.
Service Categories
Pavers and Hardscaping,
Landscaping,
Masonry
FAQ
GENEST BIDDEFORD LANDSCAPE & MASONRY SUPPLY is currently rated 5 overall out of 5.
No, GENEST BIDDEFORD LANDSCAPE & MASONRY SUPPLY does not offer free project estimates.
No, GENEST BIDDEFORD LANDSCAPE & MASONRY SUPPLY does not offer eco-friendly accreditations.
No, GENEST BIDDEFORD LANDSCAPE & MASONRY SUPPLY does not offer a senior discount.
No, GENEST BIDDEFORD LANDSCAPE & MASONRY SUPPLY does not offer emergency services.
No, GENEST BIDDEFORD LANDSCAPE & MASONRY SUPPLY does not offer warranties.