Description of Work: They set dates to clean my rugs twice and never showed up either time, would not waste my time calling them again
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
punctuality
1.0
Deb Y.
09/2013
4.0
carpet cleaners, upholstery cleaning
+ 0 more
My husband worked with him (because he's more particular about these things and I was working), and the gentleman got right to work and cleaned our 8 x 12 braided rug, a 5 x 8 area rug, and a couple of smaller rug remnants that we had, in addition to the chairs mentioned above. He was very friendly and did a good job in our opinion. He cleaned things to our satisfaction, and when we asked him to maybe go over some stains that were set in (on the wing-back chairs, head/hair stains), he did his best to get them out. My husband got a small piece of plywood to put between the couch upholstery and the cover (which is canvas/mattress ticking) and they worked together to get it clean. The biggest problem we had afterward, though, was that it rained for the next several days straight, a deluge, and the humidity was already so high that it was almost impossible to get things to dry, and we had to bring down fans and set them throughout the rooms. Please note, that's NOT the fault of the cleaning service, that's the weather we've been having this year. Overall, however, I think they did a good job at a reasonable price - very satisfactory - and I believe we would use them again in the future.
Description of Work: Cleaned area rugs in the kitchen and living room, cleaned 4 chairs (2 wing-back recliners and 2 swivel rockers), and cleaned a very large couch cover on the couch without damaging the upholstery of the couch underneath.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Catherine C.
02/2013
5.0
carpet cleaners
+ -1 more
I called, got a quote, gave directions, they showed up on time, and were efficient and pleasant. Completely satisfied!
Description of Work: Scotty's cleaned 3 carpets/3 rooms. We had moved everything except the heaviest furniture, so it was supposed to be "open area" cleaning only .... but they moved the couch and recliner anyway! AND, for no extra charge, cleaned a couple of area rugs as well. They also cleaned our couch/recliner upholstery for $25. It was a damp day and I was worried about the carpets drying sufficiently, so they gave it an extra pass to get as much up as possible -- it was almost dry within an hour of them leaving. It looked so much better -- and smelled so much cleaner -- I wondered why I had waited so long (over 3 years!).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
gerald M.
09/2011
5.0
carpet cleaners
+ -1 more
Scottys came out and cleaned the carpets and they look new great job! called other companies the wanted 50 to0100% more to do the same. One cleaner has two companies value price and high price what a joke had to wait three weeks for the value price or a day or two for high price they charge less for bad work! and more for good work ok!
Description of Work: cleaned two bedrooms plus a hall and living room
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
SCOTTY'S CARPETS is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
SCOTTY'S CARPETS accepts the following forms of payment: Check