.I paid him upfront for the 2 doors $700.00 and he came to intstall the one I was ready for. I had not moved equipment so that he could get at the second and the agreement was that he would come back to do the second but I would have to pay a seperate sevice charge because he was not doing them on the same day. I said OK but could not get him to come back to install the second door. After almost a year of my lawyer writing a letter I sued him in small claims court and won by default. He never bothered to show up. . I have learned in the past year what a bad track record Todd Whittaker has and I guess he does this to many people. Right now he owes mw $648.54 between the door and all the court costs, and I am going to keep trying to collct somehow. I have about 30 emails between him and my business and he feels he owes me nothing. When the sheriff tried to serve him at the 1670 Broadway Bangor address it was found to be a storage locker. Somehow they found him in Brewer and served him there. He is very sharp at avoiding people and uses a PO box as an address. After much hunting around I found the Broadway address that I originally tried to serve at. This guy is a real wise a** and should not be out there putting it to people and hiding behind addresses and PO box #. EXAMPLE: When he came to install the first door he conviently "forgot" the overhead tracks so I had to buy new ones that he "conviently " had with him. Like I say he is no good scum and should not be in business.
Description of Work: He was to install 2 used garage doors in my prepped openings.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$700
Debra V.
05/2014
1.0
doors
+ -1 more
The decorative kits were not in the boxes. We called him and he said he'd order them and have them shipped to our house. We waited and nothing came. We called again, he said he forgot to order them but would do so. We waited and called again and he said he had them shipped to himself instead of to us and they were damaged so he'd re-order them. We have called numerous times since then, always having to leave a message as he does not pick up the phone. The first couple of times he called us back, after that he never calls back. We left messages to just forget the hardware and send us a refund on the missing decorative hardware packages. No reply. He never answers either his business phone or home phone. This has been going on since 1/22/2014. He stopped returning calls after the 3rd or 4th inquiry on our part. Uncle Henry's Swap & Sell It Guide still runs his ads. Ironically his business is called Dependable Door Services!
Description of Work: This person, Todd, advertises as a "business" in Uncle Henry's Swap & Sell It Guide. We purchased two 10x10 carriage house design insulated garage doors, new in the boxes. He is from Bangor but was coming to the Augusta area, so dropped the boxes off to us at the West Gardiner Travel Plaza. We paid extra for the decorative hardware kit that he assured us was in the boxes. He said he hadn't checked the boxes when he picked them up but if they weren't there to call him back.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors
FAQ
DEPENDABLE DOOR SVC is currently rated 1 overall out of 5.
No, DEPENDABLE DOOR SVC does not offer free project estimates.
No, DEPENDABLE DOOR SVC does not offer eco-friendly accreditations.
No, DEPENDABLE DOOR SVC does not offer a senior discount.
No, DEPENDABLE DOOR SVC does not offer emergency services.
No, DEPENDABLE DOOR SVC does not offer warranties.