C A STROUT & SONS

Our septic system failed and we needed it replaced. We accepted a bid for the scope of work from Ron Strout, of CA Strout and Sons. On the day the work was supposed to start, they never showed. They came the following day, and dug up the old system in the midst of a all day rain storm. The following day, nothing. After repeated calls I was informed that the ground was too wet for the heavy equipment and the solution would be for me to spent another $2,000 to have them build a temporary gravel road around my property. I asked for other options and was told 4 days of good weather would dry the ground enough for work to commence. I elected the later option. 5 sunny days later, nothing. They never showed. Calls were not returned. Even more days go by and still nothing. At this point I am angry and frustrated. I ended up finding a different contractor.The bottom line CA Strout and Sons is a sizable company. $10,000 jobs are a minor annoyance to them. They like to do the big municipal jobs but will stoop to take homeowner work if things are slow but will drop your job in a heartbeat if something bigger comes along. This is a company without any sense of honor or moral compass. I will never ever do business with this company again.The only silver lining. They agreed I didn't have to pay them anything and I found a great contractor to finish the work.Se