Outstanding service. Sales people are very knowledgable. Even the delivery people were very respectful. I highly recommend them.
Description of Work: Sold & delivered new furniture. Lovely new store with a good variety of choices.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,475
Karen K.
05/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Repaired my washer and told me that I will need a new one as there was oil leaking. But that I would be okay for awhile.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Bonnie N.
04/2014
2.0
appliance repair
+ -1 more
They did attempt to call me on my HOME PHONE after I had left for work and after this review had been placed on Angie's List.. The number on the invoice to reach me at was my cell phone and they never called that once. Today I happened to be home when they called at 9:39A. I advised that I was all set and would not use this service again. Little too late!
Description of Work: Provider said they had repeated reached out to me by phone.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,100
Emily W.
04/2014
5.0
appliance repair
+ -1 more
They didn't just sale a washer to me but also educated me on why and what happened to my old one so I don't to it again! Friendly - Knowledgeable - with out the pressure or wasting their time.... I so am going back....
Description of Work: Sale of a washer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Meg P.
08/2013
5.0
appliance repair
+ -1 more
Of course, he knew exactly what he was doing, and after the 'technical assistance' free service worked, we did not need their on-site service. However, when we do in the future - you can bet Steve's will get our business!
Description of Work: The Best Service We Never Had! When we called Steve's to schedule a visit to fix our refrigerator we had tried everything in the manual to get it colder. A technician got on the line, offered to come later in the day if his advice given on the phone didn't work, and proceded to tell us how to unscrew and remove a panel and break up an ice dam. He said to call in 3 hours if the problem wasn't resolving and they would come.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
James E.
08/2013
5.0
appliance repair
+ -1 more
They were honest and timely. He didn't waste any time;
Description of Work: Repaired a transmission in my washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Nanette S.
02/2013
5.0
appliance repair
+ -1 more
My dishwasher was acting up. I called for service and described the problems. The service manager diagnosed the problem over the phone and tracked down the parts for my no longer being made dishwasher. There was one home visit to install the parts and now working.
Description of Work: replaced the control panel and pump in dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345.4
Eric H.
01/2013
2.0
appliance repair, appliance sales
+ 0 more
unknown
Description of Work: When we started shopping for appliances. Steve was great they had a lot to choose from and they service only what they sell. They even offer to store our new appliances until we were ready to have them delivered to our new home. When we took delivery their we a few problems with some things being the wrong models and not working correctly. It took a few weeks and a lot of phone calls to get things correct. Since then we have a had a few problems with our stove and they have come many time to look and order parts then we would have to call and get them back to install parts it has not been a very good experience for me and my wife and in the future we will shop somewhere else
Rating Category
Rating out of 5
Yes, I recommend this pro
Pamela T.
11/2012
5.0
appliance repair
+ -1 more
When our refrigerator stopped cooling, and we realized something serious was wrong, my husband stopped by Steve's to ask if they knew what it might be. Serviceman came right to our home that very morning to assess. Ended up being the compressor. They had to transport fridge to their workshop to fix it, and were very concerned about the inconvenience this would cause to us. They even offered to bring a temporary replacement, which would've been a big hassle for them. The work ended up being warrantied, and they worked directly with GE on my behalf. Highly recommend these guys! They're very pleasant to deal with, and extremely customer service oriented!
Description of Work: Replaced compressor in refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debbie R.
02/2012
5.0
appliance repair
+ -1 more
A great company to buy products from and the service is outstanding. They have appliances and furniture. They're customer friendly and quick to respond. They're also very helpful and trusting.
Description of Work: I had my ice maker replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Kimberly H.
08/2011
3.0
plumbing
+ -1 more
As above, always get an estimate!
Description of Work: We have used this company many times buying appliances and having them installed and have been very happy with their service and professionalism. This time however a totally different story. We purchased an on demand water heater and had them install it. The cost of the heater was reasonable, $1,000. They told us they couldn't give us an estimate on the installation until they came out to do it. The next part was our fault, we didn't ask for the estimate when the worker came out. I suppose we thought he would tell us and then we just forgot about it. The worker turned off our water without informing us of when he was doing that, that was irritating. When we got the finished bill, the labor and the parts came out to an additional $1,000. We were charged for every nail, screw, etc. Where that came in even more irritating was when we found unused parts in the basement not cleaned up. Needless to say we contacted the manager and were basically blown off. He said "oh well the worker should have told you". That was it, no apology whatsoever. We will use them again, hoping this was a one time incident, since we would rather spend our $ @ a local business instead of a box store. If you use them, make sure you have an estimate before work is done. Hard lesson learned.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Plumbing,
Mattresses,
Furniture - Sales,
Water Heaters,
Vacuum Cleaners,
Heating and Air Conditioning
FAQ
Steve's Appliance Service & Sales Inc is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Steve's Appliance Service & Sales Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Steve's Appliance Service & Sales Inc does not offer free project estimates.
No, Steve's Appliance Service & Sales Inc does not offer eco-friendly accreditations.
No, Steve's Appliance Service & Sales Inc does not offer a senior discount.
No, Steve's Appliance Service & Sales Inc does not offer emergency services.
No, Steve's Appliance Service & Sales Inc does not offer warranties.
Steve's Appliance Service & Sales Inc offers the following services: Dishwasher, air conditioners, refrigeration, home heating, furniture, mattresses & plumbing.