Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Kitchen EnCounters

Hardwood Flooring Sales and Installation, Ceramic Tile, Kitchen and Bath Remodeling,

About us

Welcome to Kitchen EnCounters, Maine’s complete resource for kitchen and bathroom design. Kitchen EnCounters is a premier kitchen and bathroom cabinetry store offering beautiful cabinetry, vanities, flooring, and granite and fabricated countertops. In addition we offer lighting, hardware, fixtures, and decorative accents to add the finishing touches to any style kitchen or bathroom. Our design team has a creative eye and we work hard to keep abreast with the most current trends, and are well versed in the construction aspects of room design understanding the balance of style, creativity and practicality. We make sure we take time to discuss your project, large or small, and find solutions that fit your home and budget. Our estimates are free and are backed up with in home consultations and full-service installations.

Business highlights

17 years of trusted experience

Services we offer

Kitchen and Bath Design, Cabinetry Design, Cabinetry Sales, Granite, Quartz, Marble, Solid Surface, and Laminate Countertops. Retail Sales

Services we don't offer

Vinyl Floors, Carpets


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.55 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-5 of 5 reviews

Marcia S.
05/2016
1.0
ceramic tile, hardwood floor
  + 0 more
unknown
Description of Work: They never got back to us after 2 contacts discussing the proposed service. Was quite rude.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


colette M.
04/2016
5.0
hardwood floor
  + -1 more
The job went very well. Not only was Dawn helpful in the design, she also helped us find an excellent tile installer. Dawn handles these small jobs with just as much experience and enthusiasm as she does the larger ones. Several years ago, Dawn worked with us to select and install granite countertop. The job went very smoothly and we are very happy with the results. We would recommend Dawn and Kitchen Encounters to anyone.
Description of Work: helped design shower/tub makeover. Dawn was instrumental in selection of coordinating tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Marguerite R.
04/2016
5.0
ceramic tile, home remodeling
  + 0 more
I’m thrilled with my spacious Onyx shower and will absolutely work with Dawn in the future when I upgrade my kitchen and second bath. She goes over and above with her customer service and is someone I trust and can count on. Her long work history in the industry and dedication to community are to be commended. Thanks so much for your passion and for giving us a choice with Kitchen EnCounters!
Description of Work: Dawn St Peter at Kitchen EnCounters had exactly what I needed when I was searching for a new shower. Her friendly and helping nature came to my rescue when the big box stores failed me. Shopping local provided an abundance of choices in size, color and amenities. I only wish I’d gone to her first, hindsight is 20/20. Dawn took the time to listen and was able to provide exactly what fit my taste and square footage down to the tile for the abutting floor. She even delivered the order to my contractor at the jobsite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Paul L.
04/2016
1.0
hardwood floor
  + -1 more
unknown
Description of Work: They never followed up with an estimate for the work that we discussed with them in our home.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Kitchen EnCounters
We deeply apologize for not following up with you about this very important investment in your home and regret our unfortunate over sight. To alleviate this sort of issue from happening in the future, we are incorporating more effective project management tools to aid in keeping inquiries and jobs highly visible even in the busiest of times.

M. N. W.
03/2013
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
Dawn showed great attention to detail throughout the entire job.
Description of Work: Dawn St. Peter, owner os Kitchen Encounters, is a professional, knowledgeable person not only in ceramic tile but all aspects of kitchens & bathrooms remodeling & new. A pleasure doing business with her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    2 Bangor St, Augusta, ME 04330

    www.kitchenencountersinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Marble and Granite,
    Countertops and Backsplashes

    FAQ

    Kitchen EnCounters is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Kitchen EnCounters accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Kitchen EnCounters does not offer free project estimates.
    No, Kitchen EnCounters does not offer eco-friendly accreditations.
    No, Kitchen EnCounters does not offer a senior discount.
    No, Kitchen EnCounters does not offer emergency services.
    No, Kitchen EnCounters does not offer warranties.
    Kitchen EnCounters offers the following services: Kitchen and Bath Design, Cabinetry Design, Cabinetry Sales, Granite, Quartz, Marble, Solid Surface, and Laminate Countertops. Retail Sales
    Vinyl Floors, Carpets

    Contact information

    2 Bangor St, Augusta, ME 04330

    www.kitchenencountersinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM