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Dead River Company

Heating Oil, Heating and Air Conditioning, Propane Sales Services,

About us

Dead River Company is committed to delivering exceptional customer service and to helping its customers save energy. Maintaining the safety and comfort of customers is of the utmost importance to Dead River Company. To meet that goal, the company promises to respect every customer’s schedule and pay close attention to the details. The company also thoroughly trains its employees requiring them to meet the most rigorous certification standards to perform their jobs. Dead River Company guarantees it will be there delivering on its promises to its customers.

Business highlights

Emergency Services Offered

Services we offer

• Heating Oil & Propane • Heating System Installation & Service • Price Protection & Budget Plans • Service Plans • Air Conditioning • Plumbing & Water Treatment

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.1
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-12 of 12 reviews

Burton T.
02/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: hooked up generator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Carol M.
01/2015
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Great. We just bought the house and this was our first call to Dead River. Thursday the propane was filled and the gentleman gave me an overview of the tank and how it works because this is new to us. He was very busy but made sure our questions were answered. Friday a service person came and lit our Gas (propane) fireplace pilot which had gone out. He also gave us an overview on how it works and adjusted the dials on my Jenn air stove top when we were talking about that. Friday afternoon the gentleman came to fill the oil tank. He was very busy that day but our tank took so much oil he came in after to make sure the furnace had not gone out. It had not. We were very pleased.
Description of Work: We just set up new account. We had the Propane Tank refilled, Oil Tank refilled and Gas fireplace pilot lit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Moya F.
01/2015
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
The service was professional, on-time and priced competitively. They were reliable and their website was helpful and informative.
Description of Work: Filled up our oil tank and provided a new propane tank on lease without a charge for the tank (since we got Oil from them)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sue K.
08/2014
4.0
propane sales
  + -1 more
They come and top off my propane tank on a regular basis as needed. I have been using services since last February. I have never had any troubles with their service.
Description of Work: They keep my propane tank filled.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Sara C.
07/2014
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Kind, professional, very helpful.
Description of Work: Came out and restarted furnace when I ran out of furl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sue K.
05/2014
5.0
heating oil companies, propane sales
  + 0 more
I like the automatic delivery so I never run out of propane. Office is very prompt and responsive to any questions I have had.
Description of Work: filled propane tank

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jennifer L.
04/2014
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Excellent!
Description of Work: Dead River are excellent-They are friendly and available 24x7. I would write more but I am in a rush today! I highly recommend them for all home heating needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Martha C.
03/2014
5.0
heating oil companies
  + -1 more
They are reliable. They are a little more expensive than others, but too many companies have let me run out before.
Description of Work: They delivered some fuel at $3.89 a gallon.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3.89

Kathleen H.
06/2013
5.0
heating oil companies, water heater repair
  + 0 more
Workers are amazingly prompt and polite. We have used them several times in emergency boiler situations and they have resolved the issues quickly, including a water leak from boiler piping at 10:00 PM! They have made several great suggestions for upgrading our system and have been quite helpful in that respect.
Description of Work: Installed an indirect hot water heater and replaced parts on our aging boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Taloma N.
06/2013
5.0
heating oil companies
  + -1 more
Arrived as promised, on time and finished job within the timeframe promised - 2 days. Technicians were professional and competent.
Description of Work: Installed new furnace and hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,580

John T.
03/2013
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
They came to the house on time. Were very professional and frendly. They told me the installation would take three days and it did. They cleaned up very well. There were two items that they forgot to do but when I asked they came right over and got them done at no charge.
Description of Work: Installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Martha C.
08/2012
5.0
heating oil companies
  + -1 more
after prepaying for 2010-11 season the company i had been with for 3 years went belly-up, and i lost a lot of money. went with a couple of cash companies last year. had been with dead river 14 years ago but left because of price. got an offer from dead river recently and decided to give them another whirl. inspection/delivery man remembered being here before and was very professional.
Description of Work: fuel delivery after fuel tanks examination; don't yet know $ charged to my credit card.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    177 Turner Street, Auburn, ME 04212

    www.deadriver.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating Oil,
    Heating and Air Conditioning,
    Propane Sales Services,
    Water Heaters,
    Plumbing

    FAQ

    Dead River Company is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Dead River Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Dead River Company offers free project estimates.
    No, Dead River Company does not offer eco-friendly accreditations.
    No, Dead River Company does not offer a senior discount.
    Yes, Dead River Company offers emergency services.
    No, Dead River Company does not offer warranties.
    Dead River Company offers the following services: • Heating Oil & Propane • Heating System Installation & Service • Price Protection & Budget Plans • Service Plans • Air Conditioning • Plumbing & Water Treatment

    Contact information

    177 Turner Street, Auburn, ME 04212

    www.deadriver.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed