Scott A Melber inc

unknown

unknown

The bath (standard 5x8) remodel project was a complete gut job down to the studs and sub-floor. Scott does outstanding work at a good price. The bathroom turned out beautiful. Scott is very responsive and a pleasure to work with and will work with you on adjustments to the project without issues. My only minor criticism is that being a small outfit, Scott often is transitioning between jobs, sometimes affecting project start and progress.

Scott was the first contractor to contact us after the Baltimore Home show and met with us within a week or so. We also met with two other contractors. Scott's approach and the information that he provided was far superior than the others . . . and, his price was more favorable. We contracted with Scott. While the project took a bit longer that we expected the results are spectacular! Scott is a consummate professional and very pleasant to deal with. His work is flawless. We couldn't be happier.

We spent about $10000. Scott is a nice guy. He does good work when he is focused. He shouldn’t be given many tasks to do at once. He doesn’t follow up if things don’t head in the right direction. He doesn’t write anything down. You can sit down to have a conversation with him and tell him what you need. If you tell him about 5 things, then he will show up with 2 out of 5 and that would be like repeatedly. He is a very nice man to talk to. I think he could do a wonderful job if he stays focused. He is already thinking about the next job when he hasn’t even finished yours. His price was a little high. He could have done a good job if he wanted to. I had to keep telling him what was wrong. He still hasn’t replaced one thing since last November. There are no phone calls too. We haven’t pursued him because it’s a small item. His punctuality was not very good. We understand people getting late due to traffic, but we don’t understand not getting a phone call. If you do get one, it’s really late from the time he said he would be there. He was professional as far as how he carried himself. He was very likable. We wouldn’t use him again. In fact, we went ahead and did another project without him. He is not a bad person. He had a lot of personal things going on in his own life, which could have affected his work abilities.

The job took about 7 weeks to complete, but included both the bathroom and wine cellar. Scott works mostly alone, or has his brother in-law do some of the work. There were no major problems. Any small issues were easily worked out with Scott. He's very easy to work with, and he is eager to get the job done right and make you happy. This is the second time we've hired Scott (he did our kitchen remodel also -- see other report) and we would hire him again.

Overall it was a pleasure to work with Scott (and his brother in-law who occasionally helped). After a short delay getting started (so he could finish a previous job and concentrate fully on ours), Scott jumped right in and began the job. Our house was built in the early 1970's and extensively remodeled in the early 1990's, so as the job progressed, Scott would discover problems from the previous work that required changes to our plan. No problem. Scott was easy to work with. He offered many ideas and work-around, and listened to our own ideas. His priority throughout the job was to ensure that we were happy, and not to rush the work. He stayed mostly on schedule through the first part of the job, but delays caused by our cabinet supplier (who multiple times submitted incomplete and incorrect orders for custom cabinetry) caused delays in the overall job. Scott worked with that company to resolve the mistakes, as well as coordinating with the countertop installers and floor installers (both were subcontractors not hired by Scott). Scott is very detail oriented, and HE is not happy unless the results are perfect -- and they were. In the few instances where we thought something could have been done better (or just differently), Scott fixed it or changed it without complaint. We are extremely happy with Scott's high-quality work.