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NaturaLawn of America - Baltimore West

Lawn Fertilization & Treatment, Lawn and Yard Work, Pest Control,

About us

Naturalawn of america is a locally owned and operated in maryland that has been in business for over 30 years. When you call our office during business hours, you will always speak with a live representative who is knowledgeable and ready to help you with all of your needs. We specialize in offering a safer organic based lawn care program that offers better results than typical synthetic programs. Our program is safer for you and the chesapeake bay.

Business highlights

37 years of trusted experience

Services we offer

Lawn Care, Organic Based Lawn Fertilization, Weed Control, Crabgrass Control Aeration & Seeding, Core Aeration, Tree & Shrub Maintenance, Flea & Tick Control, Mosquito Control, Deer Repellent, Mole Control & Grub Control.

Services we don't offer

Mowing, Tree Trimming, & Mulching.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7311 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 311 reviews

Robert E.
07/2017
5.0
pest control
  + -1 more
Last week quite a few mosquitoes showed up in the back of the yard. They came back and treated again this week. We'll see how it goes.
Description of Work: Mosquito control treatments.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul R.
07/2017
5.0
lawn treatment
  + -1 more
They continue to do a great job- a little pricy- but great results.
Description of Work: They do lawn treatments and mosquito control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Jennifer H.
07/2017
4.0
lawn treatment
  + -1 more
Wonderfully efficient and low cost. Gave a "B" on punctuality, only because they seemed to come too quickly...maybe too efficient.
Description of Work: mosquito spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from NaturaLawn of America - Baltimore West
Hello, Thank you for taking the time to review our service. Our goal is always offer fast service, I apologize if we did not set these expectations clearly. We have found that the more quickly we arrive to complete our work, the happier our customers seem to be. For the remainder of your program, your treatments will be about 2 weeks apart. This will offer you the best results possible. If you have any additional questions, feel free to contact me directly. Thanks Bill Wilson Naturalawn of America

Julie W.
07/2017
5.0
lawn treatment
  + -1 more
Good - visited as planned and left notes for service
Description of Work: Mosquito treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
06/2017
5.0
lawn treatment
  + -1 more
excellent. This company really knows their business. They are respectful of my gardens and most importantly my pets. They call in advance and are wonderful at answering all my questions. They have been successful in bringing back our very shady, very nasty back yard and we are super happy with them.
Description of Work: revitalization of my lawn

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa P.
06/2017
5.0
lawn treatment
  + -1 more
I ended up purchasing the summer package
Description of Work: lawn treatments, one of three

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen B.
06/2017
5.0
lawn treatment
  + -1 more
They come 6x a year and always leave a note telling you what was done at each visit. They also give you tips to improve your resilts
Description of Work: I've had my yard fed for years. Looks great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James E.
06/2017
5.0
pest control
  + -1 more
Very Well they were responsive to my request for start date.
Description of Work: Mosquito spray

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

John F.
05/2017
5.0
lawn treatment
  + -1 more
Ky came from Naturalawn on time assessed the job, discussed the materials he would use, met some of the pets and got to work. the work was done efficiently and quickly. I was very happy with the results a few weeks later. The first treatment was an Angie's list special at $199.00, due to the size of our area each additional treatment will be at $250.00. I will follow through with the other treatments.
Description of Work: fertilized and used pre-emergent crabgrass product to improve grass around our house. We have a number of pets that play in the area so it was important that the materials were pet and human safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Dennis D.
05/2017
5.0
lawn treatment
  + -1 more
Just began this spring. So far so good.
Description of Work: Lawn care service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia C.
04/2017
5.0
lawn treatment
  + -1 more
I have been with Natural Lawn for over a decade. They provide a good service and always respond promptly to my concerns. If I notice insect issues or wilting, I leave a message. The office has the person who treats my landscaping contact me directly and he comes out within a few days. I find the employees extremely knowledgable.
Description of Work: Natural Lawn maintains my lawn. I also use their Tree and Shrub program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan P.
04/2017
3.0
lawn treatment
  + -1 more
The grass looked great in spring and fall but we did not have a nice lawn in the summer even though we watered as directed. They could never fix the problem
Description of Work: We needed a natural product because of the fogs

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from NaturaLawn of America - Baltimore West
Hello Mrs. [Member Name Removed], I first want to apologize that we were not able to meet your expectations. Anything less than an A rating is not good enough in our opinion. I am glad that your lawn looked great in the spring and fall and I think where we fell short is setting expectations about the summer months. While watering does help keep your grass alive through the summer, sometimes the heat itself is just too much to allow the grass to stay green all summer long. We live in a transition zone for grasses and cool season turf is most suited to grow in temperatures of 80 degrees or less. Anytime the temperatures go above this, the lawn will tend to stress. Aside from the high temperatures of the summer, it also takes a large amount of water to keep a lawn green all summer. I looked over your account and though you did water, we have the notes and codes on your account that the lawn was often still too dry during the summer. We also noted that the lawn was mowed below 3.5" for some of the season, which also reduces the grasses ability to stay green through the summer. Again, I am sorry if we did not set the expectations correctly for the summer. In this area, there is almost always a month or two where the lawn stresses and does not look its best. Our goal for non irrigated lawns is to weather the heat and get you to look great again in the fall, which we accomplished. I also see that you have continued with our Mosquito Plan this year, so thank you for continuing to work with us, we really appreciate it. For this summer, I suggest longer and more frequent watering and raising your mow height to 3.5" or taller. When checking your mow height, make sure that you use a tape measure or the length of a credit card to check your deck. The settings on the mower itself are often inaccurate. I would love to discuss your lawn further, so please reach out to me anytime. Thank you Bill Wilson Naturalawn of America

Mike S.
04/2017
1.0
pest control, lawn treatment
  + 0 more
We hired them to do mosquito control which was basically adequate. Then we hired them to do yard service for us as well. There was literally zero improvement in our yard after an entire season. To make matters worse, they also double billed us for a service in late October that they didn't even preform! I went back and forth with them and they offered nothing except an invoice. (On previous visits they left invoices on the door.) Fast forward several months and we get a letter from a collection agency. It's for $170 and so I just paid it because of the incredible headache of it all; however, I would steer clear of these folks unless you like marginal service and phantom double bills.
Description of Work: We hired them to do mosquito control which was basically adequate. Then we hired them to do yard service for us as well. There was literally zero improvement in our yard after an entire season. To make matters worse, they also double billed us for a service in late October that they didn't even preform! I went back and forth with them and they offered nothing except an invoice. (On previous visits they left invoices on the door.) Fast forward several months and we get a letter from a collection agency. It's for $170 and so I just paid it because of the incredible headache of it all; however, I would steer clear of these folks unless you like marginal service and phantom double bills.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$750

Response from NaturaLawn of America - Baltimore West
Hello Mr. [Member Name Removed], I apologize that you did not have a positive experience with our service. It is our goal to provide A level service to everyone and it is clear that we were unable to accomplish this for you. Integrity is extremely important to us and I am sorry that the confusion with your services caused you to have the wrong impression about our company. If you are willing to discuss the issues further, I would be glad to make things right for you. Please contact me directly at [Hyperlink Removed]. I have worked for Naturalawn for 17 years and have a lot of pride in what we do for our customers and have a great reputation for offering reliable and trustworthy service. I have looked over your account and I am sorry we were not able to convey why you received two bills at once, as we did complete two treatments on October 26th, your fall fertilizer/weed control treatment and we also completed your lime treatment. These were two separate treatments completed on the same day and when you began our lawn care program in the spring, Andrea, your sales person, explained to you that these two treatments would be completed together. I am sorry if we did not make this clear during your set up and within the confirmation paperwork that we mailed out which also explains this. It is always our goal to be clear with the services to be completed and if we fell short, I apologize. I also looked through the account and of the 7 treatments that were scheduled to be completed for your lawn through the year, 3 of them were skipped due to outstanding balances on your account. If we are unable to complete our treatments at the proper interval, the results will not be desirable. It is also important to know that all lawn care programs take 2-3 seasons for full results and usually really show a lot of improvement towards the end of the 2nd spring that you have us. Please reach out to me directly and we can make things right for you. We are very trustworthy and this is not how we want any of our customers to feel. Bill Wilson Naturalawn of America

TOM M.
04/2017
5.0
lawn treatment
  + -1 more
I used them on a special for 4 treatments for $50 each. They do a treatment with a machine. It takes about 15-20 minutes at the most. The workers are professional. I am using them again this year. They quality of the treatment. They don't use a lower grade, they use the best quality herbicide. I have no way of really knowing this except for seeing results. Everything seemed to be fine for the 4 treatments. They claim the the competitors use a synthetic type of herbicide while they use a natural herbicide. There is really no way of knowing this. This first one is for the crab grass fertilizer so it will depend on how the crab grass is handled until the next treatment.
Description of Work: They did fertilization and weed control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JoEllen C.
03/2017
5.0
lawn treatment
  + -1 more
They do a wonderful job; they are professional and effective.
Description of Work: They take care of our lawn care. Fertilizing, pest control etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
02/2017
5.0
lawn treatment
  + -1 more
Hav used NaturaLawn for many years on an annual contract basis. Work always very good, and very professional and courteous.
Description of Work: Routine lawn feeding and weed control, aeration and seeding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna R.
02/2017
5.0
lawn treatment
  + -1 more
I have been using this company for many years with absolutely no complaints.
Description of Work: Annual contract for lawn fertilization and weed/insect control using environmentally friendly methods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL M.
01/2017
5.0
lawn treatment
  + -1 more
We continue to use them year after year, so great!
Description of Work: Natural Lawn provides a more organic solution to lawn care than more traditional companies. We have used them for over 10 years for standard lawn care, seeding/reseeding and small motor maintenance (lawnmowers, snowblowers). I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois C.
01/2017
5.0
pest control, lawn treatment
  + 0 more
I love Natural Lawn. They are professional and responsive. I have dogs, and I requested that the technician call each time before he comes to start the work. He ALWAYS calls. He also always makes sure my fence gates are closed so my dogs stay safe. I also have Natural Lawn treat my front yard (but not backyard) for fertilization and weed control. I don't have my backyard treated because of my dogs. I really like that Natural Lawn does its best to use earth-friendly products. And, my lawn always looks good.
Description of Work: I have a contract with Natural Lawn for 6 flea and tick treatments and 5 mosquito treatments for my entire lawn and gardens from April through October. I also have a contract for 6 fertilization and weed control treatments for my front yard from April through October.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Peggy S.
11/2016
4.0
lawn treatment
  + -1 more
They'd done three applications when I called to tell them they needed to wait and call my daughter before coming out for the fourth application. She'd just had her yard re-seeded and fertilized. They came out anyway and did the last application without calling.
Description of Work: I purchased a deal for $199 for Four Lawn Fertilizer and Weed Control Applications.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$219

Response from NaturaLawn of America - Baltimore West
Hello, Thank you for taking the time to provide a review. I am sorry we were not able to provide you with A service, as anything less is a failure in our book. I am sorry for the confusion on the last treatment. We did adjust our treatments to ensure that the aeration and seeding remained successful. We will be sure to improve our communication in the future. Please feel to contact me directly with any questions. Bill Wilson Naturalawn of America

SUSAN W.
11/2016
5.0
pest control
  + -1 more
fine, they let me know each time they were here.
Description of Work: spray lawn and bushes for bugs,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda L.
10/2016
5.0
pest control
  + -1 more
great. This sounds awful, but the best part was when we had to cancel. We had a special deal and used it and decided (for purely financial reasons) not to renew. I called to cancel and they were super nice about it. Great customer service, even at the end of service!
Description of Work: mosquito repellant

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Ronald S.
09/2016
5.0
lawn treatment
  + -1 more
They have completed two treatments and my yard looks much better.
Description of Work: My yard needed weed/grass treatment. I scheduled 4 treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul R.
08/2016
5.0
pest control
  + -1 more
So far, so really good. They call the day before to tell us they will be out the next day, they spend a solid 30-45 minutes fogging all around the front (occupied) half of our 1+ acre property and we have seen a dramatic drop in the number of bug bites since the first application. Well worth it.
Description of Work: I bought their Mosquito Ranger package through Angies List

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tanya C.
08/2016
5.0
lawn treatment
  + -1 more
Very professional, knowledgeable, and I have no complaints.
Description of Work: Lawn fertilization

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Contact information

PO Box 1330, Westminster, MD 21158

http://www.naturalawn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Fertilization & Treatment,
Lawn and Yard Work,
Pest Control,
Tree Service

FAQ

NaturaLawn of America - Baltimore West is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

NaturaLawn of America - Baltimore West accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, NaturaLawn of America - Baltimore West offers free project estimates.
Yes, NaturaLawn of America - Baltimore West offers eco-friendly accreditations.
No, NaturaLawn of America - Baltimore West does not offer a senior discount.
No, NaturaLawn of America - Baltimore West does not offer emergency services.
Yes, NaturaLawn of America - Baltimore West offers warranties.
NaturaLawn of America - Baltimore West offers the following services: Lawn Care, Organic Based Lawn Fertilization, Weed Control, Crabgrass Control Aeration & Seeding, Core Aeration, Tree & Shrub Maintenance, Flea & Tick Control, Mosquito Control, Deer Repellent, Mole Control & Grub Control.
Mowing, Tree Trimming, & Mulching.

Contact information

PO Box 1330, Westminster, MD 21158

http://www.naturalawn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM