Naturalawn of america is a locally owned and operated in maryland that has been in business for over 30 years. When you call our office during business hours, you will always speak with a live representative who is knowledgeable and ready to help you with all of your needs. We specialize in offering a safer organic based lawn care program that offers better results than typical synthetic programs. Our program is safer for you and the chesapeake bay.
Business highlights
37 years of trusted experience
Services we offer
Lawn Care, Organic Based Lawn Fertilization, Weed Control, Crabgrass Control Aeration & Seeding, Core Aeration, Tree & Shrub Maintenance, Flea & Tick Control, Mosquito Control, Deer Repellent, Mole Control & Grub Control.
Response from NaturaLawn of America - Baltimore West
Hello Mr. [Member Name Removed], Thank you for taking the time to post a review. Although a B rating is still good, we want all our customers to feel like they are getting A service. I will have your technician give you a call to discuss what improvements we can make for the upcoming season. Thanks and good luck with digging out from the storm!
Steven L.
01/2016
5.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from NaturaLawn of America - Baltimore West
Thank you for taking time to provide positive feedback. Good luck with digging out from the snowstorm. We will see you after it melts!
Lorenza S.
01/2016
5.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Leslie P.
01/2016
5.0
lawn service, lawn treatment
 + 0 more
unknown
Description of Work: Scheduled lawn feeding of natural organic-based nutrients, treated broadleaf weeds and monitored for turf damage. As usual,it went very well. I have been using NaturaLawn of America for more than 10 years and have always been very satisfied with their work, professionalism, results, communication and recommendations. I would strongly recommend them particularly if you are looking for lawn service that uses organically based materials rather than the typical, more toxic ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$77
Response from NaturaLawn of America - Baltimore West
Hello Mrs. [Member Name Removed], Thank you for taking time to post a positive review. We really appreciate your business and look forward to working with you this year. Good luck with digging out from the storm. We will see our lawns someday again!
Giovanni I.
01/2016
5.0
lawn service, lawn treatment
 + 0 more
unknown
Description of Work: Lawn fertilize
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from NaturaLawn of America - Baltimore West
Thank you for taking the time to provide positive feedback. See you in the next few months for your first treatment of 2016. Have a great rest of the winter.
Renee M.
01/2016
5.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from NaturaLawn of America - Baltimore West
Thank you for taking the time to post a positive review. We are excited to work on your lawn in 2016!
Donna R.
01/2016
5.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
punctuality
5.0
Yes, I recommend this pro
Response from NaturaLawn of America - Baltimore West
Thank you for taking the time to post a positive review. We looking forward to working with you in 2016!
STEVE C.
12/2015
4.0
lawn service
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Barbara C.
12/2015
5.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from NaturaLawn of America - Baltimore West
Thank you for taking the time to provide us with a positive review. We appreciate your business!
Colleen S.
12/2015
5.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from NaturaLawn of America - Baltimore West
Thank you for taking the time to provide a positive review of our service. As always, if there is anything else we can do to be even better, please give us a call.
michael H.
12/2015
3.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$350
Response from NaturaLawn of America - Baltimore West
Hello, Thank you for taking the time to provide a review or our services. I am disappointed that we have only provided you service that earned a "C" rating. We will be calling shortly to discuss your lawn with you and see what we can do better for you moving into next year.
Kathryn J.
11/2015
5.0
lawn service, lawn treatment
 + 0 more
unknown
Description of Work: Fertilize the lawn all year long.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Ronald P.
11/2015
5.0
lawn service, lawn treatment
 + 0 more
unknown
Description of Work: They used natural fertilizers the lawn periodically during the |2015 growing season.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
JOHN V.
11/2015
5.0
lawn service, lawn treatment
 + 0 more
unknown
Description of Work: We set up a program thru Naturalawn to provide lawn care and weed reduction for our home's lawn. We found them punctual and professional in their dealings with us and at a reasonable cost. After one year with Naturalawn our lawn's appearance is much improved!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$535
Roxanne T.
11/2015
2.0
lawn service, lawn treatment
 + 0 more
unknown
Description of Work: they performed fertilization and reseeding. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |They performed fertilization, weed control, and reseeding. I used this comapny for two seasons but I am not renwing the contract. The weed control was mediocre , but when they killed most of my lawn this summer that was it. They applied weed control and I noticed a day later there were a few brown spots that used to be grass. When they came out the next month I showed them the spots and the person spraying told me that they had fired the guy who used to be my techncian for bad work. The new guy sprayed and the next day, almost all of my lawn was dead. I called the company and a represenative came out and said it was the type of grass I had. Since most of my neighbors have the same grass and their grass was not dead and brown I diusputed that claim. He agreed to reseed which they did. I still am looking for a new lawn company because the quality of lawn care was fluctuated so much. | | | | | | | | | | | | | | | | | | | | | |
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$350
Response from NaturaLawn of America - Baltimore West
Hello Mrs. [Member name], Thank you for taking the time to provide your feedback. We are always looking for the opportunity to improve ourselves. It is always our goal to provide you with the best possible service and have the best possible lawn care technician treating your lawn. The reason that your lawn showed a greater level of stress this summer than some of your neighbors is because your lawn has a high population of bluegrass. Most lawns in this area either have all tall fescue or a mixture of bluegrass and tall fescue. Both grasses look very similar, but bluegrass is much more stress prone than tall fescue. The bluegrass was not able to handle the summer conditions, and therefore showed a heavy amount of dormancy in the late summer this year. Because we use safer and more gentle products, our treatments do not cause browning during the summer and in fact aid in the lawn in resisting the impacts of summer heat and drought. When you called us about the browning, we immediately sent our customer service manager Ross to your lawn. He observed the bluegrass and recognized why your lawn was showing stress from the weather. At that time, regardless of our treatment's impacts on the lawn, Ross chose to schedule a repair if your lawn through aeration and seeding at no charge. It was our goal to make your lawn right, regardless of the reason it was showing so much summer stress. The grass we planted this fall is still very immature and will continue to mature as we move through next spring. By next June, the tall fescue we planted will be much more mature and your lawn will be in much better shape. Since we introduced a higher quality, more stress tolerant grass to your lawn, your lawn is much more likely to make it through the summer. It was our goal to make things right and we did everything in our power to do so. All we ask now is that you give us until next June to see the results of the fall seeding we provided at no charge. If you switch services next spring, the progress you see will be a result of the work we completed this fall. We will be giving you a call to discuss your lawn and see if there is anything else we can do to continue working with you into next year. We have put forth a lot of effort to give you the best service possible and I am sorry that we have not conveyed this effort very well to you. Have a great day. Bill Wilson NaturaLawn of America
Gregg D.
11/2015
4.0
lawn treatment
 + -1 more
unknown
Description of Work: I have an annual contract for care of my lawn. I am contacted prior to any service being perform and they have always informed me of the service that will be or is performed. My only real complaint is the continue to call me to market other products/services which I do not use.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom S.
11/2015
5.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl B.
10/2015
5.0
lawn treatment
 + -1 more
unknown
Description of Work: Grass
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
$51
sherif O.
10/2015
3.0
pest control, lawn treatment
 + 0 more
unknown
Description of Work: mosquito control. Did not work at all.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$300
Response from NaturaLawn of America - Baltimore West
Hello [Member Name Removed] Thank you for taking the time to provide your feedback. I apologize that the results you received from the mosquito program did not meet your expectations. It is our goal when the program begins to set the expectation that every property responds differently to a mosquito program. Each property is unique and due to the nature of flying insects, response can vary. We do not require a contract, as we always want our customers to only stay with our program if you are happy with the results. I also see that you did not take advantage of our free service calls. We would be happy to come back out between treatments if needed and spray again. We will give you a call this week to see if we can put together a program that will better suit your needs next year. Thank you and have a great day.
Ron G.
10/2015
4.0
lawn treatment
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$259
Nancy P.
10/2015
5.0
pest control, lawn treatment
 + 0 more
unknown
Description of Work: Treated property for mosquitos...as contracted.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Pest Control,
Tree Service
FAQ
NaturaLawn of America - Baltimore West is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
NaturaLawn of America - Baltimore West accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, NaturaLawn of America - Baltimore West offers free project estimates.
Yes, NaturaLawn of America - Baltimore West offers eco-friendly accreditations.
No, NaturaLawn of America - Baltimore West does not offer a senior discount.
No, NaturaLawn of America - Baltimore West does not offer emergency services.
Yes, NaturaLawn of America - Baltimore West offers warranties.
NaturaLawn of America - Baltimore West offers the following services: Lawn Care, Organic Based Lawn Fertilization, Weed Control, Crabgrass Control Aeration & Seeding, Core Aeration, Tree & Shrub Maintenance, Flea & Tick Control, Mosquito Control, Deer Repellent, Mole Control & Grub Control.