I am unable to rate their quality of work, as we did not have anything done. My husband had called the company to get a quote to come out and rekey a vehicle. He did not set up an appointment. The gentleman showed up and insisted that he was here for a scheduled appointment. I called my husband and had him on the phone explaining to the man that he never scheduled for him to come out, he was only getting prices and that company had a higher price so he decided not to call them back and schedule. The man insisted and began to get threatening with me. I had to close the door on him as he was screaming at me. I told him he needed to leave or I was calling police. Beware, this man was not pleasant to deal with and the company gets your address even if you are just asking for a price (so they can quote according to how far away you are). He was nasty.
Description of Work: my husband called to get a price to re-key a vehicle. He was only gathering quotes and did not set an appointment
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
Response from Colonial Lock Service
This never happened . We don’t have any information on the job at all . She must of got us confused with someone else !
Patricia M.
04/2017
5.0
locksmith
+ -1 more
Would recommend them to anyone that wants quality service
Description of Work: Our keyless door with a combination code would not open. We were able to get him to come out and replace the lock prior to the start of business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
John C.
07/2016
5.0
locksmith
+ -1 more
unknown
Description of Work: Changed locks. 3 doors...bolt and door knob on one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JANET D.
05/2016
5.0
locksmith
+ -1 more
Technician arrived on time and was very courteous and knowledgeable. He had to totally replace a broken lock and he rekeyed the other locks. He patiently took time to show me how one of the more complicated locks worked. Additionally, he helped to recode the automatic garage door opener and associated remotes. I was very impressed with the technician's ability, especially since he told me that he had only been working for the company a few months! You never would have known it! Highly recommend this company!
Description of Work: Fixed a broken lock, changed three locks and provided extra keys for the locks, and helped to recode automatic garage door opener and garage door remotes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
emily G.
06/2015
5.0
locksmith
+ -1 more
unknown
Description of Work: Changed all our locks after the purchase of our new home. Extremely fast service and very careful with our historic doors and locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Colonial Lock Service
Thank you for the wonderful review . It was a pleasure to do work for you !
Phil S.
06/2014
5.0
locksmith
+ -1 more
Called Colonial and said they could change locks the same day. It really took the stress out of moving into a new home.
Description of Work: Excellent same day service. Friendly provider! Would use Colonial again. Thanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Charles H.
01/2014
5.0
locksmith
+ -1 more
.
Description of Work: they made new keys and had to work on the basement door lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Alfredo P.
10/2013
5.0
locksmith
+ -1 more
I contacted Colonial on 10/10/13 and the next morning Steve called and came right away in the heavy downpours. Steve provided Superior service and identified our needs immediately to secure our front door especially with having two small kids. Steve is great example of professional and courtesy service and represents Colonial Locksmith very well. Colonial Locksmith should be very proud having someone like Steve represent their company in the community. I would highly recommend anyone in the area that needs a locksmith that will do the job fast and right the first time with a backed guarantee, you can't go wrong. Many thanks Al Padilla
Description of Work: We just moved into a house in downtown Westminster that needed a double bolt lock for the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
Bart M.
05/2013
5.0
locksmith
+ -1 more
They did what I wanted done, they gave us some recommendations and I appreciate all the feedback they gave us.
Description of Work: We used Colonial Lock Service for locksmith to change some locks on the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy P.
05/2012
5.0
locksmith
+ -1 more
They were very reliable.
Description of Work: I accidentally locked my keys in my truck and they came out to help you get them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Locksmiths
FAQ
Colonial Lock Service is currently rated 4.9 overall out of 5.
Colonial Lock Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Colonial Lock Service offers free project estimates.
No, Colonial Lock Service does not offer eco-friendly accreditations.
No, Colonial Lock Service does not offer a senior discount.
No, Colonial Lock Service does not offer emergency services.
Yes, Colonial Lock Service offers warranties.
Colonial Lock Service offers the following services: locksmith services, carrolton, md