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SPA & POOL SVC INC

4.8(
5
)

Pool and Spa Service

About us

Spa and Pool Service is a family oriented company that has been in buisness for over 30 years. In that time we have worked the gamut of the pool and spa industry from building to service to maintenance. With our retail store opening in 1980 we remain deeply rooted in southern Maryland. Come visit our store and let our friendly staff test your pool or spa water. We strive to help you keep your water balanced with the finest products available. Let us solve your repair problems from our immense inventory of parts and supply network. No matter what type of pump, filter, cleaner, or sanitizer system you have, we have it all. We are your one stop shop!

Business highlights

45 years of trusted experience

Services we offer

Pool Openings and Closings, Service Calls, Plumbing Lines, Custom Covers, Custom Liners, Above Ground Pool Sales, Spas and Hot Tubs, Pool Accessories, Pool and Spa Chemicals, Parts, Bioguard Products, Baquacil Products

Services we don't offer

Swimming Pool Supply Store

Amenities

Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.85 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.6
responsiveness
4.3
punctuality
4.6
Write a review
Showing 1-5 of 5 reviews
Jennifer D.
04/2016
5.0
pool cleaners
  + -1 more
They were very professional when they came out to open or close my pool. They are very knowlegeable when asked questions.
Description of Work: Closing of pool and opening of pool
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$350
Janice B.
09/2013
5.0
pool cleaners
  + -1 more
They are always very helpful and we can always find what we need.
Description of Work: We buy our pool supplies from this company each year.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Matthew L.
02/2013
1.0
pool cleaners
  + -1 more
Dave Lants the owner of Spa and Pool Services a self-proclaimed expert pool inspector gave me a reasonable estimate (4.9k) to get my pool in working order. I gave him a deposit and was told it would be about three weeks before he could get started. He wanted an extra thousand to clean the debris out of the pool so we made a deal where as I would clean the pool. After it was clean, I asked him to come ensure it was clean enough for him to start work. When he came back out, he said the pool was in worse shape than he thought and it could cost in upwards of 40- to 50k. As an enlisted Soldier, I told him that was too much to spend and that I would fill in the pool. I asked for my deposit back since he had not started any of the contracted work. This is when the real issue started. He refused to give me my deposit of $2800. I spent a third of my deposit in attorney’s fees suing Dave Lants and his company Spa and Pool Services. After almost a year of back and forth with the attorneys, and two days off work to go to court he was finely ordered by the courts to repay all of the deposit but I was out the attorney’s fees. I would not recommend Dave Lants and or his company Spa and Pool Services to anyone for any reason unless there is not enough stress in your life.
Description of Work: Install of pool liner and motors
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,800
Response from SPA & POOL SVC INC
This post is in response to the February 18, 2013 post by [member name removed], as I think it is important for consumers to get both sides of the story. As a pool services contractor with over 30 years of experience, I have based my livelihood on my reputation for providing quality work at a competitive price. Unfortunately, a genuine dispute arose out of the above referenced job that resulted in litigation. To provide some hindsight, a few years ago I provided a price quote of $5,600.00 to the previous owner of the property for work on the inground swimming pool. [member name removed] purchased the property and asked us if we would honor the original price quote and I said I would. As soon as the contract was signed and a deposit of $2800.00 was received, we ordered the pool’s custom liner, as is customary due to the time it takes to receive the custom liner and the condensed nature of the pool season. However, after the pool was drained and the debris removed, serious structural damage was discovered in the pool’s foundation. Once the damage was discovered, [member name removed] asked that I provide him with a new estimate. I responded that I needed to work some figures before giving an accurate assessment of what I thought it would cost, but [member name removed] was persistent, so I told him that I was really not sure, but under the worst case scenario the costs could be up to $40,000.00 or $50,000.00 if the entire structure had to be demolished and replaced with an entirely new pool. About a week later, after having a chance to accurately assess the project and price the materials, I sent [member name removed] a new price quote of $9,500.00. I never received a response to the offer, or had any additional communication with[member name removed] other than through his attorneys. I later learned that [member name removed] filled in the pool shortly after the structural damage was discovered. To make matters worse, settlement negotiations with [member name removed] attorneys were almost impossible, as I was never able to speak with the same person with regards to this matter. On eight occasions, all of which are documented, I reached out to [member name removed] counsel in an attempt to get the matter resolved in good faith. I never received the same courtesy from the other side. To summarize, I never quoted [member name removed] a price of $4,900.00 on the original job, nor did I quote him a price of $50,000.00 to repair the damaged foundation. Rather, I agreed to honor the $5,600.00 price quote which was originally given to a person two parties removed, and then provided a written offer of $9,500.00 after structural issues were discovered. Instead of responding to my offer, [member name removed] filled in his pool, and I was stuck with an unusable custom pool liner. The $2,800.00 deposit, which was used to purchase the custom pool liner, is still in my company’s possession. Further, just like [member name removed], I incurred additional costs, attorney’s fees and time off of work. Being also a military veteran, I wish [member name removed] the best of luck in the future, but I truly do not understand why, after this matter is over, he felt the need to trash my company on Angie’s List. In my heart, I do not believe his Angie’s List review is indicative of the service one can expect from Spa & Pool Service, Inc. I have always tried to do right by my customers, and that policy has served this company well for over thirty years.
Shirley C.
12/2012
5.0
pool cleaners
  + -1 more
Please see above. It tells the entire story.
Description of Work: The workmen dug down 14 ft. under my pool to lay in drain tiles which connected to a sump pump to pump ground water out from under the pool which damaged the pool liner and was leaking into my basement. It was a huge project, taking 4 men and about 4 days to complete the job. The men were professional, knew what they were doing, and despite the high temperatures, completed it on time. A new liner was put in place and I'm enjoying the pool. A week later, the filter and the motor broke and had to be replaced. The workmen came out again and replaced both equipments in a day. The entire job -- digging down to about 14 ft., putting in drain tiles, cementing it in place, installing a new liner, installing a sump pump and timer and the PVC pipe out to the street, installing new motor and filter, cost appx. $7,000, and was worth it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Shirley C.
03/2012
5.0
pool cleaners
  + -1 more
It's hard to give you a story about a service I've received for several years. I'm just rating the company as an "A" for others who may be looking for a pool repair/maintenance company.
Description of Work: I have used Spa and Pool for several years. They sell pool and spa chemicals and perform repairs. They have opened and closed my pool for years, replaced the filter, replaced filter sand, installed 2-3 vinyl liners, repaired a cracked skimmer box, siphoned water from behind the liner and did troubleshooting on various problems. The owner, Dave, his wife, daughter and family are very nice people to deal with and try to give you the best deal for your money. He has bent over backwards to help me and I appreciate his service. Service technicians in this business come and go, and last year's technicians were adequate, but not very friendly. Even though the price for a closing/opening has increased, but I wouldn't switch to another company.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$320

    Contact information

    2235 Old Washington Rd, Waldorf, MD 20601

    spanpoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pool and Spa Service

    FAQ

    SPA & POOL SVC INC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    SPA & POOL SVC INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, SPA & POOL SVC INC does not offer free project estimates.
    No, SPA & POOL SVC INC does not offer eco-friendly accreditations.
    No, SPA & POOL SVC INC does not offer a senior discount.
    No, SPA & POOL SVC INC does not offer emergency services.
    No, SPA & POOL SVC INC does not offer warranties.
    SPA & POOL SVC INC offers the following services: Pool Openings and Closings, Service Calls, Plumbing Lines, Custom Covers, Custom Liners, Above Ground Pool Sales, Spas and Hot Tubs, Pool Accessories, Pool and Spa Chemicals, Parts, Bioguard Products, Baquacil Products
    Swimming Pool Supply Store

    Contact information

    2235 Old Washington Rd, Waldorf, MD 20601

    spanpoolservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM