Onestop Kitchen Bath Waldorf

If I could have given Onestop Kitchen and Bath located in Waldorf, MD ZERO stars I would have. Better yet, if I could have taken away stars from this company I would have. I chose this company based on their rating of 4.9 and honestly, I have absolutely no idea how they have such a high rating because I know they don’t deserve it. I have heard so many horror stories and am (still living) in the nightmare that is Onestop Kitchen and Bath of Waldorf, MD. When you pay almost $40k for a kitchen remodel and your so called designer tells you NOT to change the layout of your kitchen, well that should have been my first and only red flag for this company but hey, I figured she had it handled. Boy was I wrong. Then the company sends out contractors who apparently don’t care about your property and don’t put down cover on the floors so now my floors look worse than they did. Yes, I’m getting new flooring but that should not matter. The company and the contractors should be professional and put something on floors regardless of whether the customer is getting new flooring. Thankfully I am going with a flooring company and NOT Onestop Kitchen and Bath of Waldorf, MD. If they cannot install a kitchen in a timely manner then I absolutely know they are unable to do flooring. My contract said 4 weeks…well it’s been 8 weeks and several punch lists later and things are still JACKED and this company thinks they deserve to be paid in full. Really? Well I deserve a kitchen that does not have a bunch of dents in the cabinet doors, jacked up drawers that are not aligned properly, a trashcan drawer that doesn’t close properly, and the list goes on. Now the company is saying they will send out another contractor, not the original one, who BTW placed an outlet that was supposed to be by the stove BEHIND the refrigerator (and I guess the contractors thought I wouldn’t notice???) and when I lost my mind on the project manager, who BTW understood why I was upset about the outlet and was just as confused as I was about that entire debacle, so at least the project manager is not an idiot… but the office manager or whatever he calls himself, refuses to take ownership of what these contractors are doing in peoples homes. HELLO…. Did Onestop Kitchen and Bath hire them? Meaning the office manager/store manager/whatever you call yourself? Did you not hire these people? Yes, therefore Onestop Kitchen and Bath out of Waldorf, MD is responsible for what the contractors do and do not do in peoples homes. You expect to get paid. Well we expect to get an amazing service and exceptional experience for what we are paying you. Instead, we getting the short end of the stick and you think we are being unfair. Not unfair. Just tired of being treated like an ATM!

Everything went fine. We had a few delays but then they did a good job.

My experience was great. They were timely. They have great and quality products.

Everything was perfect. I'm definitely gonna use them in the future. I'm actually thinking about redoing my bathroom with them anytime soon.

It was quite well. I was very happy and they did a very good job, Everything was timely as planned. They are always on schedule.. It turned out very nice.