They did an excellent job and explained everything to me. He went over everything and cleaned up along the way. He was timely, professional, pleasant, and informative. I would highly recommend them and I would definitely use them again.
Description of Work: They put in security doors to my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan M.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job. I have no complaints. My wife and I are pleased with what was done.
Description of Work: Purchased heating and air conditioning units, removed old units and installed units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Eyob K.
08/2017
5.0
appliance sales
+ -1 more
The only problem I had is that Home Depot would not install it. They referred us to someone else and we had an issue with that.
Description of Work: Replaced microwave oven combination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
$2,400
Lori A.
08/2017
5.0
doors
+ -1 more
It looks beautiful!
Description of Work: They installed a new door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALONZO F.
06/2016
3.0
home improvement stores
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$60
KENNETH W S.
01/2016
5.0
flooring contractor, home improvement stores
+ 0 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
cindy F.
04/2015
1.0
home improvement stores
+ -1 more
Home Depot will ban customers and put customer Private information on a nationwide banned shopper database that will block further returns of current or future purchased products. So shop at Lowes or shop directly from the vendor providing Home Depot with the product. At least Lowes tracks both purchases and returns so they don't banish good customers.
Description of Work: This entry applies to ALL Home Depot stores and Corporate, and not the fault of your local Home Depot Staff/Store/Management. In summary, if you make a large return or numerous returns then regardless of your net purchases or future orders the store is aware you are ready to make, you are banned by Home Depot Corporate from making returns for 90 days, anything you bought is never allowed to be returned. You are basically in a nation wide wanted poster database. Read the www.ripoffreport.com/r/The-Home-Depot/Las-Vegas-Nevada-991518 link, this is happening nation wide and happened to me in Frederick Maryland and many others nation wide. Home Depot takes your drivers license information during a return using a receipt, if your return is over some amount then you are banned from making any returns for 90 days nation wide, and your private information is plastered in a national wide database as though you are a criminal or do not fly list. Home Depot staff and management is just as frustrated as I am, they are aware how much I buy, that I was just in the starting phases of renovating two homes. To compound the problem, I had management's permission the night before to purchase several different backsplashes with full consent that 99% of them would be returned the next day. The store says it is done all the time, what they didn't know is Home Depot uses The Retail Equation to analyze returns and will reject customers that are statistically unworthy. Basically the TRE system tracks returns but NOT purchases. So basically Home Depot is forcing persons spending 150K in renovations to go to Lowes because in the beginning of the project they made a large return. To protect yourself from being a wanted person in a nation wide database, do NOT shop at Home Depot or ANY vendor that uses The Retail Equation system - you have NO control of this happening to you. So again, honest and moral people get caught doing nothing wrong. So now I have to travel 30 miles to the vendor's manufacture site to get 7000.00 dollars worth of tile because I returned several hundred worth of tile - well worth skipping HD.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$1,100
Michelle W.
06/2014
5.0
replacement windows, home improvement stores
+ 0 more
They were actually able to give us the window we wanted unlike another company. It was considered a cottage window. They were able to match the original sides. My faith in their window department was restored. They did an excellent job. The guy that came to do the estimate walked us through the steps on what to expect. The installers were meticulous and very careful because it is an older house. They were great. The guy that did the estimate really listened to what we wanted and he provided it. He was attentive and knowledgeable about his product. I was very happy. It is a 1943 cottage. The windows have been very good and I will go back to them for my other windows. They showed up on time. All their people were on time and very professional.
Description of Work: I used Home Depot to do a bay window. It was 3 pieces so it wasn't a traditional bay window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Chris W.
06/2014
4.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
They did a good job. They were timely and the work was done professionally. It is competitively priced and they warranty the work so if there's any issues with it, they'll come back out and fix it.
Description of Work: I used Home Depot to do the tiling in the bathroom and laid laminate wood upstairs.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john S.
06/2013
3.0
home improvement stores
+ -1 more
It's in disarray at the store. One of the worst stores I've ever been in. According to the temporary manager there, they have had problems there over the last couple of years. They haven't been able to find the manager and I gather they have several problems.
Description of Work: I bought supplies from Home Depot.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$100
Patricia L.
10/2011
5.0
flooring contractor
+ -1 more
This patterned carpet aligned beautifully, between rooms, closets and hallways. I am very happy with my carpet choice and very happy with Home Depot. I paid Home Depot to move my furniture - 6 pieces per room. Beds were put back together, and the furniture was placed where it was prior to the install. I had to remove all clothes, books and stuff prior to installers showing up, I temporarily stowed alot of my closet items in my bathtub of the nearest shower.The only "issue" I had was the gentleman who drew up my floor plans, incorrectly indicated that I had an elevator in my house, this had to be corrected by the floorplan/estimators and then a new plan emailed to me.
Description of Work: I had the Martha Stewart carpet (Lindenwald I) installed in 3 bedrooms, 3 closets and a connecting hallway. 2 installers showed up and it took them almost the entire day to install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
HERVA W.
11/2008
5.0
replacement windows
+ -1 more
The workers were supposed to arrive somewhere between 8 a.m and 10 a.m. Since I hadn't seen them, I called and asked if they were going to show up or not. I was told that they hadn't finished a job they started the day before and had to finish it first. They rescheduled the window replacement for the following week for the same time. On that following week, they didn't show up until 2 p.m., but did start to work immediately. They stayed until the job was finished -- 8 p.m. The next morning I looked around outside and found a few nails and screws they left on the ground, but overall, they did a good job of cleaning up after they finished. I examined the window and found that one of the side windows had either a scratch or small crack in it on one of the panes of glass. I called the office and they sent the job manager out to check it. He reordered a new window and it arrived within two weeks. The workers were very polite and did a very nice job. When I have more windows replaced, I will more than likely have them do the job.
Description of Work: We had a bay window that needed to be replaced because air got between the two panes of glass.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$3,000
ROBERT H.
03/2008
3.0
doors
+ -1 more
Make sure you let them know exactly what you want, including the quality of installation and respect for your house. They will come through. I always let installers know that I'm going to keep calling them if I don't get what I want.
Description of Work: They installed four interior doors for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$1,200
09/2005
3.0
doors
+ -1 more
I THOUGHT THEY DID A GOOD JOB WITH THE DOOR, BUT WHEN I HAD ANOTHER COMPANY TO COME DO ANOTHER JOB THEY TOLD ME THAT OUR DOOR WAS NOT PUT IN RIGHT. I HAD TO CALL HOME DEPOT TO COME BACK TO FIX THE PROBLEM.
Description of Work: FRONT DOOR REPLACED.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$800
09/2005
5.0
replacement windows
+ -1 more
I WOULD SAY EXCELLENT COMPANY. I AM VERY HARD ON COMPANIES, BUT THIS COMPANY PASSED THE TEST. I LIKE THE WORK DONE MY WAY, OR THE HIGH WAY. THE WORK WAS DONE UP TO MY STANDARDS AND THE OUTCOME LOOKED WONDERFUL.
Description of Work: INSTALLED BACK WINDOWS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
09/2005
5.0
doors
+ -1 more
THEY DID AN EXCELLENT JOB. NOT ONLY DID HOME DEPOT INSTALL THE DOORS, BUT WE ALSO MADE THE PURCHASE THROUGH THEM. THE WORKERS WERE GREAT. THEY DID A GOOD JOB. WE WILL BE USING HOME DEPOT AGAIN SOON.
Description of Work: INSTALLED NEW GLASS DOORS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
09/2005
4.0
doors
+ -1 more
I FELT THIS COMPANY WAS EXCELLENT. ANYTHING THAT YOU BUY IS GUARANTEED, AND IF SOMETHING GOES WRONG, THEY WILL COME OUT AND FIX IT INSTANTLY. HOME DEPOT IS JUST GREAT, AND I LOVE THEM.
Description of Work: INSTALLED A STORM DOOR.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
09/2005
4.0
doors
+ -1 more
I HIGHLY RECOMMEND THIS COMPANY IN THE FUTURE. I WAS VERY SATISFIED WITH THE PRICE. THE QUALITY OF THE WORK WAS VERY PROFESSIONAL. EMPLOYEE WAS VERY NEAT AND CLEAN.
Description of Work: INSTALL STORM DOOR AND INSIDE DOOR WITH FROSTED GLASS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
09/2005
5.0
replacement windows, doors
+ 0 more
I WAS VERY SATISFIED WITH THE WORK THAT WAS DONE ON MY WINDOWS AND DOORS. I WOULD RECOMMEND THIS COMPANY IN THE FUTURE. THEY WERE VERY PROFESSIONAL
Description of Work: I HAD WINDOWS AND DOORS DONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
09/2005
5.0
doors
+ -1 more
EXCELLENT JOB DONE ON THE DOOR. I WAS VERY IMPRESSED. THE DOORS WERE SO SECURE AND TIGHT. THE AIR SEEPING THROUGH THE DOOR BEFORE IS NO LONGER COMING THROUGH THE HOUSE.
Description of Work: TWO STORM DOORS INSTALLED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
EDWARD R & SUSAN L.
09/2005
4.0
doors
+ -1 more
I LIKE THE REPLACEMENT JOB DONE ON THE DOORS OF THE HOUSE. THE JOB CAME OUT FINE. THINGS WENT SMOOTHLY AND I AM PLEASED WITH THE OUTCOME OF THE DOOR REPLACEMENT.
Description of Work: REPLACEMENT OF DOORS.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
CELESTE G.
09/2005
2.0
doors
+ -1 more
I WOULD NOT HIRE THIS COMPANY FOR ANYTHING ELSE. THEY WERE SLOW AND FOR THE PRICE THEY CHARGE I COULD OF HAD ANOTHER COMPANY COME OUT AND DO ALL THE WORK AND SOME MORE.
Description of Work: FRONT, BACK AND SIDE DOORS REPLACED.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$700
08/2005
4.0
doors
+ -1 more
I WOULD REFER MY FRIENDS TO HOME DEPOT FOR DOORS. THE FACT THAT THEY STARTED THE JOB AND FINISHED THE JOB. I WAS VERY PLEASED WITH THE DEPENDABILITY AND SERVICE.
Description of Work: THEY REPLACED STORM DOOR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
08/2005
3.0
doors
+ -1 more
THEY SENT A REPRESENTATIVE OUT TO INSTALL THE DOOR. HE WAS PROFESSIONAL AND NICE. HE EXPLAINED WHAT HE WOULD BE DOING AND COMPLETED THE JOB IN ONE DAY.
Description of Work: INSTALLED THE FRONT DOOR.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
08/2005
3.0
doors
+ -1 more
THEY DID GOOD WORK, BUT TOOK WAY TOO LONG TO COMPLETE THE JOB. WE ORDERED THE DOOR IN JUNE AND THEY JUST INSTALLED IT IN AUGUST. THE CUSTOMER SERVICE WAS VERY POOR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Hardware & Home Improvement Stores,
Windows,
Flooring Sales and Installation,
Appliance Sales and Installation,
Heating and Air Conditioning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Garage Doors
FAQ
HOME DEPOT is currently rated 4.2 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: HOME DECOR, FLOORING, ELECTRONICS, APPLIANCES, GARAGE DOORS AND WINDOWS.