BRAY N' BRAY PAINTING

Although Bray & Bray had an A rating listed when we hired them, they had an F rating on their last job. Unfortunately, the latest rating was more accurate. They didn't show up on the first day due to car problems. They didn't match the paint correctly, so they had to paint entire walls instead of the touchup they had contracted for. Their contract did not include trim, doors or baseboards, so they said. They worked in every room, without finishing any rooms. They painted over nailpops and picture hook holes without spackling or sanding, so the holes remained. They removed a wallpaper border, but not the glue and painted over that leaving black marks. They 2 men only worked 2 hours a day and took at least 2 20 minute smoke breaks while they were here. They didn't cover the furniture and got paint on floors, pillows and pieces of furniture. They were only going to paint one of the two closets in the bedroom. As a result, we fired them and hired another painting company who are great.

Terry and partner were on time for the job on the 1st day. They began the work and only worked 1/2 day though. I was not happy with the work when completed because, 1) It took them almost 3 weeks to complete the job, 2) Took many smoke breaks 3) Only worked for 3-4 hrs. a day, 4) Did not follow instructions for repair, needed to check the job constantly to make sure it was complete, 5) Walls were not smooth after repair, 6) Paint job was messy and unprofessional; no straight lines at ceiling, 7) Needed to be told to clean up paint dropped in shower and tub.

THE WORK WAS COMPLETED ON THE SCHEDULE WHICH TERRY BRAY GAVE US. THIS INCLUDED TAKING DOORS OFF, PAINTING AND PUTTING THEM BACK ON. ALL AREAS WERE CLEANED OF ANY PAINT RESIDUE. THE OVERALL APPEARANCE OF THE PROPERTY WAS GREAT.