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The Sharper Cut Inc

Landscaping, Pavers and Hardscaping, Patios,

About us

*Formerly The Sharper Cut Landscapes || At LiveWell Outdoors, we believe your experience should be as extraordinary as the results. We deliver 20 plus years of expertise, providing a broad range of disciplines that include landscape architecture, landscape design, and construction. We offer single-source landscape design to help you through every stage of your outdoor project – from initial brainstorming to design and material selection, and of course, final build and installation.

Business highlights

26 years of trusted experience

Services we offer

Landscape design, gardens, patios, walkways, retaining walls, water features, fountains, pools, hot tubs, paver driveways, pergolas, decks, porches, firepits, fireplaces, outdoor kitchens, and pools.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
17%
3
1%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 89 reviews

Lynn G.
07/2019
5.0
landscaping, lawn service, irrigation systems, mulch, tree service, drain pipe, hardscaping, outdoor lighting, swimming pools
  + 7 more
Our home is now like a resort thanks to Bill and his crew. They installed the pool in the spring of 2018. We loved the company so much we signed up for the yearly plant and turf maintenance plan. They pay attention to detail and the keep up with the latest technology. I highly recommend this company.
Description of Work: We had a pool installed as well as all new landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250,000

Response from The Sharper Cut Inc
We're so glad that you're happy with how your projectt turned out! Resort-style living is one of the best ways to enjoy summer! Thanks so much for leaving a review. Much appreciated!

Kathleen S.
07/2019
5.0
hardscaping, patios
  + 0 more
This was the second project we have had completed by The Sharper Cut. This project, as well as the first job, exceeded our expectations. The work began on the start date as promised, the staff were all extremely professional and the quality of work was exceptional. We were extremely pleased with all aspects of the scope of work and will be reaching out again for further projects.
Description of Work: Sidewalk repair (prior company) and two retaining walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Sharper Cut Inc
Thanks for taking the time to leave a reveiw. We're so glad that we were able to help. Most importantly, we're thrilled that you're happy!

Aaron W.
05/2018
5.0
landscaping, hardscaping, patios
  + 1 more
We had a patio installed in our backyard. We met Bill from Sharper Cut at a home improvement show in Upper Marlboro. He was very professional from the beginning and scheduled a follow up meeting for us to come out and meet with him on that day. Before we had the meeting, he came out to the property to take pictures and see the layout. We had previously had a drawing which we sent him ahead of time. When we met with him, he had prepared several different options for a patio, including landscape. He listened intently to what we wanted and implemented it, including the seating wall, pillars and lights. He was very patient, showed the designs, modified them based on our questions and requests, and explained things very clearly. When there was a delay with a stone that we originally chose for the patio, he had us choose another stone to our liking, without making any adjustments to the price. The crew that did the work, showed up timely and were extremely professional. They would have been completed on time but got delayed because of rain storms that soaked the yard. However, as soon as it dried up they came out and finished the project. We are extremely pleased with the patio and all of our neighbors that come and see it, absolutely love it. I have recommended him to several of my neighbors and would encourage anyone looking for quality work to be done for them to consider Sharper Cut. They are awesome!!!!
Description of Work: Patio, with sitting wall, pillar, lights and landscape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Sharper Cut Inc
Thanks so much for the kind review! We hope you've been enjoying your patio!

Karen G.
04/2018
5.0
landscaping, lawn service, mulch, pavers, gravel, tree service
  + 3 more
Fabulous work! Staff and students at our school are amazed at the difference in our courtyard. We all feel uplifted with this delightful and well designed outdoor space for peace, growing plants, etc.
Description of Work: hardscaping, landscaping, installation of soil beds, replace grass with seed to promote better growth, installation of gravel stones, pruning shrubery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Sharper Cut Inc
That's music to our ears, [Member Name Removed]! Thank you for trusting us with this project. We are so happy that we could help enhance the space for staff and students to enjoy.

Curtis B.
12/2017
5.0
landscaping, mulch, drain pipe, fountains
  + 2 more
I've used Sharper Cut to develop the gardens in front of the house, terrace the front garden for a level field for the trees, bushes, plants and water fountain, and build out the back garden to include and expanded patio and fishpond with waterfall. Their work is superior...and helps give the house a more inviting exterior view to family and guests. I'd recommend them for any project great or small...and they can tailor the project for future growth based on your budget! The winter refresh and clean up went exceptionally well...as their work always provides!
Description of Work: Major garden clean up and replantings (front, side, back)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from The Sharper Cut Inc
We appreciate your kind comments about the scope of our work. We try hard to accommodate our clients every step of the way, and make every effort to provide exactly what they want. So much is taken into consideration when we work with our customers. Details are important to us as is customer service and workmanship. We look forward to working with you in the future as you expand your projects.

Dawne W.
12/2017
5.0
holiday decorators
  + -1 more
I was late in finding a company to do holiday lighting for us. Sharper Cut responded promptly to my request and we're able to get my lights up in time for a holiday party we were hosting. They did a fantastic job, the crew they sent were very professional, payed attention to details like where the electric wires and extension cords went, made sure they wouldn't be in a place where people could trip over the cords....it came out more beautiful than we expected! Will definitely use them again next year!
Description of Work: External LED holiday lighting for our single family home in Annapolis,MD

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,700

Response from The Sharper Cut Inc
Thanks, [Member Name Removed], and we are so thrilled you chose us to work with you. You were a delight every step of the way, and it was our pleasure helping to make the outdoor part of your home more festive and beautiful.

Dick M.
12/2017
5.0
outdoor lighting
  + -1 more
The design was well conceived. The installation was careful to not disturb grass lawn. The light fixtures seem to be excellent quality. The installation was overseen by a manager.
Description of Work: Design and install outdoor lighting to enhance trees and sculptures and to light paths.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from The Sharper Cut Inc
Thank you for your kind words about the work we did at your home. We are so glad you like every facet of the lighting.

Terrie N.
09/2017
5.0
drain pipe, hardscaping, patios
  + 1 more
Outstanding design and construction.
Description of Work: Large hardscape patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from The Sharper Cut Inc
We appreciate the kind words, and we are happy you are pleased with the end result. Thanks!

Michael H.
06/2017
5.0
landscaping, lighting, patios
  + 1 more
Fantastic, they did and excellent job. Started on time and finished on time.
Description of Work: Installed an new 20x20 patio with sitting wall and 20 foot walk way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from The Sharper Cut Inc
We appreciate the feedback, and am thrilled that you are happy with the work!

Lawrence G.
06/2017
4.0
hardscaping
  + -1 more
While we initially went in for their free consultation to have a pavilion with fire place and stone work, they pitched a landscape plan for our entire property. We loved their design plan and they worked with us very well. Bill is a great guy and pleasure to work with. While we had a few quotes from other contractors, we chose Sharper Cuts. Overall work performed was very good. We had some concerns with grouting not filling pavers completely, but they came back to take care of this issue. Still, areas were still not done. Some of the flagstone tops used were not high quality with rust prevalent. Perhaps their supplier was the issue. They replaced inferior slabs. Plantings were good, but not great with some plants dying and needed replacing. Mulching was scantily done and we ended up spending close to $800 purchasing bulk mulch and laying more down ourselves. THE MAJOR problem we had was the damage done to our lawn along the path they used to drive the heavy machinery (like a Bobcat). They reseeded the area, but the ground was so compacted it didn't take. They came back and loosened the soil and re-seeded again. Much better but we still have a wide and long area where the ground is lower than the surrounding area due to the compaction. Kind of got tired asking for more work to be done. So, overall they are a very good contractor that strived to make things right. The reason for a "B" grade is the fact that issues should be addressed the right way the first time and not in a manner that patches the issue resulting in the customer having to call them back again. Still, they did respond promptly and did not avoid the issues. That is a BIG plus with any contractor. Perhaps they are trying to grow to big too fast and simply did not put the effort in to resolve the issues correctly the first time. Still, I think they are honestly trying their best and this may be a learning curve. We are thankful for their willingness to try to resolve issues despite still having issues outstanding.
Description of Work: Pavilion, fire pit, pavers and landscaping work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75,000

Response from The Sharper Cut Inc
We truly appreciate the opportunity to work with you on this project and of course welcome our your feedback. With any outdoor construction, there is always a bit of repair work that needs to happen to the existing yard, and as most landscape companies out there, we price for efficiency to be as cost-effective as possible, which involves machinery and turf damage. We are continually looking at ways to improve our client experience, and one thing we learned from this project moving forward is to manage our client expectations up front by showing them photos of what to expect. Particularly with regard to the turf damage. Furthermore, we are, for the most part, factoring in sod for the repair as we have much more success with it taking off. We know we are not perfect, but aim to please all of our clients and do what is right by them.

BJ S.
01/2017
2.0
landscaping, hardscaping
  + 0 more
I used their online/email form to request a consult and no one ever responded.
Description of Work: Landscaping and hardscaping.
Rating CategoryRating out of 5

Response from The Sharper Cut Inc
We have double checked all of inquiries and emails received through our website, and find nothing from you. We respond to each inquiry immediately through either an email or a phone call or both. We will check with our web developer immediately to see if anything could have gone awry with the server.

Michelynn C.
11/2016
5.0
fencing, landscaping, lighting, pavers, gravel, drain pipe, foundation repair, hardscaping, outdoor lighting, patios
  + 7 more
Sharper Cut was one of the best contractors that we've had to do work over the past 30 years. They met every challenge and exceeded our expectations. They were very personable, flexible, accommodating, and provided exceptional quality products. They are a company with great people and solid values. Because of their popularity, scheduling may not be as quick as you would like, but the wait will be well worth it.
Description of Work: Renovated backyard from an ugly, unfinished, rock-covered plot of ground into a beautiful, valuable asset to our property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41,000

Response from The Sharper Cut Inc
Thank you so much for the kind words! We strive to make our client experiences something they will remember!

Marlene M.
10/2016
5.0
landscaping
  + -1 more
Arrived on time, very professional, very friendly start & finish on time as well. I would definitely recommend The Sharper Cut to family & friends.
Description of Work: Mulched entire yard. Put in drain system. Put in new shrubs in front yard (curb appeal).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from The Sharper Cut Inc
We appreciate the opportunity to work with you, and love the [Member Information Removed] your front yard turned out! Thanks!

Em A.
10/2016
5.0
hardscaping
  + -1 more
Everything was wonderful. They put in a patio, plants, and some walls for me. I had my whole yard dug up and replaced. This was my first time using them. They are very personable, and know what they are doing. They work within your budget, and very responsible. They are very easy to get a hold of.
Description of Work: They did some landscaping and hardscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Sharper Cut Inc
We are truly happy you have enjoyed your space! It was a pleasure designing the backyard, and seeing it come to fruition!

Robin W.
05/2016
5.0
landscaping, hardscaping, driveway gates, patios
  + 2 more
They were fantastic. The designs, install work and equipment is very high quality. Our interactions will all staff (designers, installers, managers, owners) were very professional, demonstrating a high caliber of expertise and customer focus. Our initial design was higher than our budget and they worked with us to reduce costs and phase the installation over multiple years to manage annual costs. The first phase of installation also stands on its own - so if we do not opt for further work, we still have a beautiful yard, and you'd never notice that there were other things planned. The Sharper Cut approach is design-build, which results in higher up-front costs, including ~$2500 for a full design that we now independently own. It also means we spent a good deal of time working with their staff to make sure they designed and installed what we wanted. Overall costs were higher than other company's quotes, but I believe without a doubt that Sharper Cut was straight forward with up-front material/labor costs vs long term maintenance expenses. Going with Sharper Cut was a bigger investment than other vendors, but it was also the 'best buy' over the long term.
Description of Work: The Sharper Cut landscaped the front and back yards including new plants for the front, and moving around existing plants and trees in the back. They also installed gates to enclose the back yard, installed a patio, and corrected drainage and grade issues in the back yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from The Sharper Cut Inc
Thank you - this review explains exactly how we approach all projects. Creating a master plan addresses all of the client's wants and needs for the property, not just now but for future projects as well. The design process helps clients save money and prevents them from undoing or redoing a part of a project to get to next phase. The costs ensure quality work. We tell potential clients that we are not the cheapest and we do not want to be the cheapest. To lower prices, we would have to lower the quality of our work and that is not something we are willing to do.

Chris H.
04/2016
5.0
concrete repair, decks, landscaping, pavers, gravel, tree service, sunrooms, hardscaping, patios
  + 6 more
Let's start out with Bill is a very patient guy. Once we got our amazing design from them, I had a series of medical issues which delayed us getting started by years. Once we were able to start, getting the HOA to approve the new arbor was a chore and a half. First we had to change the original design because the distance from the easement for it had changed. We had to redesign it to fit. Then it took forever for the building guy at the HOA to see the changes because he either lost the plans or was out of town/ country. This took months (about 5). Once we could get rolling Sharper Cut got the building permit and we were almost off. Right after miss utility came out to mark things, we got the snow storm. That added another 2 weeks. After that it went very smoothly. We were contacted by the foreman and verified everything. Sharper Cut took out the old arbor(which was about to fall down) and moved any of the bushes that needed to be moved because of the footers. At that point they moved the stones for the path to their new resting place. The actual builders of the arbor came out and installed the arbor. Sharper Cut did warn me that with the transplants, there was a good chance of those bushes dying but I wanted to move them anyway. The shrubs died, but at least they got a chance. There was never any clean up on our part required. They were here for about a half day each time and the ones putting in the arbor were here for approximately 3 hours. We still have the rest of the plan to do- like replacing the wood on the deck and and building the patio; not to mention all the plantings needed and the front yard redesign. We plan to use them for all of what we need to do. My husband and I were extremely happy with their work and recommend them to anyone.
Description of Work: Sharper Cut moved our stepping stones and rebuilt the arbor/pergola. They also designed the landscaping for the backyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from The Sharper Cut Inc
Thank you for the review. With all projects, we work with the client to make sure it is everything that they want and can do. We are ready when you want to do the next phase.

Jackie D.
04/2016
5.0
landscaping
  + -1 more
We wanted patio with a pizza oven. We interviewed with several contractors and felt Justin and his team wore very professional and knowledgable. Our space was oddly shaped and they created a design that was beautiful. They guided us in selecting the products. They kept us informed through the process. Our patio with the pizza oven looks awesome. I would highly recommend them, the team does high quality work.
Description of Work: backyard patio with pizza oven, small deck and fencing

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Response from The Sharper Cut Inc
Thank you for the review. It is important to us that the design and project suits the needs and wants of the client. We loved creating your plan and installing the outdoor project - pizza ovens are a fantastic addition o any outdoor living space. From idea through construction and after project completion, we keep communication open to keep client informed.

Shalini C.
03/2016
4.0
holiday decorators, lighting
  + 0 more
It turned out fine. Initially they had quoted us to do the sides as well. And then when they came out, they didn't do the sides and then they had to come back out. They didn't charge us extra for it, which was good. Christmas lighting was painless other than that initial hassle. They took a deposit in the beginning and then they took the rest of it after. The total was $2400. They kept delaying it. They had promised us an earlier date and then it didn't get done until later. And then when they did do it, they didn't do the side of the house initially. So we had some back and forth with them and then ultimately they gave us 10% off the second payment.
Description of Work: They did our Christmas lighting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,400

Response from The Sharper Cut Inc
Thank you for the review. We have made some adjustments to our holiday light program so as not to have this type of situation happen again, including a new sign up by date for new and existing clients and a set install period of time with weather factored in. We look forward to next year's holiday light installation.

Shalini C.
03/2016
5.0
decks, landscaping, outdoor lighting, irrigation systems
  + 2 more
It's a very elaborate process. You go down there for a free hour/hour and a half consultation with their design team. They go over everything that you want. Then, based on what you want, they give you an estimate for how much the actual design will be, not the actual cost of the deck, but the cost of the design plan. The cost of the design plan is $3000. That's kind of the first step into the whole process. For $3000, they give you two plans by two different designers and you can choose some things from one and choose other things from the other and then accordingly you can move forward with their designs. Also, included in that $3000, they will make an actual 3D model of the plan and they will go over all the fine details. We have not yet gone through that design process. We did very much like them. We did go through the one-hour consultation. That went really well. It's just that, right now, we're trying to do our basement first. So we haven't moved forward with them. They're still in the running. They may end up being out of our budget. But, otherwise, we saw their work. We didn't doubt the quality of their work and we didn't doubt the quality of their design. Their design price was high. They were very professional and very attentive. The owner could be a little bit more customer-centric. His dad is amazing. Honestly, he is a little young.
Description of Work: We had a consultation with them for our deck and outdoor landscaping, including lighting and irrigation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Sharper Cut Inc
Thank you for taking the time to review us. Our design process is very thorough so that we can create outdoor living spaces according to clients' needs and wants. These spaces are then designed by the clients' budgets as to size and material selections. We wish you luck with your basement project.We will be here when you are ready to move forward on the design process.

Dunbar F.
01/2016
4.0
decks, landscaping, patios
  + 1 more
Estimate was far over-priced.
Description of Work: Provide an estimate for deck, patio; etc.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from The Sharper Cut Inc
We did price in a larger area for a playground than was requested, due to the specifications provided by the playground manufacturer. Our prospect was hoping for smaller 2x4 boards to save cost, however, using our surveying equipment discovered a 3’ elevation drop, necessitating a more robust retaining wall system. In our experience, the area below the playground can collect quite a bit of water, so we also allotted for some extensive drainage work. Ultimately, the investment to do such work did come out on the high side, but to do it the right way without problems down the road was the best solution we could come up with.

Chanda M.
12/2015
5.0
landscaping
  + -1 more
From the beginning the service was excellent. We met with Michael Boeck, the Senior Designer, back in 2013 to see about our front walkway. We decided not to go through with it at the time and waited until 2015 to get back in contact with Sharper Cut. Michael remembered us and had all our information. We decided that we would do the side walkway too, and maybe add some plants. After some back and forth we decided to nix the plants (it was all a little pricey) and just do the walkways. We finalized a price and work began about 2 months later before the Thanksgiving holiday. The work took about 3 to 4 days to complete and the workers were very respectful and quiet. They never ever asked to use our restroom or kitchen, which was appreciated. We did not want any of the mess from outside being tracked into our home. We did hit one snag regarding the side walkway and a tree that was a little in the way. Andrew Frizzell, the PM, helped us redesign the path the side walkway would take and it actually looks a lot better winding than if it had gone straight. I would also like to acknowledge one of the Foreman, I believe his name was Cruz, for being wonderful with our 4-year old son, who was extremely inquisitive about the work. The Foreman took time and patience answering my sons questions. Needless to say this was a great experience and we look forward to working with Sharper Cut in the future, as long as we have funds available to do so :)
Description of Work: Front walkway and side walkway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from The Sharper Cut Inc
We have enjoyed working with you throughout the project. We love hearing how our crews are performing as well. The foreman appreciated your kind words and we have thanked him for that extra step. This above and beyond attitude is what we look at with our employees. This employee has been with us for 11 years and I think we will keep him :)

Bernice B.
09/2015
5.0
landscaping, hardscaping, masonry
  + 1 more
We obtained Sharper Cut?s service eight years ago to update our landscape, build a walkway and retaining walls, and we were extremely pleased with the work performed. Sharper Cut is true to their word, they made sure that we were engaged from start to finish. Very professional staff and the quality of the work was outstanding and timely. We have been using Sharper Cut?s landscaping services (spring and fall) twice yearly since 2007. Highly recommend Sharper Cut?s for your landscaping and build need.
Description of Work: Update our landscape, build a walkway and retaining walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Sharper Cut Inc
Thank you for taking the time to review us. It has been a pleasure working with you for the past 8 years and we look forward to many more. These relationships with our clients is what has helped our company to become what it is today.

Andrew C.
08/2015
2.0
excavators, landscaping, patios
  + 1 more
Initial response time by the front office was quick. Then it was downhill from there. Sharper Cut tried to add a $750 consultation and design fee for a patio before seeing the property. They took forever to respond sometimes and seemed to resist sending someone to see the property. They had to be asked on multiple occasions to visit the property prior to providing an estimate. The sent someone who was not skilled or experienced at determining the specifications of the land. Just to get an estimate I had to provide specs from another vendor that took the time to visit the property.
Description of Work: Basically...nothing. The overall budget was for $17-20k but it must have been to low or not worth their time.

Rating CategoryRating out of 5
value
1.0
responsiveness
2.0

$17,000

Response from The Sharper Cut Inc
Originally, our prospect called and told us he had a plan done for his property and the he was looking for pricing. We received the plan via email and promptly responded with budget ranges. Upon receiving this, he said he would like to see some paver samples and discuss options. One of our sales persons was going to be in his neighborhood the following week, and we scheduled accordingly. The intent of the meeting was for the prospect to see some samples and review slight modifications to the plan so we could re-price accordingly. As it turns out, he wished to deviate from the provided plan and go into a whole new direction. Because of some fairly significant elevation changes that required more of a designer’s eye and know-how, our company owner decided to meet with the prospect since our team of designers was booked for a few months. A meeting was set up between our company owner and the prospect for one week after he initially contacted us. A few days after scheduling the appointment, the prospect sent an email asking to cancel the meeting. In the same email, he also mentioned that now he simply wanted a patio, and “in order to save time,” emailed us some questions pertaining to budgeting. His email also included square footages and measurements. On ground that is level, we could have easily done a quick quote; however, with the elevation changes, we knew some walls would need to be created, along with a step or two within the patio. In our experience, developing a proper design that shows our clients multiple concepts allows them to refine the design into a final plan that can be built in phases. This is the most effective way for clients to view their dream space and make changes to the design and budget without sacrificing money to complete the job. In a situation like this, we would spend several hours mapping out elevation, drawing a topography map, and additional hours developing concepts and refinements. Our design fees are simply a way to cover the cost of time required during the design process. That said, we followed up with the prospect, but did not hear back from him. In the interim, we began working on other clients projects. Ten days after reaching out to the prospect, we received an email from him explaining that he was going out of town. Of course, once we did hear back from him, an immediate effort was made to work on his quote. His email included a basic sketch and some measurements as well as a request for pricing. We replied with a few clarifying questions and then added it to our calendar to get back in touch with him with a quote and comparison pricing. A little over a week had passed until we were able to follow up with final pricing (due to our previously scheduled meetings). Unfortunately, by that time, the prospect selected another contractor. As a company, we strive to super-serve our clients and respond to them expeditiously. When any new prospect calls us, we do need to ensure we are the best fit for them prior to setting up a consultation. Since we receive a large amount of leads, we recognize we cannot meet with everyone, and we may not be the best fit for some clients. As such, we refer them out to a trusted associate when we can. In this particular instance, we felt we could really help our prospect realize his vision. In the end, it seemed like a series of circumstances may have prohibited us from doing so, but certainly we want him, and anyone else know, it was not for lack of trying.

Mark M.
08/2015
4.0
decks
  + -1 more
They did a good job. I would probably use someone else.
Description of Work: The Sharper Cut Incorporated

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from The Sharper Cut Inc
We had talked to you about your project, but never worked on it. You had asked us for a referral for lawn and yard maintenance, since we are landscape design and build and do not provide that service. This review is meant for another company.

Judith G.
08/2015
5.0
decks, landscaping, hardscaping, outdoor kitchens, patios
  + 3 more
We began working with their designer in the Fall of 2013. He was very patient with us as we distilled out how we wanted things to look and function. We paid for a design of a patio and deck, but only had the patio completed in 2014. We wanted to see how working with the company went before going on with the more expensive deck project. Needless to say, we were more than pleased and had the deck project completed in the winter and spring of 2015. Besides our happiness with the final patio and deck we really appreciated some unique features of this company. First, their patience in working with us in designing the projects. They were always willing to listen and incorporate the ideas that we had. Secondly, the communication with us during the construction phase - we always knew when to expect the workers and what they were planning to do that day. Thirdly, the quality of the construction itself. Everything is absolutely first class. It is truly amazing how precise their measurements were. Finally, their responsiveness to solving problems. When the water feature from the 2014 patio started leaking this summer, we made one call to Sharper Cut and within a week their workers were out here and fixed it. They also have been responsive in replacing some plantings that did not make it.
Description of Work: Designed and built a back patio with a water feature in 2014. Designed and built a deck with under deck seating area and outdoor kitchen in 2015. Landscape plantings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126,000

Response from The Sharper Cut Inc
It has been a pleasure working with you to create your dream backyard. We are glad that the design and installation is exactly what you wanted. We pride ourselves on helping clients design their yards and we make sure that they can do it. The extra attention to detail is what has kept us busy since 1998. We also believe in taking the extra time to do it right the first time. We look forward to a continued relationship and our invitation to the next BBQ!

Contact information

11602 Cheltenham Rd, Upper Marlboro, MD 20772

https://livewelloutdoors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MHIC #: 123736 | VA #2705134773 | DC #70106249
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Pavers and Hardscaping,
Patios,
Lawn and Yard Work,
Decks and Porches,
Landscaping - Lighting,
Outdoor Kitchens,
Stone and Gravel,
Drain Pipe Installation,
Tree Service,
Mulch and Topsoil,
Holiday Decorating

FAQ

The Sharper Cut Inc is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

The Sharper Cut Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Sharper Cut Inc does not offer free project estimates.
No, The Sharper Cut Inc does not offer eco-friendly accreditations.
No, The Sharper Cut Inc does not offer a senior discount.
No, The Sharper Cut Inc does not offer emergency services.
Yes, The Sharper Cut Inc offers warranties.
The Sharper Cut Inc offers the following services: Landscape design, gardens, patios, walkways, retaining walls, water features, fountains, pools, hot tubs, paver driveways, pergolas, decks, porches, firepits, fireplaces, outdoor kitchens, and pools.

Contact information

11602 Cheltenham Rd, Upper Marlboro, MD 20772

https://livewelloutdoors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM