McHale Landscape Design is a residential design build contractor. Our diverse staff of landscape architects, horticulturists, carpenters and masons provides clients with one true source for superior craftsmanship and design excellence. Award-winning services for over 25 years
McHale has done many jobs in our neighborhood so I knew they did quality work. When they asked if we had a budget we said not yet but that we wanted to keep the work within reason considering the overall value of the home (about $1.5 Mil). They charged me $1000 to do the design and estimate. The design work was fabulous, but no where near what we had requested. What they had designed was appropriate for a home three times the size our ours. When I saw the price I just laughed to myself. They quoted $522K for the work! Incredible! I had expected a price of not more than $100K for the work. I felt the design and estimate were an insult to my intelligence and completely missed what we were looking for. So unless you have unlimited $$$ and don't mind wasting them I would look elsewhere.
Description of Work: We are renovating our pool and backyard patio. We had McHale out to our home to provide us with an estimate and design.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,000
Response from McHale Landscape Design
[removed member name] post on Angies list regarding McHale Landscape Design is one sided, incomplete and inaccurate . As president of McHale Landscape Design, I take all client comments seriously. Our focus on customer service is paramount to the solid reputation we have maintained since 1981. Deciding that a contractors price is too high (with no basis and no mandated budget) , is not a reason to post a negative comment on Angies list. As we do with all of our clients who do not give us a budget, we create a plan that includes all the design elements the client has requested. We then provide a cost analysis and the client is then able to make decisions based on their budget and needs. The client has the option to do all of the project at once, phase the project according to their available funds or have us revise the plan to meet their budget. [removed member name] did none of these. It seems unfair that [removed member name] posted the comment that our prices are too high when he never gave us a budget. [removed member name] has also made an assumption that is not true for most of our clients. He was astonished, his word was “incredible” that our price was $522,000 for the work on a house that is valued at 1.5 mil. Many of our clients exceed 30% and even 40-50% of the value of their home in landscape design/build projects. It’s all about value and quality of outdoor living, not just price. If [removed member name] had given us a budget, we would have presented a plan within his budget with options of design ideas above his budget. McHale Landscape Design has been building gardens and “Clients for Life “ for over 30 years. We employ over 195 people. We have won over 250 local landscape awards and 50 national awards. We are recognized as a company that delivers a creative, quality product, and are considered an innovative leader in the design/build industry. The basics of business prohibits paying a little and getting a lot…. It can’t be done. Value is the basis for good decisions by any consumer. McHale Landscape Design is proud to deliver value in our design/build projects, whether it is a $5000 project or a $500,000 project. I invite [removed member name] to contact me or Phil Kelly, who met with the [removed member name]’s, to further discuss his concerns. Kevin McHale
Mary H.
05/2012
5.0
landscaping
+ -1 more
Their pricing was a little higher than average but they have an excellent product. They are timely, they do good work and they are overall good. I would use them again; they are coming back out.
Description of Work: I used McHale Landscape Design for landscaping.
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Service Categories
Landscaping,
Pavers and Hardscaping,
Masonry,
Pool Sales Construction and Installation,
Patios,
Sunrooms and Patio Enclosures,
Asphalt Driveways,
Fountains,
Landscaping - Lakefront,
Finished Carpentry and Woodworking,
Stone and Gravel,
General Remodeling
FAQ
McHale Landscape Design is currently rated 4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
McHale Landscape Design accepts the following forms of payment: Check,Financing Available