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Granite Grannies

Marble and Granite, Countertops and Backsplashes, Kitchen and Bath Remodeling,

About us

To work with Granite Grannies is to return to a time when quality was prized above quick fixes, when natural elements were custom crafted to last in your home for a lifetime, and when businesses truly believed that you, the customer, were the most important part of their business. Granite Grannies is a fabricator and installer of custom natural stone counter tops. We offer granite, marble, soapstone, quartz. We specialize in unique and off-the-beaten-path stones, whether exotic or standard priced. We also focus on custom design. We work with the customer to make sure the stone is not only designed with their lifestyle and tastes in mind, but also crafted to fit the unique space where it's installed. We are a small, family owned shop that focuses on one beautiful kitchen, bath, bar or fireplace at a time. We are known in our community for having an unprecedented selection of beautiful stones, and a team that is courteous, professional, dedicated and rather funny if we do say so ourselves.

Business highlights

20 years of trusted experience

Services we offer

Fabrication and installation of granite, leather and honed granite, marble, quartzite, soapstone, quartz, kitchens, bathroom vanities, bathtub surrounds, custom fireplace surrounds, basement bars, pool bars, outdoor kitchens, windowsills, stepping stones.

Services we don't offer

Tile, granite tile & cabinets.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
4%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.2
responsiveness
4.3
punctuality
4.2
Showing 51-69 of 69 reviews

Matthew W.
04/2015
5.0
marble & granite
  + -1 more
unknown
Description of Work: Bar top and custom table top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Kathy B.
02/2015
4.0
marble & granite
  + -1 more
9:00 am
Description of Work: I hired Granite Grannies to replace old counter tops in my kitchen. Compared to other places the price was good, and they did a good job laying out the shape of the counters on the granite. The problem came with scheduling to get the work done. Because I had to take a day off to get the work done I called the day before to make sure my appointment was still to start from 7 -9 am. I was told that was correct. On the day of the installation by 9:00am no one had come. After 9:00 they called to say my appointment was changed to 3:00 I was upset by the delay and I explained my work day was over by 3:00 and if they had told me sooner I wouldn't have had to take leave. I asked for compensation for my day off but was told no. A few hours later I received a phone call to say they wouldn't be to my house till after 5:00 pm. They showed up alittle after 5:00 and worked till after midnight. T he granite looks great but the scheduling was unprofessional and very madding. I should at least been reimbursed for the leave I took.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$4,300

James M.
07/2014
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: counter and island in kitchen with fancy edgeing. Great people to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Nina D.
07/2012
4.0
countertops, marble & granite
  + 0 more
Ultimately, they did a good job. The experience itself wasn't what I expected, but part of that was because of my indecisiveness in picking out the granite. However, they did good work and their workmanship was good.
Description of Work: They installed granite countertops in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Response from Granite Grannies
Thanks for your review. It was great working with you. You're indecisiveness is part of your charm. You were a pleasure to work with, and I have to say one of our all time favorite customers. -Lori & Company

Stanley B.
07/2012
5.0
marble & granite
  + -1 more
It was a good experience. The prices seemed to be the lowest I had seen. They work they did was good.
Description of Work: When we were finishing our basement we bought a piece of granite from them. We then had them install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Granite Grannies
Thanks for the great rating. It's nice to hear that you still like the work several years down the road. If any maintenance issues ever come up, don't hesitate to give us a call.

Mary H.
07/2012
3.0
countertops
  + -1 more
unknown
Description of Work: Installed granite to kitchen counters. I don't think I would use them again.
Rating CategoryRating out of 5

Response from Granite Grannies
Sorry to hear that your experience with us was only a C. If there is anything we can do to change that, please don't hesitate to call.

Paula D.
07/2012
5.0
marble & granite
  + -1 more
unknown
Description of Work: Lori was very helpful in finding the granite slab I desired for our new master bathroom. Granite Grannies will fabricate this stone when our new bathroom is complete.
Rating CategoryRating out of 5
Yes, I recommend this pro

David B.
07/2012
5.0
countertops, marble & granite
  + 0 more
It was perfect. They were A-1. They did everything we asked them to do and did it without any questions. They worked with me to get the best product for me. It was a perfect experience.
Description of Work: They re-did the granite countertops in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Granite Grannies
We aspire to perfection, so I really appreciate that you described us that way. Glad to hear you still love the tops several years down the road. Feel free to call us if you ever have any problems or questions about the stone, and we will take care of it right away.

George S.
07/2012
5.0
countertops, marble & granite
  + 0 more
I would give them the highest rating that could be given. The owner of the company is a fantastic lady and did a great job. Anyone that doesn't go through Granite Grannies is missing out! It was a great service and they have great products. Fantastic, fantastic, fantastic!
Description of Work: They installed granite countertops in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Granite Grannies
Three fantastics! Thanks! We really appreciate the great rating. It was a true pleasure working with you. -Lori

Robert B.
07/2012
2.0
countertops, marble & granite
  + 0 more
In the course of the project we added an island to the kitchen that needed granite. When we spoke and did the planning it was supposed to be one piece. However, when they installed it, it was too short. They then had to come to my home, take the granite off, take it to their place, cut it, bring it back to my home and put the piece on to center it. I was not happy about that. Also, the seeming of the granite on other parts of the kitchen counter was not well done either. Because of the centerpiece shortcut, we didn't want them to come back so I now just cover it with something. Lastly, they installed a kitchen sink in which the sealant was not done properly. I just recently found water underneath the sink. The only thing that I would hesitate to recommend them for was the installation. We felt the installation went badly. The product was great but the craftsmanship and workmanship was shotty. I would not recommend them.
Description of Work: We were having our kitchen renovated. The product they offered was excellent. We went to various other places and felt that Granite Grannies had a wide range of supply so we bought from them.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Granite Grannies
Thanks for taking the time to write about your experience with us. Everything you say is true and we admit, this job did not go like it should have, but the minor details that you list are simple fixes. If you call us, we would still love a chance to make all the details right. We don't think we deserve an A, but we'd like to try for a B. If there is ANYTHING we can do, please let us know.

CHARLES P.
07/2012
5.0
countertops, marble & granite
  + 0 more
They did a great job. I’ve recommended them to many people and continue to do so whenever I get chance. I will always drop Granite Grannies name and ask them to at least get an estimate from them and whoever else they are attempting to get a quote from.
Description of Work: We hired them to re-do or kitchen countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Granite Grannies
Thanks for the great rating. It's wonderful to hear that you are still happy with our work even years after the installation. It's customers like you that have helped us get to where we are.

Mildred S.
07/2012
4.0
countertops, marble & granite
  + 0 more
I was deeply impressed with their professionalism. I was also very pleased with them through the whole project. They gave me an excellent price and even supplied a stainless steel sink free of charge and let me pick it out. The edges of the granite have to be shaped for islands which is one of the extra costs in a project. However, they allowed me to pick out the shape I wanted and included it in the overall cost and did not charge me extra, which I thought was great.
Description of Work: They installed 10,000 worth of granite countertops in my kitchen. I picked out the granite. They did the work on site so I was able to see them cut my granite and the whole 9 yards.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Granite Grannies
Thanks for the rating. I'm pleased that you still love the stone several years down the road. If you ever need anything, don't hesitate to call. We'd love a chance to win an A rating from you.

Daryl T.
07/2012
5.0
countertops, marble & granite
  + 0 more
I love granite grannies! They did an excellent job. Their pricing was very fair and the material was excellent. My sister is using them soon and I would definitely use them again.
Description of Work: They installed kitchen countertops in my home. They also installed countertops that went into the eating/breakfast room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Granite Grannies
Thanks for the kind words! It was great working with you, and the end result turned out so well. If any issues ever come up, don't hesitate to call, and we'll be out right away.

BROWN F.
07/2012
5.0
countertops
  + -1 more
They were wonderful. They had a good personality and completed quality service. They are outstanding and everything was installed great. The price was also exceptional.
Description of Work: I have a huge kitchen and they installed coutertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Granite Grannies
Thanks so much for the great review. We love that you mentioned our personality. That's very kind. It's also wonderful to hear that you still love your countertops several years down the road. Feel free to call if you ever have any questions or problems with your countertops.

Jerry K.
04/2012
5.0
countertops, marble & granite
  + 0 more
We went to a couple of granite installers, including Granite Grannies in Upper Marlboro. Kimi and Lori, the owner, spent a great deal of time with us discussing the project and looking through various slabs of granite. Lori recommended we go to a few granite distributors to see the huge selection of granite in various patterns and colors. Granite Grannies came out to do measurements and Lori even came out to get a better feel for the project and made several recommendations. After settling on the pricing, we decided to go with Granite Grannies. I did the prep work by removing the old tile, disconnecting the sink and stove top and clearing out the lower cabinets. We had a mix-up on the scheduling, and the installers came out on April 18 to install the countertop, and then again on April 20 for the back splash. They did a fantastic job and it looks amazing. We are thrilled with how it turned out, and especially the small details that made a huge difference on the end result. We highly recommend Granite Grannies. Pictures are here...http://jerryklinken.zonerama.com/Photo/32467#1164974
Description of Work: Remove old counter tops, install granite counter tops and full back splash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,900

Response from Granite Grannies
Thanks for the wonderful rating. It was such a pleasure working with you guys. I really appreciate you including the link the pictures. I know I've said it before, but it really did turn out so well.

Linda H.
02/2012
5.0
countertops, marble & granite
  + 0 more
Initially I went to Granite Grannies to see if I could simply buy a marble threshold for my new shower. Granite Grannies had a selection of smaller samples that would have worked, but when I saw the selection of stone, and the selection of granite and marble samples, I was able to pick out a piece of Cambria, a Quartz product,for my thresholds and for trim inside the shower. The owner, Lori, mentioned that the good thing about Cambria was that it could be matched if we decided on a bath countertop, which at that moment I hadn't thought of. After seeing the Cambria in our bathroom , we decided on the same Cambria for the countertop, and I am so glad we did. The service was fantastic. We faxed the dimensions of our smaller pieces, and they fabricated them based on hand drawings. For the countertop, they sent Leo to measure, and to install. It's a great group of hardworking, nice people, and I was glad to do business with them. I will be go back for my kitchen countertops.
Description of Work: Fabricate and install Master Bath countertop, entry threshold, shower threshold, two niches in custom shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Granite Grannies
Thanks for the kind words! We'll pass along the compliments to the guys. That Cambria turned out really nice, and I can't wait to hear your ideas for the kitchen! -Lori

JOHN T.
12/2010
5.0
countertops, marble & granite
  + 0 more
I had no dislikes. Everything was exceptional.
Description of Work: I used Granite Grannies for countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

ALICE F.
05/2008
5.0
marble & granite
  + -1 more
She was extremely helpful, as she has decorator experience.
Description of Work: Granite countertops in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

GRACIELA A.
08/2006
1.0
countertops, marble & granite
  + 0 more
This granite stains even with water. She has an installer that puts in the granite you purchase. The installer said that the granite was inferior and she is saying that he did not stain proof it properly. she told my son that there was nothing I could do because her husband is a lawyer. Prices are deceptively low because the installation cost is not included.
Description of Work: I bought my granite from them and her installer installed my granite countertops.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,200

Response from Granite Grannies
Hi, At Granite Grannies we strive to address every concern. I don't remember this particular job because it was so long ago, but I do know that at that time we were only an importer and the actual installation was subbed to fabricators. Part of the reason we decided to become a fabricator as well was due to the adequate but not superb customer service these fabricators offered. We've also changed our pricing structure so that rather than itemizing out stone and installation we work up complete number initially. Thanks, Lori Hethmon, Owner.
    • 1
    • 2
    • 3(current)

Contact information

1001 Prince George's Blvd 200, Upper Marlboro, MD 20774

www.granitegrannies.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
11:00 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Marble and Granite,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Plumbing,
Fireplaces,
Basement Remodeling

FAQ

Granite Grannies is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 11:00 AM - 4:30 PM

Granite Grannies accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Granite Grannies offers free project estimates.
Yes, Granite Grannies offers eco-friendly accreditations.
No, Granite Grannies does not offer a senior discount.
No, Granite Grannies does not offer emergency services.
Yes, Granite Grannies offers warranties.
Granite Grannies offers the following services: Fabrication and installation of granite, leather and honed granite, marble, quartzite, soapstone, quartz, kitchens, bathroom vanities, bathtub surrounds, custom fireplace surrounds, basement bars, pool bars, outdoor kitchens, windowsills, stepping stones.
Tile, granite tile & cabinets.

Contact information

1001 Prince George's Blvd 200, Upper Marlboro, MD 20774

www.granitegrannies.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
11:00 AM - 4:30 PM