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Chem-Dry of Washington DC

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Chem-Dry is a Green carpet cleaning company. The largest in the world with over 4700 companies in 48 different countries. Chem-Dry has been awarded the platinum seal from the Carpet and Rug Institute. We are also on the FDA's G.R.A.S list and have been backed by The Home Depot. We use state-of-the-art equipment along with the power of carbonation so that there's no soap, shampoos or surfactants which leave your carpets Drier, Cleaner, and Healthier. We are a small company so you can be grateful in knowing you will have a returning Tech in your home building trust and friendship. Chem-dry Also cleans 1 billion SQFT of carpet world wide every year! We also Clean upholstery and area rugs. We accept checks and credit cards. We also have a 10% first time client Discount. My name is David Prinzel and I am the Proud owner of the new Chem-Dry of P.G County and Chem-Dry of Washington D.C. and I look forward to meeting you!:). Additional phone - (301) 599-2140. Additional email - cdcarpetmagic@direcway.com.

Business highlights

14 years of trusted experience

Services we offer

Chem-dry professionals are trained to deliver the finest in service and quality. Using chem-dry’s proprietary cleaning solutions and powerful equipment, you can rest assured that your cleaning will be delivered by trustworthy, friendly professionals. As ranked by entrepreneur magazine, the chem-dry system is the world’s #1 carpet cleaning franchise. You can trust our expert technicians & quality products.

Services we don't offer

Repair.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.540 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
5%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 40 reviews

Archie T.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jason and Lawrence were wonderful! Prompt, courteous, professional. And efficient! Total time on site was under 3 hours. The dry cleaning odor for the furniture was really minimal. The paid great attention to detail and we love the fact that the carpets would be dry in two hours! We were so pleased that we sent three area rugs back to David to be cleaned. We are happy customers and will definitely use them for all of our cleaning needs in the future. Archie and Lauria Turner
Description of Work: Dry clean sofa, two chairs, two chaise lounges. Clean two rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Florence H.
07/2014
5.0
carpet cleaners
  + -1 more
They were lovely to work with. Totally professional, careful and thorough. They could not clean my wall to wall WOOL carpets because those require steam cleaning. However, everything they did do they did was superb and I am a true perfectionist. I highly recommend this company and in particular Jason and Larry who were accomodating and terrific in every possible way. They deserve an A+ 5 star rating.
Description of Work: 3 rooms of carpet cleaning and one stairwell as well as my headboard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Keith A.
04/2014
1.0
carpet cleaners
  + -1 more
My gut told me to run when after I purchased the deal, three days later I had to call company to set up cleaning, as opposed to company calling me. Then on day of cleaning, after I leave work early to make sure I am home in time, he calls 30 mins before sked cleaning to say he was running 90 mins late. Unacceptable. But at least he called.
Description of Work: I purchased a "special deal" for carpet cleaning.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$130

Response from Chem-Dry of Washington DC
On rare occasions the company must work around a shortage of technicians, as happened in this case, due to an unfortunate illness. It is also true that carpet cleaning is specific to every household; the time needed to complete a job is not always predictable. But we believe it is important always to provide excellent service to our customers, even if this sometimes means having to arrive later than expected to the next appointment. If this happens, we call the next customer to alert him or her of our delayed arrival. We understand that you might not have been able to make any time adjustments on the day of our appointment with you, and we regret that we were unable to keep to the exact arrival time as originally agreed upon. As committed practitioners of the Chem-Dry brand, we believe strongly in the superior quality of our products and services as compared to our steam cleaning competitors, and we would have been happy to show you the benefits of Chem-Dry’s healthier cleaning process in your home.

Richard B.
03/2014
5.0
carpet cleaners
  + -1 more
They did seven or eight rooms plus stain guard in about 4 hours at the same price per room.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan O.
03/2014
1.0
carpet cleaners, floor cleaning
  + 0 more
I have had professional carpet cleaning done in the past by another reputable company who has since retired. I used ChemDry because the company is listed on Angie's List. This is my first experience using a recommended provider from Angies List. I am very disappointed to say the very least. The gentleman who arrived to clean my carpets was very professional and pleasant. Unfortunately, the machine and the process used is not the proper way to clean carpet. The carpet pile should be lifted as a result of the suction process. This did not occur. My carpet looks flat and dull. UPDATE: The owner did come by to have a look at the carpet and re-did the work. I appreciate this level of professionalism Chem Dry shows customers.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$167

Response from Chem-Dry of Washington DC
Because of their grade or the amount of wear, some carpets will not respond even to the best cleaning process available. In your case, the technician cleaned your carpets a second time and applied Protectant to help prevent additional wear. Chem-Dry is the industry leader in carpet cleaning, and we are confident in the superiority of our cleaning process. If, as in your case, the carpets have suffered long periods of heavy traffic patterns, resulting in fibers so badly crushed that even our products cannot restore them to their natural appearance, we recommend upgrading to a carpet with a higher fiber resiliency and getting on a regular maintenance program with your carpet cleaning service provider.

Paula B.
02/2014
5.0
carpet cleaners
  + -1 more
When my disabled brother moved into a condo near us, the living room carpet was very dirty. I purchased a coupon for Chem Dry on Angies List hoping they could help. When Jason arrived he assured us that he'd have no problem getting the carpet clean. He was punctual, explained the entire process and promptly got to work. His expertise, professionalism and customer service skills made this experience painless. We are very, very pleased. Thank you, Jason! We got a heck of a deal for $167!
Description of Work: Cleaned carpets in a large 2 bedroom condo unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Margaret C.
12/2013
5.0
carpet cleaners
  + -1 more
They cleaned my dining room, living room, master bedroom, stairs and threw in the hallway. I was very pleased with their work.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul S.
12/2013
5.0
carpet cleaners
  + -1 more
I typically use stanley steemer because they will come back out to re-do any issues my tenant may have but they changed their prices or did not have any sales at the time so they did not get my business. I was delighted to find out that Chem-Dry also offers the same warranty. I paid for the service and then they called my tenant to arrange a time so that she could aproove the work. She said they did an excellent job. I like what they do because the carpets only need about 2 hours to dry instead of competitors time of 2 days.
Description of Work: I used the big deal for carpet cleaning of my rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Diane O F.
12/2013
5.0
carpet cleaners
  + -1 more
Jason arrived promptly. He explained the process during our walk through of the rooms. He spot cleaned two stains.I was amazed that he was able to remove the stain left by a teak breakfast tray. He cleaned three rooms of carpet and a set of stairs. He suggested placing towels on the tile floors of the two baths and downstairs hallway because out feet would be wet from the carpet. Jason showed me the gunk which was removed from the carpet as he poured it down the toilet. The work was done promptly and professionally. I am very pleased with Chem Dry of PG County and the work done by Jason.
Description of Work: Jason had finished a previous job early and called to arrange for an early arrival at my home. He arrived in time to help me to move a double bed to my first floor. The area to be cleaned was then empty of furniture. He spot cleaned two stains and cleaned three rooms of carpet and a set of stairs. The work was done promptly and professionally. I am very pleased and I am sure that the new homeowner will be surprised and happy with the results too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Cherie C.
11/2013
5.0
carpet cleaners
  + -1 more
They arrived on time, technicians were professional. I plan t use them in the future.
Description of Work: The provider cleaned my carpet in three rooms and a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charles S.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This was our second visit by Chem Dry of Prince George's County. We have two cats. Cats get hairballs and often they are on the carpet when these events occur. Also, things get spilled now and then too. Our carpets look near new again. The carpets were dry overnight. Our recliners and sofa are about six years old and had never been cleaned (but they were protected when we bought them). These three pieces of furniture look like we just had them delivered. Also, having clean carpets diminishes the call for NEW CARPET. We definitely will use this provider again say in another six months or so (dependent on how well the clean lasts).
Description of Work: Provider cleaned three rooms of carpet and one hall. Also cleaned two recliners and one sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael J.
11/2013
5.0
carpet cleaners
  + -1 more
Did a great job and gave me some good advice about how to handle urine stains from my dogs. Didn't try to upsell me on a process that was not going to work anyway. I'll definitely call them for a future service.
Description of Work: Did the carpets in the master bedroom and bath and one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie S.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
UPDATE: I had my carpets cleaned again in January 2015. The service was performed by one of David's employees who did a great job and was very courteous and professional. David, the owner, came and did most of the work while training a new employee. Two of the bedrooms have fairly new carpeting, but when my old dog was dying he had a lot of accidents on the carpets and area rugs. David went over all the areas in each room with a black light and treated the pet stains with a product called PURT (pet urine removal treatment) before machine cleaning them. The newer carpets look BRAND NEW! I thought I was going to have to replace the filthy, nasty carpets in my boys' bedrooms but David cleaned them so well that they look really good - not brand new, but considering what he was working with, they look awesome. While he was here, David offered to throw in upholstery cleaning for a loveseat, chair and ottoman for $50 - a great deal. I was very happy with the entire service call and feel that I got my money's worth. David was prompt, professional and thorough with the job as well as explaining what he recommended before doing the treatment on the carpets. One of the large area rugs is in pretty decent shape but the other one is a total disaster. David convinced me to let him give it a try to save the pee-stained rug, as the rug itself was costly and very nice. He and his helper took both to the Chem-Dry facility in Upper Marlboro so they can do what's needed to remove stains and odors, and will deliver them back to me when the process is finished (3-4 weeks). I would highly recommend this service provider and will definitely use them again in the future.
Description of Work: Cleaned carpets in 4 bedrooms, stairs in home and took two 8x11 wool rugs with them for treatment & cleaning at their facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathy B.
10/2013
3.0
carpet cleaners, upholstery cleaning
  + 0 more
He was on time. It appears the sofa and the last room he did, had more water that needed to be extracted.
Description of Work: They cleaned 3 rooms for $129.00. He also did a sofa, steps, and another room over the garage for an additional $100.00.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$229

Kimberly F.
10/2013
5.0
carpet cleaners
  + -1 more
David from Chem-Dry called to let me know he was on his way and gave my an estimated time of arrival. He arrived on time, being very professional and polite. I showed him the areas that I wanted clean and he and his partner went right to work. The carpet areas looked good and smelled good when they finished the job. I plan to use them in the future to clean my upholstery.
Description of Work: Chem - Dry of Prince George's County cleaned the carpeting in 4 rooms, a hallway and a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Tikeya C.
10/2013
5.0
carpet cleaners
  + -1 more
David and Matt were punctual in arriving to our home to perform carpet cleaning services. They were professional and went room by room with us listening to our concerns, and used a special light to uncover hidden stains in the carpet from spilled white wine and some urine dribbles from our cat. They cleaned the carpets to perfection and gave us some really great deodorizer! They were thorough and we are highly satisfied with our carpets especially the highly trafficked stairs- and we plan to use them again as well as tell our friends!!
Description of Work: cleaned five areas of carpet and set of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Keith H.
09/2013
5.0
carpet cleaners
  + -1 more
Overall, was happy with the service - did a great job of cleaning carpets and stairs. Definitely felt more clean when they left and felt as though the work was very thorough. I think the price was fair, not great, but did appreciate that they didn't provide additional charge when one of my rooms was slightly over the room limits. Was a few bucks extra to get the fresh scent on top of de-odorizer, as mentioned in the fine print. Only hiccup was that they showed up on the wrong day - had re-scheduled and pushed app't back one day, but someone didn't get the message. Was no problem and they came back the following day.
Description of Work: Cleaned carpet and stair runner

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$129

Linda T.
09/2013
5.0
carpet cleaners
  + -1 more
Great. David called to tell me his arrival time. He had all the equipment and worked without stopping. He asked my opinion when he finished. Very polite and professional.
Description of Work: Cleaned my very dirty and spotted lightblue rug in the livingroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

March E.
09/2013
3.0
carpet cleaners
  + -1 more
Rug was pretty dirty because of pet stains, and we knew it would not clean completely, but their work was rather quick and sketchy, and the rug is not much cleaner st all.
Description of Work: 3 rooms

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$152

Gwendolyn G.
08/2013
1.0
carpet cleaners, oriental rug cleaning
  + 0 more
Did not do a good job rugs remained dirty.
Description of Work: Clean rugs 2 rooms and stairs

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$149

Response from Chem-Dry of Washington DC
I put a lot of energy into cleaning the carpets maybe 2 hours. At some point carpets may need to be replaced instead of putting pressure on the cleaner for a result unattainable. I would be happy to re clean it since we have a satisfaction guarantee. This F grade makes me very sad and will do whatever necessary to make people understand my passion for this business. This is the only F from 30 grades between my ChemDry of Washington DC & ChemDry of PG County. Wish the customer addressed me while in the home instead of responding with bad grades in other areas like price and professionalism. I will try harder and I can be better. Thank You ( David the owner/Cleaner)

Juanita H.
08/2013
5.0
carpet cleaners
  + -1 more
The carpet cleaners were professional and friendly. They came on time, got the job done in a short amount of time and were on their way. The carpet looks like new again. Great job!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Raychon H.
08/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chem-Dry was punctual for the carpet cleaning (3 rooms and a hallway). They even offered me a great deal for upholstery cleaning, charging me only $50 extra for both my couch and loveseat. My carpets and upholstery were immaculate after cleaning and all stains were removed. They worked quickly and were highly professional. And after a bit over 4 hours, my carpets were dry.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Randy W.
08/2013
5.0
carpet cleaners
  + -1 more
They arrived on time, were very professional and did an excellent job. We were very pleased to find them on Angie's List.
Description of Work: Cleaned carpet in three rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Francisca R.
08/2013
5.0
carpet cleaners
  + -1 more
After searching the list, I decided to call and set up an appointment. Got an appointment right away. On the service call date, they called to say they had run in to traffice and would be a little late, for an appointment between 9 and 9:30 a.m. When they arrived, they went over the entire carpet with a black light first, to see what stains were in the carpet, and what they were. Then they cleaned the carpet and the stairs. There were stains, especially on the stairs, and in the main area too. When they were finished we walked through it. Amazing! It looked brand new. I was so glad the stains came out, especially on the stairs. The owner pointed out 2 very small stains he was unable to get out, which did not matter, given the large number of stains that did! He then gave me some cleaning solution to use in future. A great experience. I was so impressed they took away 2 oriental rugs to clean. I will post about that experience later. I highly recommend them, and will definitely use them again!
Description of Work: Cleaned the carpet in the basement, and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sheryl H.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were on time with very strong scheduling up front and follow-through. Service was timely and professional. I am not sure the treatment is as effective as advertised. I have pet soiled are they treated but were not able to 'clear'.
Description of Work: Cleaned carpet and area rugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220
    • 1(current)
    • 2

Contact information

9117 Goldenrod Ln, Upper Marlboro, MD 20772

www.chemdryofwashingtondc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Chem-Dry of Washington DC is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Chem-Dry of Washington DC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chem-Dry of Washington DC does not offer free project estimates.
Yes, Chem-Dry of Washington DC offers eco-friendly accreditations.
No, Chem-Dry of Washington DC does not offer a senior discount.
No, Chem-Dry of Washington DC does not offer emergency services.
No, Chem-Dry of Washington DC does not offer warranties.
Chem-Dry of Washington DC offers the following services: Chem-dry professionals are trained to deliver the finest in service and quality. Using chem-dry’s proprietary cleaning solutions and powerful equipment, you can rest assured that your cleaning will be delivered by trustworthy, friendly professionals. As ranked by entrepreneur magazine, the chem-dry system is the world’s #1 carpet cleaning franchise. You can trust our expert technicians & quality products.
Repair.

Contact information

9117 Goldenrod Ln, Upper Marlboro, MD 20772

www.chemdryofwashingtondc.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM