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"No show for an in-person estimate after I spoke with someone on the phone."

"Overall: B Price: A Quality: B Responsiveness: A Punctuality: A Professionalism: A Value Dry staff are easy to work with, friendly, and responsive. I had a great experience with their consultant (friendly, informative, stayed late to answer our questions), their onsite team (friendly, courteous), and their management (understanding, responsive). Scheduling the consultation was quick and aligned to later in the day to accommodate our family schedule. Our consultant stayed later than I would have expected. We asked a lot of questions and he was happy to answer them all, and provided a proposal for work and a quote during the visit. The crew was on punctual, worked hard, and accomplished the work based on the schedule. They were very polite and engaging throughout the day. They did a good job on cleanup. The on-site foreman consulted and advised us on site about a crack discovered in our foundation wall once insulation was removed. Thankfully it was not too bad, but he had an immediate solution that was added onto our current project and schedule at very minimal impact. We very much appreciated that. There was one aspect of the contract that was not quite completed as it turns out our house layout did not allow for it. The company worked with me and quickly resolved the inconsistency. There are only two aspects where we have some constructive criticism: There was a moment of awkwardness for us during the initial consultation when it was identified they could perform the work the next week, then to lock that in there is a "waiver of right to cancel" form that I was not expecting to have to sign to get that date. It was not pressed upon us per say, but it seemed unnecessary since they were identified as available ("winter availability"). It kinda pressured us into fast decision or potentially have to wait "up to two weeks". Since we really just wanted to get the project over with, we did go ahead and sign. The form is used for emergency work, and I don’t think any of us during the whole visit identified the problems we had as an emergency. Also, there was one technical aspect of the job which was not explained (dimpled drain mat, what it does and how it is installed). Though we didn’t realize it until the work was completed and we were asking “what is that?”. In regard to the installation of the interior French drain system (etc.), everything was completed very well, and we have all indications that it should work exactly as expected. Some gripes after the fact were that the concrete pour and smoothing could have gone better. The resulting concrete work is mostly flat, but not there are some waves and texture issues (overlaps, small ridges) in the final work that will mean we have to put some effort in ensuring our shelves will be stable and semi level when we put our room back together. Also, from the equipment used and the concrete chunks removed, there are quite a number of floor chips, scuffs, and scrape marks on areas of the floor that were not part of the construction (but in the same room). These aspects are a little frustrating in hindsight as there are techniques to ensure poured concrete is flat and smooth. In addition, something as simple as putting down some cardboard would likely have prevented the majority of the chips and scrapes. For anyone considering them for a project, just ensuring that extra discussions occur in regard to expectations on the final look will be useful to help avoid these issues. In conclusion, everything went very well and the company was great to work with, without the little gripes above it would have been an "A" result all the way around. Based on the people and the reputation, we would definitely work with them again in the future. We would make it a point to be extra verbose in terms of the final expectations, which we think (based on the great experiences with the staff) would be well received and applied with no issues."

"Avoid Power Home Remodeling at all costs. This was one of the most frustrating experiences I’ve ever had with a company. I’ll be actively warning everyone I know to stay far away, and I truly hope this review helps others do the same. A representative from Powers came to my door and said they were doing work in the neighborhood. He offered a free quote on a new roof. I didn’t have time that day, so we scheduled a follow-up for Saturday morning. I assumed it would be straightforward—measure the roof, give me a quote. Oh, how wrong I was. On Saturday, a completely different representative showed up and proceeded to deliver a five-hour sales pitch. I made it clear from the start that I was only looking for a roof quote—but instead, I got a relentless push for add-ons like doors, gutters, and radiant barriers. He brought out props, used aggressive high-pressure tactics, and repeatedly tried to get me to sign on the spot—despite me stating multiple times that I wasn’t making any decisions that day. The entire experience felt deceptive, exhausting, and borderline coercive. I didn’t agree to a five-hour in-home ambush—I just wanted a quote. Power Home Remodeling will waste your time and try to pressure you into overpriced services, and make it extremely difficult to get them to leave, even after you’ve clearly said no."

"This company should be ashamed. I asked for a quote to have my skirting replaced on a mobile home. Other quotes I received were between $1,100 and $1,300. This company rep quoted me $8400.!! He thought he was dealing with an uninformed senior and I believe this was a clear case of elder abuse and a scam."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"I am still waiting for the return of my deposit as it has been a week since I put this review on hold after putting in the notice that day 24 June of cancellation by email and next day mail. As I have said before I am a disabled Vet, Senior citizen with health problems. I have copies of the emails that I sent on the days of 06/24/2023 and by next day Mail on the 27th notarized copies of the cancellation. Tried calling but went to voice mail. No work has been done so a rating cannot be done on the work, only the price. This job was way overpriced and never got the chance to compare. The salesman was a good person but I have my family doing it for thousands less."

"Reaffirming all the other reviews. Quote was given at time of estimate, and completed a week later in 1 day. Concrete patio looks great, the workers showed up early and were great, they cleaned up and laid grass seed. Would definitely hire again for next project"

"Wonderful skilled work. This product allows us to still remove large items out the basement door and it solved the problem of the floor drain clogging with debris and ice. Looks attractive on the outside."

"Great MLM did the roof installation. Everything worked out very well on time all aspects of the installation met my expectations. In addition, we had a gutter installation and gutter guards . Modifications were needed all went well on time follow up professional service. I would use MLM for further work and also would recommend them to friends and family"