Get matched with top deck and porch pros in Travilah, MD

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Highly recommend. Timely and reasonable estimate. Very knowledgeable on how to do the repairs. Once schedule they were there on time and finished in estimated time. Great result!"

"We are pleased with the work to clear our lot and are looking forward to designing our front planting beds with them."

"Freedom Fence & Deck did an excellent job install our new deck. The sales rep and the workers were friendly and professional. Additionally, I love that the owner of the company is a veteran, and the company offered the best veterans discount compared to the competitive quotes."

"I would recommend the Acclaim crew in a heartbeat for high value work from trustworthy, kind people. They did an absolutely fabulous job on our deck, at a fair price. The crew are real craftsmen with a proactive eye for detail and aesthetics. They had to deal with significant challenges along the way... and they got through it all, cheerfully and collaboratively despite one of the most challenging jobsites I am sure they have ever had to deal with. Toney and Rey were great partners to us, helping us make decisions and navigate these challenges, and working flexibly with us when we realized we needed to change the plan a bit. Any issues we spotted were quickly addressed. They went above and beyond on several occasions, adding thoughtful small upgrades and solutions for long term maintenance. They were careful to leave us happy and proud of our new deck and have been responsive with a few small warranty fixes too. I am proud of the deck and proud of them for their excellent work."

"Job was completed exactly as requested. They went out of the way to provide exactly what we wanted and even checked in the following year to and fixed discrepencies for free."

"We were 100% satisfied with Washingtonian and with their work building our addition and deck. Not only was the workmanship and quality of the construction outstanding, but they operated with honesty and integrity. Their goal was our satisfaction and building a quality addition and deck. They accomplished all three and were reliable, dependable and conscientious. At no time did we believe that they had over-committed or were unable to deliver on what they had promised. They never cut corners to rush to another job nor did I ever feel that they were not spending the necessary time to ensure that the work on our job was thorough and complete. Travis, Kris and their crew were 100% professional, communicative and transparent. We will be using Washingtonian again, without hesitation. Our experience was excellent and they did an awesome job."

"They are very attentive for customer service and did a good job on follow-up."

"Karel Straka has helped me on and off with construction items on my townhouse for almost twenty years, making major changes to my deck and patio among other things. I find him easy to work with, very thorough, trusty-worthy, reliable and affordable. Sometimes I submit my own design, and he always does it better."

"The sales team was knowledgeable, thorough, and they gave us a very good price, but the greatest credit goes to the crew, who did an excellent job with true quality workmanship. We highly recommend FA Outdoor Spaces!"