I owe Verizon Wireless nothing but a grudge. For probably a decade or more I had Verizon Wireless service and never paid attention or price shopped. They didn’t bother me and I didn’t bother them. Then I had to replace a broken dumb phone and something happened. I told them just to replace the phone with an identical phone and leave everything else as it was. Verizon surreptitiously, and without my consent, changed my calling plan and double billed me in the process. They were never able, in spite of repeated assurances from “Customer Service,” to correct the bill. So, on April 6, 2015, I cancelled my Verizon services and switched to another carrier. Verizon continues, in spite of all documentation, to harass me and to try to collect another $83.57. I have done nothing to deserve this treatment, whether it is due to Verizon’s incompetence or malice. At this point I am too angry to concede and have every moral right to be extremely vindictive. They have also falsely reported that the account is overdue to the Credit Reporting Agencies. Apparently, Verizon recycles this account after I tell collection agencies that I dispute this account and send them full documentation. Evidently, the only way to rid myself of VW is to go to court and have them sanctioned. Whether this is just plain incompetence or deliberate malice is beside the point. If they won’t fix it and continue to put me through this, they are evil.
Description of Work: cell phone service
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
Pierre N.
12/2015
3.0
cell phone service
+ -1 more
unknown
Rating Category
Rating out of 5
William B.
10/2015
5.0
internet service, cable tv service, cell phone service, landline phone service
+ 2 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$450
Chantrese L.
11/2014
4.0
internet service, cable tv service, cell phone service
+ 1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$160
Art S.
05/2012
5.0
cell phone service
+ -1 more
They are a well run company with good coverage. My cell phone gets generally good reception in many places. They are relatively expensive. I have been able to go in to my local Verizon store and get helped with my smart phone and tablets and other stuff at no charge. They are always very helpful. They give a good support for their products and services.
Description of Work: I use Verizon Wireless for cell phone services.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cathy H.
04/2012
5.0
cell phone service
+ -1 more
It has good coverage. They are good. I wish they had a little better quality with the data plan like the new galaxy pad or note as they don't have that yet and don't get all new things. They have good service. I like their coverage.
Description of Work: Verizon Wireless is the cell phone services that I use. The last time I had interactions with them was yesterday through online for my bills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
JOSEPH R.
02/2009
5.0
landline phone service
+ -1 more
I have no reason to ever leave Verizon. I have unlimited calling to any place, anytime, for as long as want.I will continue to use them.
Description of Work: I have used Verizon for 20 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Timothy K.
12/2008
4.0
cell phone service
+ -1 more
Cell phone service is excellent as far as coverage goes. When you try to speak to somebody in the billing department 3 out of 5 times you get someone who doesn't know what they are doing and 2 out of 5 times you get somebody who is fantastic.
Description of Work: Cell phone service. 1800 minutes and the PDA package which includes Internet browsing and text messaging.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Cellular,
Phone Service - Landline,
TV Service - Cable,
Internet Service
FAQ
Verizon Wireless is currently rated 4 overall out of 5.
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
No, Verizon Wireless does not offer free project estimates.
No, Verizon Wireless does not offer eco-friendly accreditations.
No, Verizon Wireless does not offer a senior discount.
No, Verizon Wireless does not offer emergency services.
No, Verizon Wireless does not offer warranties.
Verizon Wireless offers the following services: Cellular phone & wireless work.