The guy was very professional. He did not attempt to hard sell anything, even though I was in such a panic I would have tried anything. He was very reassuring, and did not charge for the visit. He gave me some tips for the future. I really appreciate that and will use them again.
Description of Work: They came to inspect for bed bugs, which luckily we do not have. I thought we had picked them up in a hotel. The person did an inspection, and did not charge for it. He said we could have a dog come in ($350) if we wanted to be sure, but that he did not think it was necessary at this point since no one was getting bit since we returned. He gave me a brochure and some tips for cleaning clothes, etc. that we brought back, and some tips for what to do when we stay in a hotel in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy G.
06/2011
5.0
pest control
 + -1 more
They are excellent and very good. They show up on time and are very polite. They were fair about their pricing and told that they would come once in every 4 months to spray. But if you have a problem, you can call them anytime.
Description of Work: We use Western Pest Services for pest control. They spray the outside of my house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$424
Maureen G.
04/2011
5.0
pest control
 + -1 more
I didn't face any problem; since the time they provided their service. Their quality of work was good. They were professional.
Description of Work: Western Termite & Pest Control provided service for termite control year ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela D.
11/2010
5.0
pest control
 + -1 more
The service man was very friendly and knowledgeable. He performed an inspection of each room of the house (corners of rooms/furniture, bathrooms, etc.). He placed monitors (glue board type) in specific areas of the house, treated the exterior perimeter of the house with chemical, and thoroughly explained Western's system of pest control. He answered our questions in a professional and patient manner. He advised us multiple times to please call at any time if there are any problems in between their scheduled periodic visits, as they want to make sure we are happy with the service plan. He recommended a termite inspection which we later had done. We have also since had a 2nd scheduled visit. We plan on sticking with them as we are happy with the service so far.
Description of Work: This was the 1st visit/treatment as part of a yearly package service. We had a problem with springtails in our bathroom (little hopping bugs..we were scared they were fleas!). We also had spiders, sliverfish, centipedes, and crickets, around our doorways and sliding doors to the outside. They would return despite regular use of Raid that we purchased from the hardware store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$264
Steve A.
11/2010
5.0
pest control
 + -1 more
We decided to get rid of the problem ourselves.
Description of Work: Very professional and helpful. I thought I had bed bugs because Terminex said I did. This guy looked at my problem and said in a minute or two, "these aren't bed bugs, they're carpet beetles." He was completely right. Terminex was trying to charge me $500 a room to get rid of a problem I didn't even had. Terminex wanted to come in my house in scuba gear and spray dry ice over everything. I assure you Terminex has no idea what a bed bug is. Very happy with Western Pet. Would recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles S.
05/2010
4.0
pest control
 + -1 more
Their service has always been satisfactory. We have an annual pest control contract for my property in Bellona. They took care of the problem with the bees very effectively. I have never given it a thought about what I like best about the company. They come out when I call them and they do what they have to. I don't have any pests. It's an old house where we have to be very careful about termites, and so far so good. I don't live there, so sometimes meeting up with the people and contractors over there creates a problem, but that's a mutual thing. It's not exclusively their problem. Their price is within line because I always do comparative shopping. Their responsiveness is good, but sometimes we have a problem with communication because I don't live there. Their punctuality is quite good. I would continue to use them.
Description of Work: Western Pest Services addressed a bee problem we had under the roof of our house in Bellona.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
John L.
12/2009
5.0
pest control
 + -1 more
They were fine but I opted not to use them. They were very professional but did not seem to have a service that suited my situation. I just wanted a one time servicing not an annual subscription. The estimate was good and the price was fair for the services they were willing to offer.
Description of Work: They gave me an estimate for pest control.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Julia B.
11/2009
5.0
pest control
 + -1 more
They were really good. They came right away and were reasonably priced. They got rid of the ants on the first trip.
Description of Work: I used Western Pest Service to get rid of ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
derbigny C.
11/2009
5.0
deck cleaning, gutter cleaning, pest control
 + 1 more
I have used them for years. They have done a great job. They are very good. It is a very well run company. They are very courteous and professional. They always do what they say they are going to do. They are very nice to deal with. If you need something in between the scheduled times, you can call them and they will come out and take care of it. I haven't compared prices, but I don't mind paying them what I pay them. The price is fair to me.
Description of Work: I use Western Pest Control for my home protection plan. They come 2 or 3 times a year, check everything, replace the traps, spray for ants, make sure the carpenter ants don't come back, clean my gutters, and sometimes power wash my deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Laura D.
10/2009
5.0
pest control
 + -1 more
They are very professional and thorough. They servicemen are very nice, and I was happy to have them in my house. Their service worked really well. I will always use and am very happy. The price reflects the annual service plan.
Description of Work: They helped with my pest removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jane B.
08/2009
5.0
pest control
 + -1 more
They come out once a year and we had a treatment in 1998. They put sticks in the ground and check to see if there is anything going on both inside and outside. They guarantee their work and will redo something if they have to. They send you a reminder card a month in advance to let you know when they are coming and to check if you are okay with the time. The same technician usually comes out, which is helpful because he was the one that did the treatment and know where to look and what needs to be done.
Description of Work: I have used Western Pest Services for 11 years because I had a termite problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David C.
01/2009
5.0
pest control
 + -1 more
The kitchen was infested with cockroaches which the exterminator quickly and efficiently bailed. Since then we have found masses of dead roaches so it worked, and we have a 30-day guarantee. Another person from the same company came to give us an estimate for termites, but the cost was so outrageous (over $1000) that I just laughed.
Description of Work: Rid the house of cockroaches.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
HERBERT & BERNICE L.
11/2008
5.0
pest control
 + -1 more
I have a yearly contract with this company. They will send a notice for the date and time they are coming. I ask them to call ahead to let me know when they will arrive. I am satisfied with their work.
Description of Work: They come once a year to inspect and treat for terminates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
andrea A.
11/2008
3.0
pest control
 + -1 more
The first serviceman who came out was kind, professional and did a good job. After the first appointment, I had trouble scheduling a second appointment. The second serviceman came early, did not introduce himself, and just went to work. I showed him an area where there were some bees in a vent. I told him not to use a 5 gallon drum to stand on, however when I left, I found that he used the 5 gallon drum of deck stain and placed it on top of a wooden chair I had outside. It left an indentation on the chair. I did not appreciate this when I told him specifically not to use the 5 gallon drum. The third visit, the serviceman showed up without an appointment. I had some errands to do and I could not let him in to do the work.
Description of Work: I have a one year service contract with them for pest control.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
MICHAEL AND DIANE S.
11/2008
5.0
pest control
 + -1 more
I have been using them for several years. They have always been responsive and professional. I will continue my service with them.
Description of Work: They perform annual pest control maintenance to the outside of our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
DIANE S.
11/2008
5.0
pest control
 + -1 more
The people are very polite. They are a very dependable and reliable company. They are able to answer any questions that we may have. We have been seeing good results since we started using them.
Description of Work: We pay Western a yearly contract to come in four times a year to do a routine pest spray for all types of pests around both the interior and exterior of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
MICHAEL K.
09/2008
5.0
pest control
 + -1 more
The technician was thorough and very competent. They came quickly and as scheduled. I was very favorably impressed, and will continue to use them.
Description of Work: Whole house treatment and some trees near the house. Our problem was carpenter ants, but they treated for everything, gave a comprehensive report, and are going to check back periodically.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MARIA B.
09/2008
5.0
pest control
 + -1 more
I like that they send the same person every time. They are responsive and come on pretty short notice for something that is not planned. They seem to be well run.
Description of Work: They come out four times a year and any additional time for no cost. We have had them six times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DIERDRE W.
08/2008
5.0
pest control
 + -1 more
They are very helpful. All of the guys were really nice to me and I enjoyed having them out to my home. I found them to be very well-trained individuals, knowledgeable on all levels their profession. They do offer a time line when they ill be out, and if they are going to very late, they will call and let you know.
Description of Work: They sprayed for carpenter ants and beetles and they wrote up a contract for a yearly spraying and termite protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
MELANIE H.
07/2008
5.0
pest control
 + -1 more
They will send postcards ahead of time. If we are not at home when they come, they will leave a report as to what they did when they were here. When I call, I get the same person each time and I am confident in their work.
Description of Work: They come four times a year to inspect and spray as needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
AMY K.
09/2007
4.0
pest control
 + -1 more
Western Pest Services has been coming every 4 months very regularly. We pay them a very reasonable annual contract. I'm not totally satisfied, though, because we still have a few ants. I can't give top grades, but they are above average in all of the categories.
Description of Work: They sprayed inside and outside for all kinds of bugs, but especially ants. Our house is about 2500 square feet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$339
MELANIE H.
09/2007
5.0
pest control
 + -1 more
This service started for us when we first bought the house. We have been very satisfied with what they do. We have never had an infestation and the men that come are very professional and careful where they spray. We definitely recommend their services.
Description of Work: This contractor sprays both inside and outside as part of a quarterly service contract. They spray for all general bugs including roaches, ants, spiders and others. They also change the traps in our termite system we have which surrounds the exterior of our 2,500 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
HERBERT & BERNICE L.
09/2007
5.0
pest control
 + -1 more
This inspection went just fine. Nothing was wrong. I have been using Western for about twenty years now and they have always been really good. They also take a look around every year to make sure that there are no termites or other problems. I pay them yearly and that also includes any trouble we may have in between visits. I am pleased with them.
Description of Work: I had my home completely inspected for all bugs including termites by Western Pest Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
AMANDA P.
10/2006
5.0
pest control
 + -1 more
They are always on time, efficient and friendly. No problems. I'd recommend them.
Description of Work: Annual termite and other pest check. The company comes and looks for termite damage, indicates any potential issues, and handles any problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Penny C.
05/2006
5.0
pest control
 + -1 more
Chris was very informative, honest, clean, and polite. I would have used Western, and will in the future, if I want an annual contract.
Description of Work: Western Pest gave a clear, on-the-spot estimate, and even gave me tips on looking for termites. I went with another company only because I wanted a one-time application for ants, and Western only does annual contracts. (quoted $450 for year-long house calls to include general house bugs, but also squirrels, snakes, etc., if any get in your house.)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Gutter Cleaning,
Deck Maintenance,
Animal Removal,
Pressure Washing,
Chimney Caps,
Insulation,
Gutters
FAQ
Western Pest Services is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Western Pest Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Western Pest Services offers free project estimates.
No, Western Pest Services does not offer eco-friendly accreditations.
No, Western Pest Services does not offer a senior discount.
Yes, Western Pest Services offers emergency services.
Yes, Western Pest Services offers warranties.
Western Pest Services offers the following services: Pest control & exterminating, termite programs, live animal trapping & removal, chimney capping, gutter cleaning/gutter protection system, thermozone attic insulation, power washing, deck cleaning & stink bug.