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SuperTech HVAC Services Inc

Heating and Air Conditioning

About us

Thank you for choosing SuperTech HVAC Services Inc. We started our company to provide the kind of personal service we felt was lacking from some of the larger companies. We promise prompt, personal and professional service at competitive rates. For our customers' convenience, we also speak fluent Mandarin.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Installation, alteration, repair & maintenance of heating, ventilating, cooling & mechanical refrigeration systems.

Services we don't offer

Oil Boiler, Window Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.6
Showing 1-17 of 17 reviews

Bart C.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Very Knowledgeable.
Description of Work: Repaired A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joseph H.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
I hired SuperTech to replace an AC unit with a heat pump. Steven was very helpful and flexible in helping me pick exactly the right package for me (didn’t need emergency heat because we have oil as a backup). I got a nice credit for my old AC unit as well. Installation went smoothly, and they were very responsive when I had an issue with my thermostat shortly after (the new heat pump was causing a phantom error message to show up). Price and service were great - would highly recommend them!
Description of Work: Heat pump installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Carlton M.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Amazing fast service!! Well done and I'm 100% satisfied. Steven is an amazing HVAC tech repairman. My system was not working and he was able to come same day, gave me a great immediate service and price. I appreciate the time he took to explain and go above and beyond checking my system. When it is a time to replace my system, I already know where I will be going. Highly recommend that you go here first!! Thanks again SuperTech!
Description of Work: system repairment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice K.
06/2018
4.0
heating & air conditioning/hvac
  + -1 more
It was okay.
Description of Work: HVAC Assessment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Joseph H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was great!!! Steven the owner was very helpful in terms of helping me pick out the right A/C unit and thermostat. Dili, who was coordinating things from the office, was very responsive through the process. On the day of the installation, Rick and Martin did a great job and were very friendly. There was a small complication at the end (the issue was related to some idiosyncratic wiring at our house -- our house was built in the 1950's), and Rick and Martin worked tirelessly to fix it and Steven the owner came to help out as well. Overall, it was a wonderful experience at a great price!
Description of Work: We were getting a central A/C unit replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Arthur M S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They managed to get a tech out to us for a *same-day* inspection. Did a great inspection, were quick during on-site time, and only charged us $70 for the inspection since we were passing repairs on to buyers (was an as-is sale). Stephen was our tech, and was very personable and understanding of (if curious about) some of the quirks of our place. Planning on calling them again for our new house when it's HVAC is due.
Description of Work: Had a potential buyer for our condo concerned about the state of our HVAC. Needed an inspection to quell fears.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Sherry C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, on time and pleasant. I would definitely use them again
Description of Work: Cooling system repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Holly B.
09/2016
1.0
heating & air conditioning/hvac
  + -1 more
They did not show up for the first appt, and did not bother calling. I called them after the timeframe passed and that's when the said they wouldnt be able to make it out. We for the next day. This time they showed up and added Freon to the HVAC, and that was it. Turned out two weeks later we had the same problem because they hadnt detected the leak, so we had to call someone else out and pay more money. Would not recommend this company.
Description of Work: Hvac servicing

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$69

Response from SuperTech HVAC Services Inc
Dear Ms. [Member Name Removed], We could not find your information or your house information in our database. Are you sure it is our company who serviced you, not another company? Kindly provide us a copy of our company invoice so we could investigate this matter further. thanks, SuperTech

AVNINDER B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Work was done well, I believe cost was very high, should have been approximately half. I was also charged the deal price through Angie's list but that work was not performed (i.e. standard maintenance) .The estimated cost of the work performed was approximately $300, but I was in a pinch and wanted to get the job done.
Description of Work: Repair condensing unit

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$606

AVNINDER B.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, arrival was on time, service was quick. Recommendations were made and necessary repair was made including some regular maintenance items.
Description of Work: Performed service on the out door unit and found the problem within minutes, this is great. Everything went very well, I have never gotten any service done before for HVAC systems, but the costs seemed high but not unreasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$605

Robert B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced the loud fan in our furnace. They were at our home within 1/2 hour, professional, explained all our options and we were very pleased! We will definitely call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Caroline H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Steven was great!! I am a first time homebuyer and we purchased a completely renovated rowhome. He even drew me a diagram to explain how the a/c unit gets cold air into the house. He clearly explained that we would pay a diagnosis fee (WORTH EVERY PENNY) and then we needed to vacuum the line, add free on, and do a pressure test. He basically finished our A/C install that the original contractor should have done. He also mentioned that he does HVAC inspections for I think $60. I wish I would've known this when I got my house inspected because the inspector I used said it was too cold to test the A/C. I will definitely be using Steven & his company again. Side note: I have two 60 pound pit bulls and he was great with dogs!
Description of Work: Steven came out and look at our new A/C unit. He promptly diagnoses the problem: our A/C unit wasn't completely installed before we purchased the home. He told us that the installer should have vacuumed & added free on. He clearly outlined what we needed to do and how much it would cost. He responded immediately to my request on Angie's List on Friday and scheduled an appointment for Saturday. He was on time and gave me a call to let me know he was on his way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$409

joanne W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He diagnosed the problem, let mek know what that would cost when it was finally necesary to do, but did a temporary fix that will hopefully last for a while before the big expense. I appreciated the information and the patch that saved me from replacing a $650 part right now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Joshph Y.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
This guy goes above and beyond the call of duty when it comes to diagnosing the problem and fixing it right. Not only did he give us a great deal, but he kept my family safe from a disastrous situation that was occurring which we were unaware of. He kept coming back until the problem was completely resolved and that included working with the gas company to ensure a gas leak outside of the home was repaired. He actually came out at 10:30pm at night just so he could make sure the gas technician knew the full nature of the problem that he discovered. In the end, Steve installed a great new quality furnace for a fantastic price, and my family is safe in knowing Steve covered all aspects of the job with expert attention to detail. You can trust Steve with your repair. If I ever have a problem, he is my go-to guy for years to come. Thank You Steve!
Description of Work: Install Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Patrick H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
I gave you all "5s" and here's my review of you and SuperTech: If you are located anywhere in the Baltimore Metro area and have a HVAC problem,do yourself a favor,contact Steven at SuperTech HVAC. His prices and services were superior to the 6 other HVAC repair companies I contacted. He is a perfectionist when it comes to his work. Have used him twice so far and would not consider using another HVAC contractor. Even followed up with me a week after he replaced my entire HVAC system to make sure I was happy and it was working properly! Most doctors doing surgical operations don't even do that anymore!"
Description of Work: Replace 3.5 ton heatpump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

John G.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
on Short Notice, came to service HVAC unit for property. Very professional and knowledgeable of system. Fixed and gave great summary of system and things to watch out for, Steven is a great guy and knows this business well. Will recommend to my friends
Description of Work: Checked AC unit, was not cooling, gave analysis of unit and potential issues. Added Freon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dingxin L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician showed up as scheduled. He even called us on his way to our home. The diagnosis was quick and accurate. In addition, he patiently explained to us what the cause of the problem was and what needed to be done to fix. The quoted price was very reasonable. After our approval, he fixed the problem and provides warranty for parts and labor. On a side note, he wore shoe coverings to protect our flooring and did a great job cleaning up afterwards. Overall, the job was done very professionally, well exceeding our expectations. We could not have been happier. We have recommended this company to our friends and family.
Description of Work: replaced the control board of gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

    Contact information

    10 Gerard Ave Suite 212, Timonium, MD 21093

    http://www.supertechhvac.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    SuperTech HVAC Services Inc is currently rated 4.7 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    SuperTech HVAC Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, SuperTech HVAC Services Inc offers free project estimates.
    No, SuperTech HVAC Services Inc does not offer eco-friendly accreditations.
    Yes, SuperTech HVAC Services Inc offers a 10% senior discount.
    Yes, SuperTech HVAC Services Inc offers emergency services.
    Yes, SuperTech HVAC Services Inc offers warranties.
    SuperTech HVAC Services Inc offers the following services: Installation, alteration, repair & maintenance of heating, ventilating, cooling & mechanical refrigeration systems.
    Oil Boiler, Window Units

    Contact information

    10 Gerard Ave Suite 212, Timonium, MD 21093

    http://www.supertechhvac.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM