Corley Roofing & Sheet Metal Co Inc

No problem at all and it was a good service.

Mr. Corley quoted $865 to fix a dent and a bent seam in the metal roof over our porch that was allowing water to leak through. The amount also included adding a small piece of trimming (flashing) along the roof and tightening up a gutter running under the roof seam. About a month after I paid the deposit and signed the contract, two workmen came to my house unannounced to complete the repairs. It took them approximately 25 minutes to hammer out the dent and insert a couple of screws into the roof seam, slide the flashing into place and tighten some screws on the gutter. The worked looked sloppy but I would have paid the remainder of the bill had the roof not leaked just as badly as before the repairs during the next rainstorm. I emailed Corley's office and asked them to fix the problem, and submitted photos showing the poor quality of the repairs and evidence of the leaks. Five days later, the two workmen showed up unannounced at around 7:00 in the evening, but since I was not expecting them and we were in the middle of dinner, I asked them to return another time, but let me know when they were coming. I also emailed the company and asked that they give me a heads up, even a couple of hours, to let me know when the workmen would be arriving. They came back a few days later, this time I believe they called when they were on their way. Using a caulking gun, they applied several lines of silicone along the roof seam and prepared to leave. I told them that essentially placing glue along the seam was not an acceptable permanent solution. They agreed it was temporary fix and said they would tell their boss that the metal seam clip needed to be replaced. When I hadn’t heard anything after about a week, I emailed the company asking when the work would be completed. Mr. Corley emailed me back asking what needed to be done. I called him and explained that the silicone was temporary, and that after speaking to his workmen, it sounded like the seam clip needed to be replaced. He conceded that his company produced the clips and stated the work would be completed soon. I again asked that he give me a timeframe for when the workmen would show up so I could make sure I was home. About a week or two later, his workmen showed up unannounced while I was not at home, scraped most of the silicone off the seam and patched it with a 12 inch piece of metal seam clip. Their efforts fixed the leak but I was sorely disappointed with the quality of the work. I hired a metal roofing specialist thinking that the work would look professional and seamless, but it looks like something I could have done myself. Moreover, I think it was unconscionable to quote me $865 on a job they initially thought was going to take 25 minutes and involve nothing more than a couple of screws and a piece of flashing that sells at Home Depot for about $5.

I called at 8:00 this morning asking to have someone come as soon as possible to fix a leaky roof. (I chose Corley because it had replaced our roof 11 years ago.) Mr. Corley said he would try to squeeze us in today; when I checked back 90 minutes later, he said someone would be here by noon. At just about noon, an employee named Melvin was at our door. In the pouring rain, Melvin found a hole in the flat portion of the roof (not the portion that Corley previously replaced) and made a temporary repair. Melvin could not have been nicer and he refused to charge us; he will send us an estimate for fixing the flat roof. We were so relieved and grateful; it's continuing to rain outside (a flood alert has been issued), but for now the leak has been stopped.

Service was scheduled for this morning (Wednesday July 22, 2020) and I received no call and no show. Very unprofessional to say the least.

Job was done very professionally. Most importantly, we trust the estimator, Josh, who did the original job. When we had some smaller items that needed repair, Josh came out and did, basically for free as a courtesy himself. His crew did an excellent job on our rubber roof and the work seems to be holding up well after 3 years. Josh is honest and committed to doing right by his clients. Josh is the main reason we still use Corley, and the company seems to do very good work. We would not hesitate to recommend them

Excellent - Crew were professional; on time; and efficient.

Replaced all my gutters with 6" seamless gutters. Matched the color of my house. They did such a good job, I didn't even know they were there. I came home one day to realize my gutters just looked better. Fantastic job and now I actually look forward to rain storms!

Quick and high quality work. Looks beautiful.

Their estimator was a consummate professional. A man named Dennis showed up when specified on the dot. He provided a wealth of feedback, steered us away from some red herrings, and even popped out a crowbar to help us with a siding issue, on the spot. Every other part of the process was fraught with issues. We requested modifications to the initial bid. It took 9 days and repeated requests to even acknowledge the mods. The followup was so far removed from the job itself that someone was sent over for a second look. I received a confirmation via email by John, the owner, that work would start on the 23rd, weather permitted. A truck arrived a day early at around 3:30, catching us off guard. I asked how long the job would take; they said 40 min - an hour. So I let them get to work, since they were already there. Three hours later, the sun had long since set, and I’m expressing discomfort with approving a finished product that I cannot inspect. So we agree to have them come back on the day that was actually scheduled, to finish up. After unresponsive followup emails, I make a few calls on the 23rd to clarify when the workmen will arrive. The response I receive is that no one is coming. My irritation gets patched through to a gentleman named Steve. He explains their side of things (inclement weather limiting their crews to just 8 workable days that month). I explain my side: an email confirming service on that date, along with an inability for me, their client, to meet the convenience of their ever-changing schedule. Steve goes a long way to explain how Corley is a family run business for 60 years that stands by its work. We arrange an agreement where someone will come by on the 24th to complete work, regardless of if anyone is present, and then Dennis will follow up afterward about the workmanship. He expresses concerns about wanting to beat rainfall and not leave us with an incomplete downspout. He relays a couple of stories about the importance of handling this properly. And then 9am on the 24th I get a call postponing the work because of rain. Now eventually, everything got taken care of. It took them 3 more visits to completely finish. But regrettably, I’m convinced that work would have ceased after day one had I not been so tenacious. And (our fault) their cost was well above regional expectations for gutter replacement. Short story long: a lot of disconnect with the administrative side of this company soured my experience.

First I would like to note the people at Corley are honest and accurate with their estimates. They started within the quoted time frame (6-8 weeks which was reasonable considering the rain and backlogs of 2018). They also offered the lowest cost and best overall estimate. Their contract spelled out exactly what they were going to do and what specific materials I was going to get. They are a good company. The work went well from delivery of the materials to cleanup. It took 2 1/2 days for 5-6 guys to complete the work. Everything was done according to the contract and the roof looked good when they finished. I highly recommend Corley Roofing. (Caveat for insurance claims- The March 2018 wind storm damaged about half of my main roof and this was my first experience with a homeowner's insurance claim. Even though half of my main roof singles were damaged, the insurance company said they would only pay for spot patching. I had an estimate from Corley but I wanted to get one last estimate and I wound up signing a contract with another "reputable" and large roofing company but they wound up wasting 5 months of my time by doing nothing. That other company only does open-ended contracts for insurance claims where they "work with your insurance company" to get the most money for you. This is a borderline scam. Notice those types of contracts have no written specifics! Rather than a whole roof replacement they might only do spot patching and there's nothing you can do about it because that's the most they could get the insurance company to pay. I did have this other company put in writing that the contract was void if they couldn't get an entire roof replacement but I forgot to put in a deadline. The 5 wasted months happened mainly because of my patience - 2018 was rainy and roofing companies were backlogged from the widespread wind damage. A few times each month I got reasonable excuses from this other company about the delays and because of their good reviews I believed they could eventually get my insurance company to pay for more than spot patching. But it was 4 months before they finally came out to my house to take pictures for the supplemental claim. A month afterward they still had not sent in the supplemental claim to my insurance company. The way the contract was written I did not have an out or a reason to cancel except for the incorrect 6-week estimate for work completion. 5 months had passed by the time I gave up and I told them to cancel the contract. If you're doing insurance related work try to find honest companies like Corley that will put in writing exactly what materials will be used and exactly what work will be done, regardless of how they will work with the insurance company. Because I went with Corley I have to submit the supplemental claim myself. But that's much better than signing an open-ended contract where essentially a roofing company can do whatever work they want. Because of the roof damage in 2018 and some small damage twice before, all I wanted was 130 MPH rated roofing and my insurance company to pay for it.)

Corley did an excellent job. Our home has three roof levels with two different pitches, plus an attached garage. One of the levels has three large skylights. The total area was 3650 sq. ft. The information provided by the sales representative, Russ Reynolds, was accurate, as was the estimate. I was very impressed with the quality of the work (when I was younger I used to be a carpenter) and their crew was meticulous about protecting our landscaping. The roof looks great, and when the roof was done, there was not a scrap of material left behind. The new gutters are a huge improvement and the color was a good match for the roof and the color of our home. Highly recommend!!

The worker said it was due to bad siding and flashing which his company does do. He did not charge me for the assessment.

I began doing business with Corely approximately 8-10 years ago. They have been consistently professional and responsible. They are punctual and do quality work. I recommend them highly and would definitely hire them again.

Excellent work. They were very professional and I used them before they became a part of Angies List

After getting 3 estimates for my leaking flat porch roof, I decided to work with Corley Roofing. Their estimate was very reasonable and more importantly their 5-year warranty could not be beat. Josh was an excellent. He was very responsive to my emails and phone calls and followed through with his promises. The work was completed on time and without fuss. The foreman took the time to show me everything they did and answer my questions. I found them to be professional and easy to work with. I highly recommend Corley Roofing.

Corley replaced my roof about a year and a half ago right after I purchased the home. At the time I was satisfied with the work but as time has gone on I've realized there were several shortcomings which will now be more expensive to address. Those are: - complete lack of ventilation - rot under flashing, animals nesting - spots of compromised sheathing I partly blame myself for these, I was a new, inexperienced homeowner in a hurry because there were active leaks, and thus didn't ask all the questions I should have or get additional bids. But looking back I can see now that the inspection that was done was inadequate.

Our area has been hit by multiple storms. Josh found time in his busy schedule to fix a leak at my daughter's and to survey the condition of our roof. Mission accomplished in short order at daughter's and when he came here he found we had a small leak and missing shingles -- which he patched. Phew. He's recommended additional work for next year to protect stack-pipes against the kind of leak my daughter had. He operates on the Corley philosophy... take care of your people and your customers and everything else will work out. We will be Corley customers from now forward.

It was excellent. They were very professional. I will certainly recommend them.

Very well. From the person who received my phone call, to the person who made the estimate, everyone was courteous, punctual, and professional. They answered all question, and offered options to help the decision process. It came down to money, and another company that was equally professional presented a lower bid. I will contact Corley's about our next project because they are that impressive. Give them a call.

My roof was damaged in the recent wind storm we had. I called them to get an estimate. Mr. Corely and his team was very professional and responsive to my needs. They answered all my questions and concerns I had, even took the time to walk me through the company website they use to select my roof shingles and color. I like that they were patient and willing to address my all my questions.

We had a leaking ceiling after a heavy storm and had a couple contractors come by to assess the damage. No one could quite figure out where the water was coming in from, and one highly rated roofer even wanted to replace our entire 3-year old roof (they claimed there was hail damage). After our insurance inspector denied any hail damage, we called Corley Roofing. The roofer they sent over assured us that our roof was in great shape and suspected an issue with the flashing and gutters. A very reasonable amount later, we had new flashing and clean, redirected gutters. We haven't had a leak since. Almost a year later, we had a separate issue with our roof due to other contractors and wanted our gutters cleaned again. Corley sent the same roofer, and he remarkably remembered the work on our roof from nearly a year ago. He fixed the issue on-the-spot and even told us we didn't need a gutter cleaning. It's such a breath of fresh air to find honest, dependable professionals that take pride in their work. We know who we'll contact when we eventually need a new roof.

This is the second time I've used Corley Roofing for my mom's house. The old roof needed to be replaced with options ranging from new slate to standard shingles. Got three estimates- there were cheaper out there but upon inspection, the materials offered by other companies were inferior to Corley Roofing. I went with Josh and Corley Roofing again based on previous experience and competitive estimate. As with before, Josh is incredibly patient, courteous, professional and delivers what he says he is going to. I really appreciated the care Josh took to explain options and benefits. Josh also did an excellent job with my elderly mother- in a sense he had to explain things twice on different occasions. These guys are who you want your professional contractors to be- honest, communicative, proud of their work, on time and efficient. I would gladly recommend to anyone looking for work performed on roof and gutters. These guys have done both for me and A+ across the board.

I contracted with Corley Roofing to put a new asphalt shingle roof on a townhouse unit that is 30 yrs old. They scheduled the job within 3 weeks from the date of the deposit. The work was knocked out by a professional crew led by a knowledgeable and customer friendly foreman. They replaced several pieces of the underlayment mostly that bordering the adjoining units. The project was completed in one day and the cleanup was satisfactory. This company was recommended to me by a friend in the building profession. I think I was steered in the right direction.

We got estimates from Corley and two other highly-rated companies to repair a roof leak where an addition met the house. Corley was not only less expensive than the other companies but they way they were going to fix it was also a lot better than the others based on our research and input from an architect relative. Estimator Josh did a great job of explaining things. The repair crew worked hard and picked up every piece of debris. Would definitely use again.

Very well. They are extremely responsive and professional and came back to fix a repair that had an issue.