Maggio Roofing Co

Maggio Roofing Co. were really professional. The estimator that came out really knew what he was talking about. A couple of the other people I got estimates from just sort of were like, "Oh, yeah, I think it's this." With this guy, it was pretty clear he knew his business and then when they actually came to do the repair, same thing. It was a very professional team and very courteous. They got right to work and did a good job.

Their pricing was reasonable. We were pleased with the work and the warranty for the work. I didn't interact with them as much as my husband did, but it was satisfactory.

Crews were on time as scheduled. Scheduling also depended on weather forecast. Stayed on job site all day, even more than 8 hrs when rain was forecasted.

I was not impressed with the follow up service. It is hard to get them to come out and check the work.

Everything went very smoothly, they were backed up because of storm damage but let us know in advance when the work would be performed and delivered on time.

When he came out to give me my free estimate he did not bring a ladder or anything other than a clipboard. He wanted me to give him names of other people that need a roof. He told me I needed a whole new roof, he said he does not do spot repairs only new roofs. He never did call me back with an estimate. I did not get his name off AL but saw his car when I driving and contacted him. After he came out I looked him up on AL and he did not have great reviews.

The do a great job, Edgar the job foreman is easy to work with and extremely concerned about customer satisfaction. The job was completed on schedule and they kept the grounds clean daily while completing the work. The solar panles are done by a third party and they were not the most punctual. It took a few months to get all the permits completed and to actually have the panels up and running. I had to stay on Maggio to help with pushing through the SREC contract, but it finally got completed and is worth between $300-$600 per quarter. I have seen about a 20-30% reduction in my electric bill per month from the solar panels, a little more even in the summer. Between the federal tax credit, the DC solar rebate, SRECs and the actual energy production my break even point for the panels is a little over 2 years. I would recommend Maggio for roofing or solar roofing projects, they do a great job and are easy to work with. I had a leak in the roof that they completed a few years ago and they were easy to get a hold of and called frequently after the repair to ensure that no further leaking occurred.

It was easy to schedule the appointment and the guy came out and walked us through what he recommended we do. I liked that they e-mailed us a very thorough explanation of all the materials, etc., when they sent the formal estimate a few days later. BUT their price was nearly double what we were quoted by the company we ended up using (which was much higher rated on Angies list than Maggios) and included some stuff that other roofers told us was unnecessary. It was hard not to think we were being seriously upsold and hard to see where the extra value would be in using the more expensive bid. I think Maggio's offered a longer warranty on the work than the company we went with, but again, it didn't seem to justify the much higher cost. So we went with the other company.

The personnel at the main number who scheduled "at house" appointment and the man that came to do the estimate were very professional. The company rep was early, friendly and very informative. There was no hard sell like we have experienced with other service providers. If we ever do move forward with our plans, we would definitely consider using Maggio

really unprofessional behavior

They were good. They were flexible with when to come over and did provide an assessment of the roof immediately. We are not using them to do the work however. I cannot judge if they were reasonable on price or not. They did provide the estimate free of charge. I may possibly use them again in the future for another quote.

I did not end up using the services of the company because I never got the estimate. He arrived without a ladder long enough to reach the roof and only checked the front porch problem. He promised to come back the next day with a ladder to check the roof. I was at home all day and never saw him. After one of their guys came over and wasted one hour of my time with chit chat, he wanted to come out to our house a second time to explain what work they would need to do. I asked him not to come over and send me the estimate through email or phone instead because I am too busy to spend another hour to hear what work needs to be done (I already knew from other estimates). I never heard back from him.

There was no service perform. See above comments,

They give a good presentation on what they are gonna do and they give a course sample of my roofing. They estimate and see what the problem is.

Excellent group of workmen. They were punctual and cleaned up any mess they made. They were very good at explaining what they were doing and keeping us informed of their progress.

Maggio Roofing weren't really responsive. They took a couple of weeks to get to the job. They never returned my call after not completing all of the roof.

I contacted Maggio to get an estimate to replace my leaking roof. I also inquired about the cost of putting a tarp on my roof, which they said would cost $650. (In contrast, the company I ended up going with did this for free). The person who came to do the estimate did not go onto the roof which I found unusual. Was definitely a sales guy. He said he was very familiar with roofs in the area and knew the builder. Since my house was built in 1929, I found this unlikely. He also shared many of his negative impressions of other roofers, which I thought was unprofessional, and made sweeping statements like "buyers pay more for a house with a Maggio roof" and "if you tell an inspector that we did your roof, he won't even bother to go up and inspect it because of our reputation". He insisted on presenting the estimate at a later appointment in person and was unwilling to send it to us before the appointment, which I found inefficient and irritating. Ultimately, Maggio's backlog meant waiting two months for the job to start so we went with another company. On a positive note, the salesperson was knowledgeable about solar roofs and tax credits. He said Maggio did more solar roofs in DC than any other company. He had a good working knowledge of the mechanics of solar roofs.

Maggio Roofing was great. Steve was a great representative. He spent plenty of time explaining everything to us, and then answering all of our subsequent questions. The work was done on-time, as scheduled, as described, and as quoted. Their workers were excellent, very friendly, and very professional. We are extremely happy with the work provided. Our new skylight does not leak, our gutters do not overflow, and our upstairs is easily 5 to 10 degrees cooler in the summer because of the elastomeric coating.

The guy gave me a price for something that I didn’t enforce. His price was outrageous. That’s why I didn’t go with him. It was a free estimate. He quoted me about $20000 and that included things that I didn’t want to really do. I wanted to spend $2000. He didn’t want to do anything out of his proposal and didn’t want to scale down. So, I didn’t use him. He was responsive though.

It went well. Panels are rated at max output of 3.5 KWh; they produce about 2.5-2.8 KWh on average.

Not the lowest cost bid, but had experience with company from insurance work in 2004. Had a combination of Grand Manor shingles and metal roofing work done. At the end of the day, I think I got bad advice about selecting shingles vs. metal for my application and the metal roof, although probably installed correctly to industry standards ended up with multiple seams which could have been prevented with better anticipation and needs analysis on the sales end. Now I have this lifetime roof that is not what I expected for the rest of my life.

Shoddy, dangerous work that led to a house fire.

I found out after a storm that they had covered over a cable used for television. I had brought in some guys after the storm that went up on the roof and told me that the cable had been painted over and was painted to the roof. He cut the ends off but it is still underneath my roof. I haven't said anything to them because it has been so long. I know that they had inspected it before they closed off on the deal, so I gather that they knew about the cable and it was acceptable to them, but I wouldn't use them again. I thought that they were terrific except for that one thing. I thought that they were little on the expensive side and the district thought that too. I had to get historic house permission to use them and they too felt that it was a hard price. They gave me excellent quality and terrible quality all on the same job. They were very responsive.

They came out pretty quickly but they were kind of slow coming back with an estimate and they were trying to up sell me for a whole new roof. I had called for a small repair and they were trying to up sell me the whole new roof and they claimed that it was make ready for solar heating and that I could deduct it all from my taxes. I think that was sort of a stretch. I would advise anyone to be prepared for an up sell. I might get a quote from them in the future.

Smooth; good customer support and responsiveness.