Maggio Roofing Co

He came out with a nice binder with the estimate and all of the features. The estimate was about twice what I was ready to pay and what others were offering. He gave me some conflicting information on roofing, and gave me a lot of information that was not accurate about other companies. I feel that he came up with the story that he was having a promotion for that week to try and get the business going, and that I was getting a discount. I didn't feel confident that he was telling me the truth. He was very pushy about getting a down payment right away.

The quote took four days to compile. It was a very slick presentation but we are talking about roofing & gutters here. It took forty minutes into the presentation before I knew what the price was. I was told the job couldn't start for three to four weeks. The quote was 350% more then the most competitive quote. While they might have plenty of work and might have a better roofing product, this was a small job and the quote was outrageous. I could see the pricing being an extra 10 to 20% for reputation and better materials, but this was too much. The pricing on the gutters was equally high and I selected another contractor.

The project never went anywhere because Maggio never got back to me.

They were very good! They were very professional.

My husband was here, and he said it went well. The roofer told us that the flashing that separates our house from the one attached to us was gone. This is supposed to prevent the water from leaking. They applied an environmental coating that allowed us to get a tax credit too!

I called Maggio based on Angie's List reports and their location in nearby Takoma Park. They sent an estimator out to the house within a day. He called me at work with a verbal description of the problem (which matched my own guesstimate of the cause of the trouble) and verbal estimate of the repair cost, followed up with a faxed written description, estimate (including drawings and photograph of the trouble area) and contract. I accepted, faxed the contract back and called to provide credit card details for the deposit. The next day their office called to schedule the repair - they couldn't do the job sooner than a couple of weeks later, but given the horrendous storms the metro area had just experienced, I understood the flood of calls they were trying to handle (some no doubt involving situations far more dire than mine), so confirmed the date of 6 June. The Maggio crew of four arrived at 8:30 a.m. 6/6, told me what the job would entail, told me to ask any questions at any time while they were there, and went to work immediately. About two hours later they were done, showed me the results, told me what they'd run into and how they'd handled things (including a short side trip by one of the crew to get some matching-color shingles), assured me the area would no longer be a problem, but said if anything was not as expected or if the work didn't solve the problem, I should immediately contact their office. Three of the four workers had somewhat limited English skills, but the man in charge was fluent; all four appeared to know exactly what they were doing, worked efficiently and with obvious focus on the job. They cleaned up the small amount of debris the work created, collected my check for the remainder of the bill, and were on their way to their next job. Today is June 7th, and another round of thunderstorms with some very heavy rains moved through our neighborhood this evening. The repair appears to be solid, based on this unexpected "test."

They estimated $6,800, but it was more because of the rotted wood beneath. They did a good job.

I was very impressed. They were in and out without me really noticing. They were very clean. The final price and estimate were accurate.

I'm happy with the way the job came out. I know that slate roofs are not cheap. They stuck with me through the permitting process which was cumbersome. I had no complaints from neighbors regarding a mess. The crew did offer to clean both my neighbors yards, one of which they actually did. I had bids from other roofers for 1/3 of the price, but I hired Maggio Roofing because I believe you cry once when you pay for quality.

It went very well in very cold weather. They were diligent on keeping the job moving - weather permitting and had a large crew. They were VERY polite and neat- throughout the job and during clean-up at the end. Their quote was AMAZINGLY detailed and was so much more impressive than the other 4 quotes we received. They were NOT cheap, but were the best.

The substrate beneath the old asphalt was basically rotted to nothing - the supervisor demonstrated by breaking off a rotting, friable piece of wood! I'm glad we replaced the whole thing when we did. We happened to have painting contractors over at the same time and the two groups worked well around each other - no complaints! It went very well, they were on time, started work early in the morning and finished up within schedule. The roof looks great as do the gutters and downspouts.

We felt very pressured by the salesman, who came to our house to go over the estimate to sign the contract, especially since he was offering a one time $1,000 off the work. We did sign the contract, but within 1/2 an hour we realized that it was not the right thing to do and canceled under the MD state policy allowing a contract to be voided within 3 days of its being signed. We ended up getting the work done for almost HALF the cost, just $7600. While the sales show was well thought out and informative, the actual cost was way more than it needed to be. The company we went with did everything Maggio said they were going to, for half the cost.

Steve Piccirelli gave us a detailed explanation of the estimate. There were minor problems with scheduling and reaching the contact person. However, once the crew arrived, everything went well. They were very thorough and professional. The job was completed in one day as they promised and they returned the next day to make sure the clean up was adequate. If there are roofing problems in the future I would certainly call this company again.

Contacted Maggio for an estimate; they were the first to come. Their representative came to the house a week later with an impressive proposal - he talked with us for an hour about what he thought we needed! In the end, the price was more than twice what other companies estimated, partly due to roofing materials they wanted to use.

Very satisfied. Very professional from start to finish. The estimate was very detailed and thorough. Other estimates I got were comparatively superficial with the guy just giving the roof a glance. They took digital photos and explained alternatives. My only hesitation on their estimate was that they provided three options and were clearly interested in selling up to the high end item. But they were clear alternatives and that was my choice in the end. It was a fairly big job. The crew came on time and worked through some very cold winter weather. They did a professional job. Were conscientious and then cleaned up. It was a very detailed job.

Horrible experience. The roof was leaking and damaging walls and flooring. It took weeks after we signed an estimate and had the roofing materials delivered (i.e., stored, in the driveway) for a crew to show up. Then, the crew had no idea where the leak was and didn't address it properly, so it still leaked and they didn't even put a tarp over the area until they finished. It was still many more weeks (with lots of hounding by phone) until we could get the job adequately finished. And while the leak seems to have been resolved, there seemed to be a major disconnect between management and work crew, so it remains a question as to whether the workers understood the actual problem I was explaining to the manager. Exasperating. And expensive.

From start to finish, Maggio's was professional, on time and its product exceeded my expectations!

Estimator failed to report timely, and after speaking via phone with Maggio not less than three times, I was assured that the service personnel knew the only access to the roof was via ladder. Estimator comes (late 30 minutes) with an attitude problem, and says he has no ladder, or assistance from other personnel to access the roof. If this is indicative of the level of service, both during and after the job, I would not recommend the company for such a repair. Very disappointed that I drove home, specifically to meet the estimator, and wasted a significant part of my day.

I spent a long time waiting for this company which came highly rated, but they were horrid on the follow through and the actual proposals. I do not recommend wasting your time with them; and they were very rude in the end.

I think they did a fine job. It was a little expensive, but the work was completed quickly and looks great. I would recommend them.

They claim they wrote it up but never did. I had to call them two or three times. They wanted me to take off work to come down and see something that didn't need to be done. They keep making excuses. They never did write up what they said they would.

Excellent work. Very professional staff. Work was done quickly and on schedule. Clean up was complete - no debris for us to deal with later. Price was reasonable, and they followed up with excellent customer service. After a hard storm followed by soaking rains, we are still leak-free.

Everything seemed great. The salesman was prompt and professional & described the benefits of working with Maggi. He specifically talked about the attention to the details of the flashing. They arrived on time and performed the work in two days. I was impressed. Years passed before I was on the roof. When I saw the work I was disturbed. The coping of the parapet walls was of very poor quality and poorly installed (large water infiltration opportunities). The flashing was of poor quality and poorly installed. Some flashing was not installed, leaving bare wood exposed. I asked Mr. Picciarelli to return. He visited the house, acknowledged that the work was of poor quality and said he would have it repaired. I never heard from him again. He did not return calls. This roof was supposed to have a warranty. Note: As far as I know the actual roofing work was fine. I have noticed no problem with it. The problem was in the detail - the exact reason I hired them and their major selling point.

I FOUND THIS COMPANY TO BE EXCEPTIONALLY GOOD IN AREAS OF CUSTOMER SERVICE. THE INITIAL CONSULTATION TO THE CREW PERFORMING THE WORK AND FOLLOW UP. THE TURNAROUND TIME FROM ESTIMATE TO COMPLETION WAS SURPRISINGLY QUICK.

I WOULD SAY THIS IS A CARING COMPANY. THEY WENT OUT OF THEIR WAY TO COME AND FIX MY ROOF BEFORE THE STORM COMES HERE. I CALLED AND THEY CAME RIGHT OUT, TO FIX MY ROOF. AND THE ROOF LOOKS FANTASTIC.