Maggio Roofing Co

They showed up on time for the estimate, were very professional and pointed out a couple of things I had not known about my roof. They never got back to me with an estimate. I called them about a week latter and was told that I would be getting an estimate within 24 hours but that never happened. They did say that they were having a hard time getting current prices on solar panels at the time. It has been about 2 months and they haven't called back.

There wasn't a lot of follow-up. There ended-up being a problem, and I asked them to come back-out. They initially came out to fix the problem, but the gutter is still diverted temporarily as they never returned again. They did a good job for the initial stuff and they are very skilled, but I was disappointed with their lack of follow through.

Estimator came promptly when called, explained in detail what was to be done and what it should cost. Because of the winter storms, there was a short wait, but when appointments opened up, the office called to try to schedule even earlier than expected. Workcrew was on time, professional, left no mess and completed the work promised in the time promised. I had another estimate that was much lower, but when I compared the two explanations of what needed to happen to the guttering, I went with Maggio's because it was obvious that they were not cutting any corners just to give the cheapest price. The other company had said that the guttering could be repaired, but without asking them, Maggio's representative showed me why it needed to be replaced along that side of the house and could not be repaired. Although they were expensive, I felt I got correct advice and my roofing/guttering is in good shape after a harsh winter.

They were very good in coming out and giving an estimate. The estimate was very thorough. I had no concerns with them. We have not done the roof yet.

I had an estimate done this year for my mother's house and the price was outrageous ($12,000 plus additional expenses).

After getting two similar estimates to repair the gutter and slate on the front of our house, I decided to go with Maggio Roofing. After signing the contract and giving them a downpayment of $880 an employee came by to pick up a can of our paint to use on the replacement board for the facia. I pointed out to him that two thicknesses of boards were used on the facia. The next day I received a call from their estimator, Mike Brady saying they needed to put in a change order on the contract since they needed to install a second board. I said okay, how much? He said $1000. After I finished laughing, I said you have got to be kidding. He then gave me so! me story about special order, yadda, yadda, yadda and he stuck to his story. I then called two lumber yards and priced the board foot for 44 feet at $93 retail. Then I called Maggio and spoke to the estimator, Katherine. Got nowhere. Called and spoke to the owner Scott Siegal who recited a paragraph from their contract that says you forfeit 20% if you cancel the contract and yadda, yadda about his upfront costs and his employee spent 2 hours painting the board at $75 per hour. (Yes, you read that right). After much haggling and my asking him what his good name was worth in the community he said he would return me a check minus the $187.50 labor to paint the board (with my paint!) and the cost of the board. I, unfortunately, did not ask him HIS cost for the board. I recieved an invoice from Jamsco, Inc. trading as Maggio Roo! fing that said I would be getting a refund check for $375. I then sent him a letter list all the interactions I had had with his company and told him I was incredulous that he would charge $317 dollars for a $93 dollar board, not counting the $75 an hour for his employees 2.5 hours painting. Then I said he left me no choice but to report him to the Better Business Bureau and to advise my neighbors of the manner in which he does business. I then got an email saying he had been out of town and he apologized for any mistakes made in his absence and he would check to see what happened and would refund according to our conversation last week. Saturday, I got a refund check from JAMSCO,INC for $543. Thus I was charged $337 for, by my estimate, $150 worth of actual labor and materials. An expensive and fru! strating lesson. And I still have to get the storm damage repaired. Bottom line, use Maggio at your own risk. I DEFINITELY WOULD NOT RECOMMEND THE COMPANY.

They were more expensive than others, but I thought they were worth it.

I was disappointed in Maggio's front end experience of trying to get an estimate.

He was a nice guy. He was very professional and responsive. I would go with them if I had the money.

Overall, I am quite pleased with their work, and with my experiences with Mike (the salesman), Antonio (head of the roofing crew), and Catherine (supervisor of the roofing). My main complaint has to do with the beginning of the process. I found Mike's sales style overly aggressive and somewhat annoying; I chose Maggio in spite of this style, and not because of it. When he gave me the estimate, he did not break it down and adamantly refused when I asked that he break it down by, for example, labor and materials. He wanted me to feel that he was giving me a deal (with the $1000 discount for signing on within one week, etc), but in the end it just made the pricing totally opaque and confusing. When the work finally started, I was given a price breakdown sheet which was clear and coherent, but that was a month or so and a $4000 deposit later. I had a special issue with my broken roof beam, which had to be replaced. This crack was overlooked by my home inspector. Mike was very helpful in communicating with the home inspection company, who very kindly agreed to reimburse the replacement of the beam. Other estimates I received were $10K _just to fix the beam_ (that was from JR Young, and was totally outrageous); $8K from Home Depot to do the roof with a cheaper material, and not the beam; and $14K from one more roofer to do the roof and beam. I do believe that Maggio is on the expensive side in general: for example, I recently wanted a few repairs done around my roofline and at my chimney to keep out squirrells, and the price quoted by Maggio was much more than that from the animal removal company. I also believe, though, that their work is very good quality. I found Antonio, the head roofer, a pleasure to work with. His crew arrived punctually (actually, a little too early) every day, and finished the job ahead of schedule. They cleaned up around my yard (which is a dump, anyway) every day. He took pictures of the work because I was too wimpy to climb up, and then, when the hatch was done, we went up together through the attic, and he showed me the finished product. I have had no leaks, and the new beam held up during the heavy snow we had in February. Since the roof was done, I have had animal removal and insulation people at my house, and they have generally complemented the beam repair and the new roof. I had many questions before the job started, and I've also called a few times since, and I have found that in general, the employees I talked to were quite responsive and friendly. I recommend their work and would hire them again.

They did an excellent job, and we are very happy with them. I rate them high overall.

I was satisfied with their service. They were very prompt, courteous and the work was done professionally. I can't say anything was outstanding but they were just very competent and did the job on-time. I really didn't call anybody else so I am not sure about the price. I would use them again.

My experience with them was superb. They did quality work. They had very good communication through out the process. They did the work as promised. I?ll definitely use them again.

I had a bad experience with them. It ended up in a dispute at this point. They took the old roof off as a first step of the roofing job. They did not come up with a solution for how to do the roof under the new circumstances. I asked them to refund my money except the time and labor that was associated with the stripping of the roof. They claimed that I owed them more money. They claimed that there was 20% penalty for canceling the contract. So far it?s unresolved. They have left their materials in our yard.

Maggio is a wonderful company. The workmen they sent to my house were very professional. Their work was of the highest quality; their employees are highly professional and very personable; their customer service is impeccable. I had one small problem the day after the installation. Maggio sent two workmen to my house within a few hours of my reporting the problem and the men fixed it. It turns out it wasn't even an issue caused by Maggio, so it is a true measure of their customer service that their crew helped me out even when they didn't have to. And they didn't charge for the service.

A senior rep from Maggio Roofing came to my home and was right on time. After doing an assessment, he scheduled a follow-up meeting for Saturday. On Friday he cancelled the meeting and promised to reschedule. I have not heard from Maggio since.

I think he is on the expensive side but at least he could repair it. We had another roofing company tell us it could not be repaired and it was going to have to be replaced. The project was fine. The house has since been sold and I haven't heard anything so I assume it is not leaking. I am not an expert but when I looked out the window, it looked like some of the tiles were still broken. He was very friendly and a big talker. He tells you his life history. He was punctual. I just had a new roof put on and I didn't call him because I think he was high, but I did not have a slate tile roof either.

Very smooth and easy to work with. Scheduled the work exactly when we wanted it and finished promptly.

We knew that the roof was in bad shape, and the final straw was 8 inches of snow in March that resulted in considerable water leakage and damage to part of the top floor ceiling. We knew that we needed to replace the entire roof. After getting three different estimates, we decided to go with Maggio. Their signs are all around our neighborhood and the sales rep, Steve, seemed professional (at the time). They weren't the least expensive, but seemed to offer good value. Plus they have an Angie's List coupon for $250 off and a "lifetime warranty" for a new roof. (The coupon is still on their Angie's List page.) The work was estimated to take four days, but a series of major rain storms and high winds stretched the work over 16 days. They promised that no rain would enter the house during that period, and they were correct. We were very happy with the quality of the work and the professionalism of the crew chief, Gabe. There was some damage to the roof structure that had to be repaired, increasing the cost of the job, but they had warned us and we were not surprised given the 100+ year old house. The work looked very professional to us, and was confirmed by a visiting family friend who used to be a roofer. The BAD part of our experience related to Steve the sales rep. He did not honor the full terms of the Angie's List coupon. He seemed surprised that Maggio had an Angie's List coupon at all, and after some arm-twisting, he gave us the $250 off, but never agreed to the "lifetime warranty." After that debacle, we had a series of days when he kept emailing us the incorrect contract documents. It was as if he couldn't recall the discussions we had just had with him over the phone. In the end, we do have a quality roof that looks like it will hold up for many years - for which we have Gabe and his crew to thank. However, given the way that we were treated by the sales rep - especially not honoring the full terms of the Angie's List coupon - we cannot recommend Maggio to anyone.

The workers at Maggio are very good. They finished the work when they said they would. They were very punctual and professional. I highly recommend them.

Great job overall. The price was higher than other estimates, but I can't argue with the results. Very professional; started and finished on time, and the estimate was accurate.

First the situation. This is a townhouse that was converted to condominiums in 1999. The main roof consists of a rear section that is shingled and at about a 45 degree angle. It meets at the peak with a slanted metal roof that extends to the front of the building about 18" shy of a knee wall which is an extension of the front of the building. Between the knee wall and the metal is a trough of rubber material with a drain in one corner. The knee wall was capped with rubberized material that had split and separated. Spotty leaking was occurring around the drain. The original coating on the metal was mostly gone with significant areas of rust exposed. The flashing around the chimney and along an adjacent building abutting wall was damaged or improperly installed. The bay window roof is rubberized and shaped like a bath tub with a single drain in one corner going through the wall to a downspout. The pipe going through the wall appeared to be the original ( 100yrs old) and rusted or perforated causing a substantial leak. Flashing was also in bad shape contributing to a leak problem. The job was to remove the old drain, enlarge the hole and install a new larger drain. Flashing also was to be replaced. Experience with the contractor. I called three contractors who quoted the work. Maggio did the most professional job of examining the roof, taking numerous photographs and using them in a very comprehensive written proposal. The quotes ranged from $5,500 to $9,800 with Maggio at $7,300. Maggio was on time, polite, thorough and professional. They kept to the agreed schedule after a couple of agreed on slips due to the winter weather. Their crew would take their ladders down and clean at the end of each work day leaving no debris, tools etc. around.

Received a detail project plan with pictures, Provided over 20 references, Offered an incentive to sign quickly, Started on time and ended early. Issue with cost of scaffolding which was $5000. The company owns the scaffolding but, we were charges as though they were renting it from another source. Seemed a bit high, should have tried to negotiate that cost ahead of time. This job was difficult and dangerous. Overall, we were success with their workmanship.

They didn't try to Christmas tree the estimate. They were very straight forward and reasonable about working with me. They did very high quality work for a reasonable price.

The repairs were very professional and we don't have any complaints about the company's workmanship.