Spotless Vision Cleaning Svc

Called and spoke with Tiffany about the Angieslist deal advertised. The first thing she stated was that the company was no longer honoring the Angieslist deals as they weren't going to continue their relationship with Angieslist (as of November 24, the company is still listed on Angieslist). This should have told us enough, but we moved forward due to the desire to have our home cleaned this week, with the hopes of having it picture perfect for advertising photos this weekend. I gave her the total number of bedrooms, bathrooms, other rooms, hallways, floor types, etc. I also requested that the refrigerator be cleaned. She estimated $180 for 6 to 8 hours of service. She then said that usually the refrigerator is an extra $40 but she would include this within the price. We agreed that she would begin at 8am on the date scheduled. A few minutes before 8am she called to say that she was nearby. Around 8:40am she called to say that she was exiting the highway and got a few more directions from me. She arrived at 9:00am. She stated that the house was larger than she envisioned so it would be a minimum of $200. We objected as we have had the entire house cleaned before and $150 is usually the price. Tiffany then became angry telling us that although the house was almost empty and we had taken the effort to remove all items from the floors, etc., this was her new price. She then elevated her tone stating "Well I know what my work is worth and furthermore I don't need the money. I won't just take $180 just because. I have other clients, along with a full-time job." At this point my fiance and I are livid. We had a "conference" about it and decided to bite the bullet on the $20 as it is Thanksgiving week and we really needed the house photographed within 1 day in order to beat our Thanksgiving deadline (big mistake!). Long story short, she and her partner began at 9:30am. When we walked in to the home to see the final product, I just wanted to pay her so she and her partner could leave to never return. There was visible dirt within one of the bathroom toilet rings. Visible dust on the shower trim. Old food still in the oven (which she responded that she only wiped down because usually the oven is an additional $40). And the master shower was hideous. Again, Tiffany replied that the shower would need special cleaning products as she only ........ wiped it down, as that was her idea of a basic cleaning service. She then saw me taking pictures and begin going around room to room to make last minute corrections to the poor work. Needless to say this was TOTALLY A WASTE OF MONEY AND TIME. Not to mention, she promised to email a receipt and we have yet to see that either. If you want your home cleaned don't waste your time as this has proved to be a pretty expensive "wipe down." PS - all the pictures attached are AFTER shots!