A-AAA Tree Service

They cleaned up afterwards. They came on time. They got the job done in a couple of hours. They are excellent. They were great.

First I bought a coupon from Angie's list that gave me $200 off $400 worth of work, for whatever work I decided to have done by A-AAA Tree Services. I made an appointment to get an estimate and the owner came out the next day to look at my trees. He made suggestions and listened to my wishes to have some sunlight in my yard. He gave me the $850. estimate that day and said he would have his secretary email it to me so I could have it written down. I told him I wanted the work done a bit later so it would be in my next month's budget. After I got the email with the written estimate I received a phone call saying they would be in my area one day soon and would be happy to do the job and not bill me till the next month. This was great for me. The men came and pushed a car that did not run but was in the driveway, out of the driveway so their chipping machine could be put in the driveway. They worked on every tree in my yard and did everything that was promised. I worried that my recycle bin may be in their way and offered to move it. One of the young men said, "Mam, we don't ask our customers to work, if anything is in our way we will move it ourselves". The man who topped the tree gave attention to shaping it and making sure it would grow nicely. We are very pleased with the job. We enjoyed watching them work. They raked the yard when they were finished and got up every stray branch. The yard was very clean when they left and they pushed the car back into the driveway. I do think the $850 price was a very fair price. And the coupon saved me $200 off that, so I am very pleased with the cost also.

I contacted A-AAA through Angie's list and was contacted relatively quickly. I requested an estimate and it turned out they were going to be in a nearby area and could possibly fit me into their schedule. I was considering purchasing their "Big Deal" of 199 for 399 worth of services. I wasn't sure I would even make the 399 mark. The estimator showed up as expected and surveyed the property. He gave me an estimate over 1,000 which took me back because I didn't think it was a lot of work. Not to mention, that was a "special" price if the work was done within a couple weeks. Otherwise it would increase by a couple more hundred dollars for additional equipment fees. In the end, the company reps seemed nice and I was super excited about the "Big Deal", but the amount they wanted for the job was simply too much. Compared to other estimates I received it was more than twice the amount! If money wasn't a factor, I would have considered using their services. Since that's not the case, I will look to take my business elsewhere.

They were very responsive to our inquiry and came out right away to look at our tree. Laid out different scenarios for us regarding whether or not to take the tree down. they were honest enough to suggest taking the tree down rather than just removing the dead wood now and then have to call them back later on to remove the tree. As the tree was close to the house, we were inclined to go with safety over aesthetics. Scheduled job for the following week and they were here on time and cleaned up so you would hardly know they were here. Price was very fair. We had three estimates and are very pleased with what was explained to us and the job that was done.

I was pleased the wait time. They were very polite and they did the work quickly. They did a good job. Their estimate was fair.

I had them cut a tree down and then they grind it up. They are in business for a long time. They are professional. Overall, it has been a good experience. They were prompt on time. They were good with their price. They were very respecting. For quality of service I would like to give them a "B-," because they left a lot of wood chips in my yard.

Start to finish, A-AAA was extremely professional. John's assessment of the damage to the trees was very accurate, as I was able to confirm once I saw the limbs actually come down. The pricing was very reasonable. The crew that punctually arrived at my house performed very professional and efficient work. The crew leaders were very communicative, and kept me informed of their progress and the evolving schedule. The work performed was comprehensive - there were no nickel and dime charges for an additional branch here or there, we agreed on a price and they performed all of the work that needed to be done. I couldn't be happier with the results.

A-AAA removed a flowering crab from our back yard a week before Hurricane Sandy roared through in October. We were happy with that work, and were as glad as one can be when losing a tree to work with them. John Sult, his son and Tracy are just about the nicest people. The crew arrived early, and took the tree down. The workers were properly equipped and used common sense in taking the tree down. As it came down, we could the extensive internal damage that occurred because of BGE's hacking at the tree over the years that left stumps and scares for water and insects to get into the tree, and left it mishappen, dyinging and ugly. The stump was ground out, and everything - I mean everything - cleaned up. I like these people because they great to work with, know what they are doing and they employ good people. I recommend them to anyone who asks.

A-AAA came to the house, examined the tree to be removed. Although there was no access to bring heavy machinery into the back yard, I was told they could safely accomplish the task. They arrived on the day we agreed to have the tree removed. They were on time. It was amazing to watch them go about their work ( very professional, safe and aware of all the surroundings). They made very short work of removing the tree, stump and all debris . I would use their services again and have no problem recommending them to my family and friends.

A-AAA came and completed the job and was reasonably priced, given the disaster that was left, expedient, and professional. They were neat, thorough and were available for questions and communicated throughout the process when issues or questions arose. The whole process was easy, the staff was wonderful, and my yard is wonderful after they finished. Thank you!

I was pleasantly shocked that they came out literally at 8:15 AM the day after I submitted my requested for an estimate! The gentleman I spoke with was very nice and knowledgeable and the quote was reasonable

They gave us excellent service. I referred them to my sister’s friend and she was happy too. They showed up and told us what they would do. The thing that impressed me about them was they trimmed things back to the point where they would not have to come back six months later or a year later just for the service, so we appreciated that. They took things back a little further than what we had anticipated but they explained why. They did a very good estimate on what should be trimmed back and what shouldn’t be trimmed back. The guys came within a reasonable time and did the job in one day, which might have been a two-day job.

Overall, I was very satisfied with the promptness and thoroughness of the estimating process, the scheduling, and the performance of the work.

The day the tree removal was performed, the homeowner was at work and the A-AAA estimator (John) was unable to be present. Unfortunately, the work order was ambiguous and there was a miscommunication between John and the crew who actually did the work that resulted in a tree not meant for removal being taken down instead of one of the trees we wished removed. John was very apologetic and frankly admitted that the error was his fault. He offered to take down the tree that should have been removed and to replace the one taken down in error. The replacement tree was selected and planted, as agreed upon. As part of the job cleanup, the crew also removed a large pile of small limbs and sticks in the yard. As it turned out, the tree taken down in error was partially hollow and infested with carpenter ants. While its removal was not altogether lamentable, my son had wanted the cover it offered from the street. A-AAA, as represented by John, was very pleasant to work with and the only reason we give a B for quality is the communication error between estimator and crew. Despite the mistake and because of the manner in which it was handled, we would certainly recommend these people and use them again. f

Just like the last time, they did an excellent job. They even found a few things from the previous job that they said should have been done better, so they redid that work at no charge. Every person in the company is extremely pleasant to speak and very professional. I have absolutely no complaints about them, they really go the extra mile.

not finished yet - will work with them in spring 2013

Very well! My neighbor was so impressed, she used their services too!

I had a bradford pear tree removed from the side of my house. I originally wanted the tree trimmed but they explained the downstream effects of pruning/trimming this tree and how it would probably need fully removed eventually. They have been extremely busy lately, but they set the expectations in advance with me as to the timeline of when they could get to my job. I was afraid they may delay my one tree given that Sandy hit a week before they were scheduled to arrive, but they stuck to my appt and came out and did the job. Wish I had found them for my others trees that i had removed.

** A-AAA Tree Service removed several trees around my home. The project included three very large poplars and an assortment of other trees that numbered around twenty-five. The crew arrived as planned. When the crew arrived I was surprised how they immediately disbursed and began to focus on various trees around the property. Their skilled process, of first removing the tree limbs and lowing same to the ground, was amazing to watch. With the trees near my home, it was great to have such a skilled group. In addition, a crane was brought in to assist in removing the very large trees. ** After the trees were removed, they also removed the unsightly tree stumps leaving a very level area within my yard. In addition, most of the tree limbs and some of the trees of acceptable size, were placed in a wood chipper. Since I didn't need any wood chips, they hauled them away ** I found the crew to be very polite, courteous and focused on the large project. They were also very neat and cleaned-up as the project progressed. ** After seeing the completed job, it is no wonder that others have chosen to give A-AAA Tree Service an "A" rating.

Based on my exceptional experience with this company in the past, I did not hesitate to use them for this job. I called to request an estimate right after a massive storm that created a proliferation of downed and damaged trees in the region. In other words, tree companies were all very busy! I fully understood when I called that I may have to wait a little bit to have the work done, but John was out to do an estimate within a couple of days. He advised me of the work that I should consider doing as well as work that I didn't need to have done. I received a price during this site visit, and Tracy had a contract prepared and the work scheduled (in two weeks) by the day after. The crew and equipment were on site and started working at the exact scheduled time. The workers were professional, well-supervised and completed the work efficiently. The supervisor instructed some of the crew to go back over some of the trimming so that it was completed to his (and my) satisfaction. Everything was completed as agreed, all debris was cleaned from the yard and street, and the yard looks great. I'm very pleased, and it was a hassle-free experience. I couldn't ask for better service.

A-AAA responded quickly and adapted well to a huge job under extremely difficult circumstances. The ground was so soggy that even the small skid-steer used for hauling out logs got stuck in the mud. After the trees were removed there was a wait of about 3 weeks, hoping the ground would dry up enough for their crane truck to come in and reposition the stumps. This didn't happen so eventually the stumps were ground in place. - A lot of wood chips were put down in an attempt to gain traction; I had to dig them out later since buried piles of chips were holding water and not allowing my yard to drain. I suggest they bring plywood to future jobs on very wet ground. - An undamaged section of my fence was pulled out to allow equipment entry and not replaced. Scrap metal scavengers eventually stole my gate. The fence company that repaired the damaged part of my fence fixed this for me.

The phone was answered right away and the estimate was done within the week as agreed. There was a delay on the work after that due to a devastating Maryland storm. I was called first however, to see if I would mind delaying while they took care of the widespread emergency tree work. We agreed and they came back a few weeks later to do the work. The work was done in a day and my neighbors were impressed by their thoroughness and workmanship. During the hauling away of wood, our invisible fence was cut (it must have been sticking out of the ground) and a man was sent to repair it within two hours. I would certainly use them again and have recommended them to my neighbors.

When I called, Mike answered right away and was at my house at the date and time we set up for the estimate. When he came out, he went over everything the crew would have to do and we agreed on a price. After I signed the contract they were at my house the next day to complete the job. Again they showed up right on schedule. They removed the tree and all debris and replaced all furniture moved prior to starting the job.

They were timely. The prices were terrific. They followed up with me and they did a great job.

The service was good; they did a good job and came when they said they were going to come. They cleaned everything up the way they said they would and the price for the job was good.