Family owned & operated since 2004. Additional DBAs - Terrapin Carpet Cleanning, Terrapin Chem-Dry, Chem-Dry. One longtime employee in addition to the owner
Business highlights
21 years of trusted experience
Services we offer
Terrapin Chem-Dry is a small family owned carpet and upholstery cleaner. We use Chem-Dry's most powerful truckmounted system to clean your carpets, rugs and upholstery. We are experts in pet urine removal and can dry out your wet basement and water damage.
It went great. This is the second time I have used this company. Bill was extremely nice and helpful in arranging the service. Warren and Caleb arrived right on time. They did an absolutely wonderful job. They were extremely considerate and wanted to make sure I was happy with their work. I was, and will absolutely use this company again.
EXCELLENT CLEANING OF A CARPET THAT WAS BADLY STAINED IN DINING AREA.
Description of Work: CLEANED WALL TO WALL CARPET IN ONE BEDROOM APARTMENT
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Di L.
06/2016
5.0
carpet cleaners
+ -1 more
It went great! Bill and Dan arrived and immediately started the cleaning. They were diligent and I believe did a really good job. They cared about the dog and cat and the carpets dried really quickly.. Good job!
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ralph K.
03/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
unknown
Description of Work: I have used Terrapin for carpets and rugs over many years. Bill and crew do a fantastic job. They are always professional, on time and conscientious. They are careful around furniture, moving or protecting as needed. I have referred both family and friends to this great company and will continue to use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Michael S.
02/2016
5.0
carpet cleaners
+ -1 more
Excellent work. We've used Terrapin Chemdry several times over the last couple of years. Bill and Dan do excellent work. We had just finished some construction and the carpets needed to be cleaned. They did an excellent job like they always do.
Description of Work: Cleaned carpets throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
S K.
07/2015
5.0
carpet cleaners
+ -1 more
Terrapin Chem-Dry is one of the best companies I have worked with! I scheduled an appointment with Bill on the phone. He provided an estimate. On the day of the appointment, Bill and Dan came promptly at the agreed time. They did a walk-through and provided me with a final price which was exactly the same as the estimate. They completed the job at high standard. I would definitely go back to Terrapin Chem-Dry in the future and recommend them to all my friends and family without hesitation.
Description of Work: Carpet cleaning basic package for a 4-bedroom single family home. Job details: vacuum carpet, apply cleaning solution, thoroughly clean carpet, and remove all spots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Connie B.
10/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: I've used them a number of times, mostly for upholstery cleaning. They are very responsive in scheduling, and arrive promptly. They do excellent work and are efficient in handling it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Kenneth P.
10/2014
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eugenia M.
12/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
LOVE THIS COMPANY! Previously had used a company that advertises a group photo of their many young sons and they were and quot;okand quot;. When I started looking for another ChemDry cleaning company, came across Terrapin ChemDry. They came out and far exceeded my expectations and my experience with the previous company. My 10 year carpets looked NEW. They did all the moving of furniture. So, when I needed carpet cleaning again, called them. They quickly gave me an appointment. They were PUNCTUAL! They were entirely professional and thorough. Let me mention that my home has an interior staircase with the 1980's and quot;open stairsand quot; where there are no risers and you see between each stair. Those stairs are tedious, but Terrapin Chem Dry took it all in stride. They cleaned living room, dining room, four sections of stairs and two landings, plus a family room for $240.00, INCLUDING stain protection. They worked very quickly and were done in under two hours. The carpeting they cleaned looks NEW again! This company makes it EASY-PEASY to keep your home clean.
Description of Work: Complete cleaning of synthetic wall-to-wall carpeting for: Living room, dining room, four sections of stairs, two stair landings, full family room. Scotch-guard treatment after cleaning. Removal and replacement of all furniture (except light-weight breakables which were removed prior to Terrapin ChemDry arriving).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Mark T.
05/2006
3.0
carpet cleaners, upholstery cleaning
+ 0 more
The upholstery cleaning was a total bust. They were not able to get the sofa and loveseat clean, and it actually looked worse after cleaning. They are refunding the cost but are not attempting a second clean.
Description of Work: They cleaned my upholstery and one carpet.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$185
Response from Terrapin Chemdry
Terrapin Chem-Dry stands by it's work. Due to my inability to remove the previous stains on the upholstery I offered a refund of the total upholstery cleaning amount. This cleaning in 2006 was the last time I found it necessary to do this.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage
FAQ
Terrapin Chemdry is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Terrapin Chemdry accepts the following forms of payment: Check,MasterCard,Visa
No, Terrapin Chemdry does not offer a senior discount.
No, Terrapin Chemdry does not offer emergency services.
Yes, Terrapin Chemdry offers warranties.
Terrapin Chemdry offers the following services: Terrapin Chem-Dry is a small family owned carpet and upholstery cleaner. We use Chem-Dry's most powerful truckmounted system to clean your carpets, rugs and upholstery. We are experts in pet urine removal and can dry out your wet basement and water damage.