Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Royal Plus Inc

Roofing, Drain Cleaning, Water Heaters,

About us

Royal Plus, established in 1983, is a multi-faceted company that initially began as a carpet cleaning operation in Harford County. Since then, they have added a variety of services. They include sales and installation of top quality flooring products, a plumbing, heating and air conditioning division along with a disaster recovery and restoration service. It is the disaster recovery and restoration service that has resulted in Royal Plus being considered one of the leaders in the disaster response industry. Royal Plus is headquartered in Snow Hill and has offices in Hanover and Ocean City, Maryland; Key West, Casselberry and Jacksonville, Florida; as well as Wilmington, DE.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Repair of damage from wind, water, fire, mold and storm, climate control, structural drying, emergency power, emergency AC, content cleaning, asbestos abatement, smoke and soot removal, trauma & crime scene clean up, board up, Delmarva plumbing, Delmarva heating, Delmarva air conditioning, Delmarva air duct Cleaning, Delmarva complete flooring store featuring, carpet, tile, laminate & hardwoods.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.93 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
3.9
responsiveness
3.9
punctuality
3.9
Showing 1-3 of 3 reviews

Kathleen S.
03/2016
5.0
flooring contractor, plumbing, roofing, water heater repair, drain cleaning
  + 3 more
The service tech was there in about 45 minutes. He helped us unload the soaked camping gear from the closet and pull out the piece of carpet (just a remnant) that it was sitting on. We spread the items out on picnic tables, and the back deck while he got to work. He cut off the plumbing and electric to the water heater and drained the rest of the horribly rusty water out. Then came the bad news - it was shot. We decided to replace it with a slightly larger one, which was more energy efficient. He went somewhere and got it. He hooked everything back up and put two fans in the closet (it is a big closet under a set of steps from the garage to a room above the garage) to dry it out. He left the fans for 3 days and then called to come back and get them. We just unplugged them and set them on our front porch for him, because we were not going to be home. He was quite pleasant and knowlegable about the different types of water heaters and gave us lots of information to make our decision. Thinking about it, I guess $130.00 is reasonable for an after hours emergency service call, after all, he missed his dinner to come help us.
Description of Work: I came home to a flood of water rushing from under my garage door. My hot water heater is located in a closet in my garage where all of our camping gear is stored. The thing had apparently rusted through. I called Royal Plus, because I had used them before and I see their trucks all the time (and I had a magnet on my fridge.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Ashley C.
11/2015
1.0
roofing
  + -1 more
unknown
Description of Work: They came out to check our crawl space during our home inspection. We had to chase the technician around to complete the paperwork. He refused to and it is unknown if he actually showed up. He only completed the paperwork after he was fired. The report he did submit was handwritten, horrific spelling, and did not match our home. Essentially they are a con artist business.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Thomas H.
04/2013
1.0
roofing
  + -1 more
To me it was a scam. These guys they came out three times, three different people and was like sign the contract, sign the contract,sign the contract. I am not signing anything until I find out what was going on. There was an addition in the back that had to be redone and there was a porch in the front. The rest of the roof was okay except for like around the chimney and all they wanted to do was tear off the entire roof. I would never recommend them. They were trying to do more than what was required. The only thing they ever wanted to do when they came out was sign the contract.
Description of Work: I used Royal Plus Inc. for estimates.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Response from Royal Plus Inc
Royal Plus, Inc. received this insurance assignment during Superstorm Sandy last year. It came to us as a general assignment at the time, so we were unsure if it was a request for emergency services or for an inspection. We received the following communication from the customers insurance company “Roof damage in 2 places, one over front porch and 2nd over back room. Roof leaked in both places during storm and is missing shingles in both spots”. Our project Manager arrived onsite and asked the customer to sign the “Emergency work authorization”, which is standard in the insurance industry for all emergency work. At that point, we believed that an emergency tarp could be necessary. This customer refused to sign the emergency work authorization, so we scheduled an estimator to go out to inspect and provide a repair estimate. With hundreds of claims received in a matter of days, our estimator missed some dimensions needed to complete the estimate, so unfortunately we did have to send a third person out. We did apologize to the customer for the inconvenience. This is not usual practice for Royal Plus, Inc. and Sandy did create some very unusual circumstances. When we sent our findings to the adjuster (who was assigned to the customers claim) he agreed with the scope of work we provided. Even though the customer elected not to use our services, we have confirmed that the customer was paid in full based on our estimate, and accepted payment from the insurance company, for the full amount, in spite of his claim that Royal Plus was “trying to do more than what was required”. As a company, we stand behind our work and our employees. Sincerely, Tony McEvoy, Chief Operating Officer Royal Plus, Inc.

    Contact information

    201 Belt St, Snow Hill, MD 21863

    www.royalplus.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Drain Cleaning,
    Water Heaters,
    Plumbing,
    Flooring Sales and Installation,
    Biohazard Remediation,
    Lead Testing & Removal,
    Mold Testing & Remediation,
    Asbestos Removal,
    Kitchen and Bath Remodeling,
    Dumpster Service,
    Air Duct Cleaning

    FAQ

    Royal Plus Inc is currently rated 3.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Royal Plus Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Royal Plus Inc does not offer free project estimates.
    No, Royal Plus Inc does not offer eco-friendly accreditations.
    No, Royal Plus Inc does not offer a senior discount.
    Yes, Royal Plus Inc offers emergency services.
    Yes, Royal Plus Inc offers warranties.
    Royal Plus Inc offers the following services: Repair of damage from wind, water, fire, mold and storm, climate control, structural drying, emergency power, emergency AC, content cleaning, asbestos abatement, smoke and soot removal, trauma & crime scene clean up, board up, Delmarva plumbing, Delmarva heating, Delmarva air conditioning, Delmarva air duct Cleaning, Delmarva complete flooring store featuring, carpet, tile, laminate & hardwoods.

    Contact information

    201 Belt St, Snow Hill, MD 21863

    www.royalplus.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM