William G Hyman Electrical Contractor

We checked the list and received estimates from 3 electricians for the work we needed. We needed to install 14 recessed lights, replace two existing fixtures, install two ceiling fans and one new ceiling light. The gentleman who came for our estimate was professional and very nice. However, he asked to see our curcuit panel and told us that our entire circuit panel needed to be replaced to the tune of $2300. This sounded suspicious to me since when we moved in 5 years ago our inspector made a point of telling us about what good shape it was in especially with the copper wiring. When I had another company come in for their estimate I asked them to check the panel to see if anything was of concern. I didn't tell them the specifics of what the Hyman electrician told me. This other electrician noted that it was in fine shape, especially considering the copper wiring (same words our inspector had used). I then told him about what Hyman had noted and he said what they told me was nonsense and they were probably just trying to make an extra buck or two. Needless to say we didn't hire William Hyman.

The one criticism is that the company was pushy about finding more work to do - for example, insisting that building codes called for all our kitchen outlets be grounded - which would have costed 2k additional, as well as putting in bathroom exhaust fans and running some sort of 'total maintenance package' which sounded like a moneymaker for the company. In their favor, they did assess we did not need a new electrical breaker box, which other electricians really wanted to change out.

They were very good and very responsive. We had a couple of problems with installation of the fan, but that was partly the fan?s fault and not theirs. The owner came out, and he was very good. It just took a couple of days to install it because of the problems we had. We had them called them for a quote, and we would use them again in the future.

The service was terrific. I got the feeling that it was expensive compared to other companies. He explained everything well and I understood why he was putting in certain things. The quality was very good and they were very professional.

Excellent service, the price was a bit high for my means

Diagnosed that part of the circuit that was dead was downstream of GFCI outlet, and reset it. Electrician offered to rewire so the two were independent, and we agreed. He performed the rewiring promptly. Overall, easy and nice to deal with.

Gave competitive estimate; came out to perform work when they said they wood; were easily accessible and responsive to our calls and questions. Finished on time.

Three-phased project, so they came out at least 3-4 times plus Alec's visit for estimate. The estimate was very confusing, which led to an error on my part regarding the total amount for the whole project (looked like $3500 - ended up being $5500). Not an insignificant amount to be sure. Again, the error was mine but I don't think wouldn't have happened had the estimate been more clear (or reworked after various options were finalized). Once we got past that (which came up during the second visit when Jeremy handed me an invoice), the work itself was very good. I'm extremely detail oriented and Hyman's crew certainly met my expectations. All the work was very neatly done thanks to Jeremy's attention to detail. Over the course of the project, we had a few hitches though: (1) the manufacturer (and my own research) indicated that the duct work for the remote attic fan should be insulated. They'd installed non-insulated ducting and told me it would be fine. After talking it over with Bill & Jeremy though, they did come back and replace everything with insulated ducting much to my satisfaction. (2) I wanted to re-use a fixture from my lower bath shower for my workroom, but after they took it out it disappeared. It was a perfectly good fixture and I was surprised I wasn't asked if I wanted it. Again though, Jeremy addressed this by promising a credit or a replacement. When I paid my final invoice, I brought this up to Bill for the credit. He then checked with Jeremy who he said told him the fixture was no good and had been thrown away. After some discussion, Bill agreed to replace the fixture. When I told him I planned to use it in my work room, he suggested a flourescent light. To my amazement, he shipped me a 36" double ballister! Awesome! (3) The fan in the basment developed a humming noise within a couple of weeks - they replaced the motor for me. Can't ask for more than that. I wanted to point out these issues not because they occured, but because of the way Hyman addressed them. I'm still reeling from the sticker shock of this job (to be honest, I thought $3500 was expensive - $5500? Wow, still hurts when I think about it). HOWEVER, the work quality and customer service was impressive. That said, let me explain my marks: Price: Gave them a B for obvious reasons. These guys are expensive, but they're worth it in my view. Quality: I almost gave them a B here because the insulated duct work for the remote fan should have been installed in the first place. Every bit of research I did on this AND the manufacturer of the fan highly recommend insulated duct work on anything running through a non-air conditioned space to prevent moisture from building up in the system. Plus, given these prices I wasn't going to accept anything less than the best. On balance, these guys were d*** good so they deserve this A. Responsivemess: Top notch. Punctuality: On a couple of the visits they were signifianctly late (almost 2 hours). This wouldn't have been a big deal expect that on those occasions I needed them to finish up so my other contractors could proceeed. Again, long project with multiple visits, so nothing to get in a twist about. Professionalism: Good marks here for sure. Addressed my concerns throughout the project and wnet above and beyond with the replacement light as well as several other issues. The ONLY reason they don't get an A here is that Bill asked me to give him an A rating here on Angie's List when I paid my last invoice. Not a professional thing to do in my view. Bottom line? I will use them again (and there's still a lot of electrical work to be done in my house). Next time though, I'll make sure they give me an estimate that is 100% clear so I don't get surprised when I get a bill. That was, in all fairness, as much my fault as it was theirs. Hard to go wrong with Hyman - I trust my next rating for them will be A's across the board.

They were on time, neat, and courteous. They did everything that I asked them to do and made suggestions about how to do the work better. All of the inside work was on schedule only getting behind by about a week because of working around some of the other contractors.

The electrician was thorough, competent and prompt. This firm will be my go-to people for all electrical work in the future.

The experience was very good. I didn't have any hassle with them. They showed up, did the work, and explained things well. I would absolutely use them again.

I thought that they were very interested in quality but they were a bit pricey. When they came in, they were very respectful and laid paper down everywhere they went. They were very accommodating to our scheduling needs. I would recommend them and would use them again in the future.

They came and fixed it in 5 minutes. They were very polite, timely and efficient. It took about a week to get an appointment with them. We were really satisfied with what they did. I would use them again in future.

The electrician was very professional and explained what he was doing as he went along. He cleaned up the mess after each job before working on the next item. The quality of his work was good and he paid attention to detail -- such as trying to align the new GFCI with the switches in the bathroom.

After the appointment was originally scheduled, it had to be moved a day because the company had not been aware of a major job on that day. The crew did come promptly early in the morning, and the head of the crew seemed experienced and gave good advice on needed services. I felt a lot of confidence in them. However, after they told me the work was finished the next day, and I returned to the house after they had left, it turned out they had not completed their inspection of their work and about a quarter of the electrical circuits in the new electrical box had not been connected. When I spoke to them the next morning, they appropriately apologized and finished the work properly. They were friendly and appeared to be highly competent so I will give them the benefit of the doubt on the mistakes that were made and expect I will use them again.

Hyman Electric showed up on time for the estimate, and while a bit higher than a few of the others, they seemed well suited for the project. They worked around our schedule to pick a date for the service, showed up on time and were very professional! (It rained while they were working outside on the new lines and they got soaked! When they came back into our house, they put down tarps and removed their shoes to prevent our carpets from getting dirty! I am a picky person so this was a big plus for me!!). They removed the old panel box and fuses and installed new circuit breakers. In accordance with Mont. Co. code, they installed new ground lines. They finished in a timely manner and well within their estimate. They saw everything through until the final inspection from the county - which passed with no problems at all. I would certainly recommend them for heavy up service. In fact, we are thinking of adding some additional recessed lighting into our living room and we will most certainly use them again! Job Well Done!

An attic fan installed 13 months earlier by another company died 1 month after the warranty expired. I called Hyman Electric and Alex came over very quickly to assess the problem (broken fan blade). I said I wanted to replace the fan with one with a more powerful motor and he explained my options. We set a date for installment but, because the weather was very hot and the new fan was in stock, he returned within a day. The fan he installed was larger and more powerful than the original and cost less. He also added an on-off switch as a safety precaution.

the kitchen lights went out last night. i called this morning after finding their name on angies list. they were here within an hour and nice as can be. the electrician knew his work, quickly replaced the broken switch in the kitchen and offered to put in new smoke detectors around the house. he was helpful and responsive to my questions about other electrical problems in my house. i plan on calling them again for future work.

Two electricians arrived promptly in the morning. I initially provided them with an overview of what needed to be done, and they went to work immediately, dividing the work between the two. One replaced the kitchen light and the other checked for two possible shorts - one in the utility room and one in the laundry room. Neither turned out to be shorts, but instead the one light fixture in the utility room just needed to be tightened, and the light fixture in the laundry room needed to be replaced. The gentlemen were very polite and very professional. They completed the work accurately and quickly and provided quotes on some potential additional work, including the potential replacement of the light fixture in the laundry room.

It went well. I was especially impressed when they didn't have any availability for the week we wanted and suggested one of their competitors. (Turns out the other guys weren't free either so we stayed with Hyman.) They called back when the promised to set the time. The actual electrician did show up later than the window we asked for. But once here, he was thorough, friendly and got the job done. He also cleaned up behind himself.

I kept losing electrical power tro my refirgerator and microwave. I called and within a few days Hyman electric came out and assessed the situation, provided a shote term fix for the problem.gave me an estimate to have the problem fixed for real and gave me a date withi n a week to have the work done. They were responsive. polite, quick and very professional.

Byron provided excellent service, he was friendly, knowlegeable, and courteous. Called before arriving, completed the work promptly.

He is really really impressive. We are going to use him again. He is very knowledgeable, made suggestions and he did what we asked him to do along the way.

On March 6, I lost power to alll second-floor rooms in the back of my house. Because this was unprecedented, I was afraid to tamper with the circuit panel. I called Mr. Hyman because he had so many favorable ratings on Angie's list. He responded promptly, sending a technician on March 7 and a crew to do the repairs described above (first job) on March 10. He mentioned that I had squirrel damage to the outside of the house, which needed to be repaired, and recommended a contractor, Mr. Wasli, with whom he had worked. For almost three weeks, everything worked perfectly. During this period, Mr Hyman phoned several times, inquiring whether everything was working and requesting that I submit a report to Angie's List if I was satisfied. . For some reason, I didn't get around to submitting a report immediately. Almost three weeks after the firrst incident (for which I had paid $2,500), the same circuit tripped again. I promptly called Mr. Hyman and asked whether the $2,500 would cover subsequent repairs, since the circuit panel was apparently not the source of the problem. He said that it would not, because the panel would have soon needed to be replaced.. He sent another technician (Alec) to identify the problem. Alec said that the problem was squirrel damage to wires in the attic and that Mr. Wasli could remove the squirrels from the attic before making the outside repairs to prevent their re-entry. Alec's estimate was $1,200-1,300. When next I contacted, Mr. Hyman, he said that he could not quote a price (pressed for a "worst case scenario," he said that this job could run as high as $2,500) or tell me approximately how long these repairs would take. He also said that I would have to a trapper for squirrel removal (which Mr. Wasli could not do) before he could make the electrical repairs. I reminded him what Alec had told me, and Mr. Hyman said that Alec "misspoke." Because I didn't want to go back to Square 1 with another electrician, I decided to stick with Mr. Hyman. During the next 3 1/2 weeks I selected a trapper (final cost: $375), notified Mr. Wasli that I would use his services (cost: $1,200), and went without power in the two bathrooms and bedroom upstairs. Mr. Hyman had recommended not resetting the circuit for fear of an electrical fire. Finally, on April 29, Mr. Hyman's technician, Jeremy, along with his assistant, Seth, made the necessary repairs. Jeremy inspired confidence; he was certain he had identified and corrected the underlying problem(cost a pleasant surprise: "only" $930). Jokingly, he noted that he never got callbacks. Of all the people at W. G. Hyman with whom I dealt, Jeremy is the only one I would hire again with no reservations. In addition to the $3,430 for electrical repairs, I also spent $375 for humane squirrel removal and $1,200 for the outside repairs, bringing my total expenses to $5,000.

They were prompt and professional and completed the work we needed; it has worked fine. We had bought the house four months ago, and they made recommendations for other electrical work we might need to do in the near future, but without any pressure. My only complaint is that there was a good deal of sawdust left from where they drilled through the floor, and no attempt was made to clean it up or to protect our belongings from the sawdust. We were getting the work done quickly and didn't have time to do any comparison shopping - we thought it was a little expensive for one outlet, though they did have to run the line almost all the way through the house, so maybe that accounts for it. Overall a good experience.