Total Tech Geeks is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Dinesh and his team were amazing! I highly recommend!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bruce K.
02/2019
5.0
Super fast, excellent service. Repaired and upgrade from Windows 8.1 to Windows 10 within 24 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David d.
01/2019
5.0
They were on time, friendly and very good. They came to my house and were honest and trustworthy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Harry T.
12/2018
5.0
The servicer was great. I will definitely hire the young man who came here. He was extremely knowledgeable, polite and helpful. Very satisfied customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edwin W.
12/2018
3.0
They will pick up and drop off equipment and do good work. My laptop had multiple issues and required lots of return visits to correct. Seems attitudes and politeness were wearing thin towards the end. But they did finally resolve all issues and give me a reliable laptop I paid for.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Kristy A.
12/2018
5.0
Friendly, honest service :) Dinosh was helpful and informative:)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim H.
10/2018
5.0
very helpful, knowledgeable and they did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul D.
10/2018
5.0
The service was timely and performed quite well.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Stephen B.
09/2018
5.0
The two techs arrived at my house almost exactly at the promised time. Both were extremely pleasant, courteous, and presented themselves in a professional manner. They proceeded to evaluate the issue and we then scheduled a return day and time which they subsequently observed with the same precision which they applied to their arrival on the first day. As they began their work they identified some additional challenges which they undertook without hesitation. Since the job would require and additional day but knowing that I was anxious to complete the project they agreed to return the next day which was a Sunday. On that occasion just one of the two techs attended to the job but performed it with the same professionalism and courtesy that I had observed on the two previous encounters. Over all I am extremely pleased with all aspects of the service provided by Total Tech Geeks and recommend them without hesitation or qualification.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ashley J.
08/2018
5.0
They successfully recovered all of my data when my laptops operating system failed. Even came and put it on my new computer! Happy with the results and reasonable pricing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Eenie W.
08/2018
5.0
On time, polite focused,my problem with printing was solved AND my laptop has never been so fast or so clear with amazing color.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ellen B.
02/2018
5.0
Dinesh was prompt, professional, and knowledgeable. He explained the problem clearly and resolved the issue without difficulty. I will definitely call Total Tech Geeks again should I have any computer problems in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Alexander W.
02/2018
0.5
I was promised that my computer would be repaired within five to seven days...and today is day number eight. A telephone recording from the company was left on my voice mail stating that my computer repair was now in "phase six" and that I would be contacted by the end of the day regarding my data recovery...I was not contacted but I did leave a message stating my dissatisfaction with the entire process, and now desire the quick return of my computer. I don't have my computer back yet.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
3.0
VINCE T.
02/2018
5.0
Very professional. Polite and responsive. Met their promised schedule. Definitely "service with a smile". It is obvious Dinesh really enjoys his profession.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rita H.
01/2018
5.0
Arrived earlier than expected, hard drive crashed, kept us informed of progress, arrived earlier than expected with retrieved data. Assisted in installing new PC. Courteous, answered all questions. Will readily go back to these guys. Came from Silver Spring, MD to Dulles area. Denish was terrific!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
david s.
01/2018
5.0
On time for visit; the hard drive crashed and they replaced the HD and recovered 500 gigs of data. Very happy
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dondi D.
01/2018
5.0
Danesh arrived as scheduled and immediately put my mind at ease. He was very kind, knowledgeable and professional and was able to pinpoint and correct the complicated problem quickly. It was an absolute pleasure having him in my home and I so appreciate the work he did for me. I will definitely use TTG for future issues and highly recommend their services. Thank You!!!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alex K.
01/2018
4.0
The technician was kind and flexible in scheduling pick up and drop off of computer.
Rating Category
Rating out of 5
quality
2.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
jim m.
01/2018
5.0
Dinesh was great!! On time, reliable, knowledgeable and very helpful. Will call him for any other help we need. Took all the time to explain things to us and we appreciate all the work he did JIm
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Allison W.
01/2018
5.0
Very knowledgeable and easy to talk to. Finally solved a home internet problem neither Verizon nor Best Buy could! Highly recommend!