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Rooter-Man

Drain Cleaning, Plumbing, Septic Systems

About us

Licensed by state of MD (#15360588)a full service Plumbing and Drain Cleaning Company. Branch of a Franchise which has been in business for 39 years. Locally owned and operated, we do not use subcontractors. Our Technicians will give you a price upfront before starting work, no surprises. All of our work is 100% Guaranteed.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

We Service All Your Plumbing and Drain Needs,7Day/24Hr Emergency Service,Trenchless Sewer Replacement,Water Line Replacement faucets, garbage disposals, sump pumps,energy efficient water heaters,video camera inspections. No job is to small or big Locally owned and operated, quality workmanship.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-10 of 10 reviews

Barbara M.
02/2018
5.0
drain cleaning
  + -1 more
My tub had been getting increasingly more clogged and my "home remedies" did nothing to improve things. I found Rooter Man on Angie's list and called them on a Monday afternoon. Adam was able to come the next morning. He was punctual and very professional. In about 45 minutes he had cleared the tub and sink drains. I even got the senior 10% discount. Would definitely use them again (though I hope I don't have to). Thanks!
Description of Work: Cleared clogged tub and bathroom sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
Adam was outstanding! He was prompt, professional and personable. He explained everything, gave us prices up front, and did a great job. I would highly recommend Rooter-Man.
Description of Work: Sewer backed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veda A.
08/2016
5.0
plumbing, septic tank, drain cleaning
  + 1 more
Called on a Tuesday and work was done the following Friday. Technician was prompt, courteous and professional. Very pleased with this company. Used company coupon from the AL site and I would hire them again.
Description of Work: Septic Tank Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan B.
03/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: very honest
Rating CategoryRating out of 5
Yes, I recommend this pro

B. Kay S.
09/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: The provider found that we did not need the service requested. I appreciated the honesty.
Rating CategoryRating out of 5
Yes, I recommend this pro

robert L.
12/2014
5.0
drain cleaning
  + -1 more
succesfully cleared above line which also cleared kitchen drain line .
Description of Work: snaked and cleared laundry tub drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MATTHEW P.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
The first time we called Rooter-Man was in the winter, when there was a snowstorm and everything shut down. The pipe to our bathroom sink chose that day to crack and leak all over our floor. This meant we had to shut off the main water to our house -- while we also had houseguests. We called several other plumbers, but they either wouldn't come, couldn't tell us when they would come, or weren't going to be able to make it for more than 10 hours. After we called Rooter-Man, Sean came in less than 2 hours, and had it fixed in less than 30 minutes. And he charged the usual, reasonable rate, despite the urgency of the repair and the snowstorm. Since we were happy about the service, we used them again several months later to install a backup sump pump in our basement (after we had a sewer backup and, several days later, a failure of our main sump pump). Sean quoted a price for a battery-powered unit, but I was interested in a water-powered unit. He didn't have any experience with that, but he looked into it, and got back to me the next day with a price. I thought about it for a few days, and then called him back. He scheduled installation for the next day, had the job completed within a couple of hours, and charged a reasonable price.
Description of Work: Installed a backup sump pump. On a different occasion, the same person came for an emergency repair of a leaking line to a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Helena D.
02/2014
5.0
drain cleaning
  + -1 more
Rooter-Man cleared out a basement floor drain. First by hand and then with a snake. Everything went smoothly. Their customer service is outstanding.
Description of Work: unclog basement floor drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James R.
06/2011
5.0
drain cleaning
  + -1 more
I had a badly clogged kitchen sink. I called the company at around 8PM hoping to get someone to come out the next day. To my surprise a live person answered the phone! She was very responsive and although I said it was not an emergency she said they could get someone to me in half an hour. Half an hour later Adam arrived and did a first rate job clearing the drain. Considering the almost immediate service and Adam's need to snake out about 30 feet to undo the clog I belive the price was more than reasonable.
Description of Work: The company used a rooter to unclog a kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

theodore K.
12/2010
3.0
drain cleaning
  + -1 more
They came out the first time which was a Sunday so I paid the extra fee and he did the work within about 20 minutes. A few weeks later I had the exact same problem, again on a Sunday. I called him and he was in West Virginia (I am in Maryland.) and he said he wasn't sure if he could make it. Around 7pm he was able to make it. At that time he bought a bigger tool and spent more time cleaning the drain. I think that this time the drain was cleared the entire way. I believe that this time the problem was solved. He didn't charge me for his second trip. He was one of the only plumbers I found who was willing to come out on a Sunday when the problem originally occurred.
Description of Work: He came out to clean the drain because the water was backing up in my basement.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$295

Response from Rooter-Man
.

    Contact information

    P.O. Box 9271, Silver Spring, MD 20916

    www.rootermanmd.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing,
    Septic Systems

    FAQ

    Rooter-Man is currently rated 4.8 overall out of 5.
    Rooter-Man accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, Rooter-Man does not offer free project estimates.
    No, Rooter-Man does not offer eco-friendly accreditations.
    No, Rooter-Man does not offer a senior discount.
    Yes, Rooter-Man offers emergency services.
    Yes, Rooter-Man offers warranties.
    Rooter-Man offers the following services: We Service All Your Plumbing and Drain Needs,7Day/24Hr Emergency Service,Trenchless Sewer Replacement,Water Line Replacement faucets, garbage disposals, sump pumps,energy efficient water heaters,video camera inspections. No job is to small or big Locally owned and operated, quality workmanship.

    Contact information

    P.O. Box 9271, Silver Spring, MD 20916

    www.rootermanmd.com