Power Home Remodeling

All work was professional

A+ Service & Professionalism

perfectly. the house looks great.

Very well done.

Fantastic best one yet.

Excellent job.

Great job!

Overall, excellent work.

Very good professional and curious

Outstanding

They did a great job.

as expected

Excellent!

The install was superb.

The Work was done in one day.

terrible experience

Both projects went well

Their professionalism is great. It seems as if their construction crew knows what they are doing, checking for damages first before they wrap the house and put on the vinyl siding with insulation. There is a lot of noise, but they are not really damaging anything around the property.

Last week we had a salesman came to our house to give us an estimate for a new roof. Not only did it take over 2 hours to get any mention of cost, but when he finally did gave us a number it was so outrageously expensive that we immediately said no. For 20 minutes then he proceeded to reduce the price by a third...which seems a bit suspicious...each reduction was preceded by us saying no. Not only was this a bit strange but in order to get this "reduced"/ over priced estimate (still) we had to lock in immediately-something about a first visit discount.. Not only did he keep reducing the price but during his 2 hour debacle, he needed to use our bathroom, then he needed water, then he needed to plug in his computer. He also started talking about changing the structure of our roof, even though I kept insisting that all of that was fine and that all we needed was a roof.

A friendly, courteous Power rep appeared at my door offering a free estimate on replacement windows. I agreed, since the work had needed to be done for many years, and a sales rep showed up punctually at the appointed time a few days later. This young man was energetic, courteous, and very knowledgable, but the "estimate" turned into a 3-hour illustrated session on the company's history and policies, the interior anatomy of various types of windows (complete with visual aids and demonstrations), and a PowerPoint comparison of Power's prices with those of several other national brands. It was a bit overwhelming, but the rep's appealing personality, eagerness to please, and obvious confidence in his company and product eased the pain. He offered me several types of discounts and I ended up getting financing for new windows and gutters. Power custom makes their windows, so careful measurements were taken of each window. A few days before work began, a project chief came by to double check measurements and details of the products I purchased. Power reps contacted me by phone regarding each step in the process and reminders of each appointment. All work was done in one day. The crew chief was punctual, courteous, and informative, and his crew worked quickly, finishing on the inside first and cleaning up after themselves. At midday a manager from Power arranged by phone to drop in to oversee progress and talk to me about any questions I had. He gave me a tutorial on how the new windows worked and answered all my questions about financing details. He was extremely pleasant and reassuring. Thirteen new windows plus new gutters and downspouts were installed within about 8 hours, with no mess left behind. I usually avoid working with large, national companies, and I certainly could have gotten less expensive windows. But I'm confident that I got a high-quality product at a price comparable to other companies. Power offers a no-questions, lifetime warranty on its products, and no penalty for early payoff of financing. All of my interactions with Power's reps and workmen were positive. In fact, I enjoyed interacting with their people, despite my anxiety about the expense of the project. I especially appreciated their punctuality and efficiency. They are indeed excellent salesmen, but I never felt I was being manipulated. I already see a difference in heat retention with the new windows.

I scheduled a roofing estimate with this company. The sales rep was very friendly, however, I was not aware that the estimate would take 3 hours of our time and include buy now or pay 30% more sales tactic at the end. The calculation of the estimate itself took a lot of time in itself and after it was clear that I was not making a decision that night. I refuse to work with a company with such a pressured sale pitch.

High pressure sale tactics however, I contracted with them with a $500.00 discount.

Excellent. Received visit from salesman, who provided excellent demonstration of their product and available pricing/payment options. Best pricing/payment is available only on day of their visit. Only criticism is being given the day of presentation to take advantage of their best pricing/payment option. Was our first estimate for windows, so would have felt less pressure if they'd afforded 2-3 days on estimate in order to compare pricing/quality with other companies. Not sure how to evaluate price since we didn't get opportunity to shop around, hence the "B" for that area above. Only able to afford half the windows at this time, but company said discounted price/low interest financing/low monthly payment option will apply when we're ready to install remainder of windows. Coming from Baltimore, they told me they wouldn't be able to arrive until late morning due to traffic, and to plan on two-day job. They competed removal and installation of all windows on first day and applied interior caulking. Completed insulation, exterior caulking and wrapping on second day. Workers were very professional and friendly, and appeared very proficient at their trade. All areas were cleaned and debris removed each day. Was informed that Quality Inspector would be coming by and expect call for appointment confirmation, but never heard back nor saw inspector. Some minor issues will require attention (screen that doesn't close properly), but, overall, we are most pleased with our custom windows, and can already notice significant improvement in inside/outside barrier.

They scheduled the service immediately after we committed to do the work. The staff was done in a couple hours. Very professional and concerned about customer satisfaction.

Power not only met, but far exceeded our expectations. Everyone on the team was extremely professional. The sales presentation was thorough without being overbearing and the installation crew was outstanding. The crew arrived ontime and got to work right away. The guys were efficient and cleaned up as they worked. When the crew left for the day there was no evidence that they had been there at all. In fact they put drop cloths down throughout the house. If you need your windows done call them you won't be dissapointed. My wife and I have already started discussing what project we'll have Power do next.