JC and JC HVAC Mechanical Contractors LLC

Excellent!!

Overall, it was an excellent job by JC & JC folks. They came on time, did the job well and in time (changed the A/C unit as well the evaporator). They charged a fair price and were very professional. I would use them again.

Hhe was professional and since my unit was around 10 years old and not very efficient i asked him about going to a more energy efficient system. i decided to replace the entire system. I then priced the system with several other companies and his price was the lowest. So i went with him. He ended up giving me a furnace that had a higher BTU rating because the model he was going to use was out of stock and he wanted to have the work finished on the day promised. i thought this was nice because a i wanted heat and didn't want to wait for him to find the originally contracted for boiler.he installed and then cleaned and vacuumed the area. overall a painless experience. in the spring on one of the first hot days he came out and serviced and checked the A/C unit.i referred 2 of my brothers to him and both were satisfied with his professional manor.

I called JC and JC HVAC for service because of failure of our upstairs heating unit. Tony came out in a timely manner and ran diagnostics to determine the problem. He said that it was due to a blown fuse, and replaced the fuse. Heater began to work and provided heat for 3 hours before it stopped working again. After he came out a second time, he said that it was the probably a bad fuse. After working for another few hours and stopped working again, he said that it was due to the "emergency fuse box" that needed to be replaced. After spending another $350 to replace the box and fuse, the heater worked again for a few hours then stopped working again. He then recommended that the lines from the fuse box to the heater to be replaced but was not certain. At this point after 3 service calls and no heat, I call Croppe Metcalf HVAC, who ran a diagnostic and fixed a circuit problem without any further unexpected problems. When I showed the service technician at Croppe Metcalf the "emergency box" which was replaced, he chuckled and told me that "the box" had nothing to do with the heater not working and that the box was just a metal box. I had no other problems with the heater/air conditioning unit since that time. I just wished JC and JC would have been honest from the start and tell me that he didn't know how to diagnose and fix the problem. His inept (or dishonest) work cost me $600 and many nights (almost 2 weeks) without heat during the coldest month of the winter. I know that I will be calling on Croppe Metcalf to maintain/fix my HVAC units going forward.