Featherfall Restoration

Featherfall provided honest and invaluable assistance throughout the entire process. Their expertise and support were instrumental in navigating the complexities of repairing our siding, working with our insurance company, and managing the entire process seamlessly. I wholeheartedly recommend Featherfall for their professionalism and dedication to their clients.

I reached out to Casey with Featherfall after our siding came down. Our insurance company wasn't going to cover any of it (less than our deductible). He helped us to understand what they were quoting and realize how much they left out. He has been fantastic at helping us to understand this process. I highly recommend working with him if you are looking for someone who will have your back when dealing with insurance.

I've been working with Casey from Featherfall Restoration for the past two years, and he is attentive, professional, and thorough with his work. He helped us learn about the roofing process and worked with my insurance company to ensure it was covered. I absolutely recommend him!

Professional and great quality of work. Very attentive and the price is reasonable.

I had hail damage on my roof that the first and second inspectors did not see or at least did not report. I got up and found bare spots myself on my shingles and contacted Featherfall Restoration. Casey did a thorough inspection and educated me on what to look for myself. For example I thought it was normal for shingles to be loose enough to turn up with fingertips. My shingles were not only poorly made but also seals were all broken due to wind damage. Further he conducted a "brittle test" which my poor old shingles failed. It pays to have a true professional inspect versus a insurance-employed storm damage assessor who is only in town for a limited time and is actually motivated to save the insurance company money when he ignored my obvious issues. I had hail damage all over my siding and side of house as well as a few bare spots on the shingles, dented gutters and vent caps. Featherfall worked really well with my insurance company and got real results on a homeowner claim for roof & gutter replacement. He was professional and very thorough and very detailed and really I learned a lot just just talking with him. He did not hard sell me on any upgrades (I asked for those myself). The best part was he continuously kept communicating and stuck with the job even months later whrn I saw a problem he promptly came back and got it fixed (yay for warranties!) I worked with a lot of contractors last year and honestly Casey was the most personable, down-to-earth, and professional guys who didn't leave me high and dry or (low and wet). He is likely not the cheapest, but that is because he is out to do the job right.

I hired him a week ago, he promised the work to be done that week. Talked to him Friday, was coming to do work, its Sunday and norhing has been done and no phone call from him. He already has payment for half the bill and no work.

I have been working with Featherfall Restoration and Casey Hale concerning roof hail and wind damage on my home since October, 2016. During this entire period Casey has taken the time to both educate my wife and I and explain to us the steps that would occur during the business of working with my insurance carrier to fix my roof. He has been nothing but professional through the entire process, stressing the strict adherence to making sure all repairs meet Missouri building code requirements . He has kept us informed as to when contractors would be at our home doing work and what they would be doing. He notified us of schedule changes in advance when necessary. He has personally ensured project quality by checking our roof at various times as the different kind of repairs have been made. The best thing I can say about Casey and his company is that everything he told us when he came out to give us his initial estimate (before we selected his company) has been followed through on. No surprises or unexpected monetary changes. As we have just completed this process I can proudly say that we have a better roofing situation by far than when we first filed our claim. I would highly recommend that anyone have roofing issues give Featherfall Restoration a chance to bid on your project.

Casey works for me to get insurance company to pay the whole roof replacement. I would recommend him for any roof with hail or wind damage.

Casey is very knowledgeable and customer focused