DEDHICO HOME IMPROVEMENTS

Dave and his staff are superior on all levels. Honest about levels of work involved. Fair pricing. Pleasant attitude. Does quality work. We've used DEDHICO for a major 3-room + screen porch addition and inside-room renovation, then a second time for an outdoor shed + foundation repair, then a third time for foundation install @ bilco doors + sump pump area renovation. They have responded to emergency repairs when needed. We will continue to use DEDHICO as long as we own our home...which we anticipate to be many more years into the future.

Great job. Very professional punctual and efficient

Dave and his crew did a fantastic job from start to finish.

DEDHICO responded right away, surveyed the damage, made very good suggestions and recommended another company that specializes in drywall work who did a great job.

Everything started out fine. Dedhico provided us a list of vendors to use and we chose all our products from that list. We were told the project would take 3-5 weeks and the majority of the job took 8 weeks because tile came in wrong and the sink/counter tops (we used an integrated sink/counter top that was new to Dedhico) were ordered incorrectly. The entire job took 7 months to complete because the sink/counter tops were somehow scratched and it took months to resolve the problem. After receiving new sink/counter tops provided by the showroom and manufacturer, we had to argue for 6 weeks to get Dedhico to do what they said they would do (reinstall the new sink/counter tops that the showroom had provided) and it was very unpleasant having to argue like that. During the course of the job, many things had to be redone, for example, tile was cut crooked and had to be reinstalled and grout was applied too thinly. The curb on the shower was installed incorrectly with not enough angle to drain so rather than take out the shower doors and rip everything apart (the problem was not discovered until we used the shower at the end of the project) we settled for a chrome strip and blobs of clear caulk to keep the water from leaking out under the shower door. We wanted a frame less look so this is not ideal. When the bathroom was finished, it was left very dirty with grout film on all the shower, back splash and floor tile that I had to clean and chunks of grout in the toilet I had to pry out. We noticed the attic fan had not run on a very hot day and when we investigated we discovered the installation instructions were crammed into the blades, making it impossible to run. This showed us it had never been checked to see that it ran properly after installation and it was unclear why papers would have been left in it. (It has been fixed.) Dedhico was punctual and all workers were pleasant to deal with but the bottom line is that we had to constantly check work and many things had to be redone. At the end of the project Dedhico was argumentative and unprofessional and did not finish the project until we pointed out our contract entitled us to have someone else finish if they wouldn't. Sadly, we ended on a bad note and would not us this company again.

We found Dave and Dedhico through our architect and they submitted the winning bid We worked out pricing and the detailed schedule and Dave gave us a list of suppliers for us to start choosing some of the appliances and finishes The tore down the old garage and did the outside framing for the new addition. We worked out a plan to move some of our old cabinets and appliances down to our basement so we had a temporary kitchen. While we were away at the beach they broke through into the existing space did a bunch of wiring and plumbing and changed out the HVAC Along the way we decided to have new siding and insulation installed to create a more uniform look for the exterior Throughout the process we worked with the suppliers and Dave took care of delivery and invoicing unless we volunteered to do it on our own. Sometimes this made sense financially and Dave was willing to work with us on this. Final steps include paint and tile. The whole project took less than six months.

Dave Diffenbach and his crew did a fantastic job start to finish. They developed a very thorough proposal for the job we wanted and spent a lot of time discussing trade-offs and options with us, highlighting a number of things we had not thought of. Their prices were very reasonable and they stuck to their original timeline throughout the project. Dave's office support was great as well. They were almost always reachable, very responsive to questions or issues, and an overall pleasure to work with. Dave checked in with us almost daily through the process and periodically since it was completed to ensure we are satisfied (which we have assured him we are!). Personally, I prefer to write customer reviews a while after the service has been provided to be sure no problems arise. It has now been almost 8 months and we are completely satisfied. So much so, in fact, that for future projects we will not even bother with seeking additional quotes...DEDHICO will be our one and only call.

They were terrific contractors. They finished on time, did good work, were clean, and were responsive. I highly recommend them.

I was very pleased with the workmanship and dedication to customer satisfaction shown by Dave and his workmen. Each one is very experienced in his area of expertise. They worked together seamlessly, as one unit and appeared to enjoy what they do. Dave ensured that everything was working as planned and according to schedule. Dave handled all the permitting and paperwork. His office assistant demonstrated her intelligence and personal commitment to excellence. Good value for the money.

Not impressed.

OUR HOME LOOKS GREAT NOW. THEY REALLY DID A WONDERFUL JOB & TOOK THEIR TIME TO MAKE EVERYTHING LOOK GOOD. THE WORKERS WERE CLEAN CUT & INFORMED US OF THEIR ONGOING PROGRESS.