Custom Management Service

Description of Work: They did some inside painting.

Description of Work: caulked tub and demolished kitchen floor

Description of Work: When I first contacted the company, I said, I have some moldy caulking around 2 bathtubs. He said, he didn't deal with mold.

Description of Work: Caulked a leak in a bathroom tub and shower.

Description of Work: 3 Hours of Kitchen or Bathroom Caulking and Grout Restoration

Description of Work: Provide a timely estimate.

Description of Work: Painting. He came a second day for a requested touch-up and another small job.

Description of Work: He only worked for about 2 hours and left. Regrouted around the tub and the corners. He did absolutely no work on the actual tiles in the bathroom shower.

Description of Work: He painted the three rooms as we discussed on his preliminary visit to determine scope of work

Description of Work: I purchased a deal for 3 hours of kitchen or bathroom caulking and grout restoration.

Description of Work: .

Description of Work: Install roofing, walls, window, frame ceiling to slant for water to drain off away from under deck area.

Description of Work: If I had to title this review it would be, "CMS is Good Enough". Contractor was professional, responsive, kept in good contact and there were only a few minor delays to the proposed schedule. | |I needed to have a leaky shower stall replaced. The wall tile was over 20 years old and water was getting behind it, rotting the wallboard and causing a leak into my downstairs area. CMS gave me an estimate of $870 to install new cement board, replace the tile and reinstall the shower stall, which I thought was very reasonable compared to other estimates I had gotten. I was responsible for purchasing the tiles and grout. (I have a corner shower unit with two glass sides abutting the two tile walls.) Contractor encouraged me to keep the shower pan and glass stall as they were in good shape, so I appreciated that he wanted to help me save money. When he brought me the contract to sign, I was a little surprised at how abbreviated was the paperwork. It had very little detail and was basically a few handwritten lines giving a summary of the work to be performed. I wasn't too concerned as the job was pretty basic. | |He told me I could get whatever tile I wanted so I chose a regular square tile that was about two inches bigger than the original size. The installation went smoothly but on the day he was installing the tile, toward the end of the project he asked, "Do you have a soap dish you want to put up?" Because we had not previously discussed any accessories and I am not in the renovation business, I misunderstood what he was asking. Along with the ceramic soap dish that was in my original stall, I also had some "DIY" hang up soap dishes. Because, at that point, he was almost done with the tiling and had not specifically mentioned purchasing any installable accessories, it just wasn't on my radar so when he asked if I had a soap dish, I thought he was talking about putting up the DIY ones when he finished the tiling. (I felt stupid afterward, but we had only talked about me purchasing tiles and I never even thought about the need to purchase a soap dish. This is something I feel should have fallen into his wheelhouse -- making sure that I knew EVERYTHING that needed to be purchased.) Long story short...I now have a lovely tiled shower with no soap dish or anyplace else to put anything. Pretty irritating. | |The only other issue is that when he reinstalled the shower, it ended up being visibly crooked, leaving a triangular shaped gap above my shower door. According to the contractor, it is because the tile I bought was slightly thicker than the original tile, which is true, resulting in the reinstalled walls being thrown off by maybe an inch. While this makes perfect sense to me and I understood it once he explained it, I feel this possibility should have been suggested AT THE BEGINNING OF THE PROJECT, so I could have made an informed decision regarding whether or not to replace the shower pan and/or original stall or to purchase the same thickness tile. | |Bottom line, despite the crooked gap above the door and the lack of a soap dish the shower stall is up, it doesn't leak, and I like the way the tiles look. Also, some areas of the tile are not flush and level. It isn't really noticeable but these are the reasons why I say the job was "good enough", not perfect.

Description of Work: Remodeled both bathrooms. Took the entire old tiles off and replace new tiles for bathtub wall and shower stall, replaced the bathtub, re-position the toilet , vanity...etc

Description of Work: He remodeled 3 of our bathrooms.

Description of Work: One of our concrete front steps cracked due to the severe winter we had and Frank repaired.

Description of Work: I had wood paneling done on the railing, and he also did some painting. I purchased the paint.

Description of Work: Mr. Miles has been working on various areas of home improvement and repair for me since the late 1990s. He is an exceptional and trustworthy businessman and really knows what he is doing!

Description of Work: I used the service of Custom Management Service. They did some plumbing, tile replacement and ceiling repair. He put in tile in one of our bathrooms, he had to tear down tile and replace it, and he had to repair ceilings where leaks occurred and painting everything.

Description of Work: They are painting, reflooring, and installing crown molding in the living and dining rooms.